Get matched with top basement drainage channels installers in Kew Gardens, NY

"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"A few months back, my wife and I found Lazer's (owner of NYC Plumbing, Heating and Drain Cleaning) contact info via Google HomeAdvisor as we needed to get a boiler installed, but luckily at that time the boiler company provided free installations - however, we saved Lazer's contact info incase we needed further work. Earlier today, I needed to get an urgent blockage/clog fixed in our basement sink and reached out to Lazer, who was beyond helpful in terms of pricing and availability. He sent one of his workers (Elton) who was not only able to resolve/fix the issue in a matter of mins, but Elton was also kind enough to fix/seal a pipe under the sink which our contractors messed up while installing it. Not only that, but Elton also saw my family and I struggling with a smart thermostat and he went out of his way to help us with the thermostat as well - Jack of all trades!! Lets just say, moving forward I know for sure Lazer and his team will be my go-to people for any plumbing needs. Not only are they fast, helpful and respond right away; but they are very knowledgeable, kind, respectful and very reasonably priced. Overall, amazing work and very reliable!! Highly recommend!!"

"Good job but a little bit pricey. Also, I have my water tank replace and he did dispose of the old tank. Not even, bringing it out of the basement for me to put into street curbside for recycling pickup. I have to hire somebody to bring it up from the basement."

"Perfect! Mr. Ismail and his crew took down a basement wall including paneling, 2x4s, and concrete boards, in under 2 hours. After a new hot water heater was installed on another day they came back and replaced the wall. They did a terrific job, and left it in better shape than it was before. Rahat Construction is trustworthy, they come when scheduled, and always do exemplary work. I would definitely recommend this company."

"This Company is extremely professional courteous and reliable. Even the front office people I dealt with were very patient they explained each process and detail! Flexible with payment choices! Thank you so much 24Seven Plumbing!"

"Did a great job replacing our old water supply line in our basement. Quick, on time, honest and clean. Pleasure to work with. Thanks!"

"Jimmy is the best person ever as well as his side kick. :) He is very knowledgeable, courteous respectful and professional all the way, You can tell that he has a real passion for his work. He explained everything about the water heating system and installation, I learned quite a bit how long they last or not! Most impressive was that he really went way above and beyond the scope of what he was hired for by fixing a leaking faucet in my backyard without me asking him to and at no extra charge! I'll never forget that! So, I'll be call Jimmy in the morning to hire him to look at my Furnace!"

PIG PIPING & HEATING LLC \nHas been in existence for over 10 years and is proud to serve our customers' plumbing and heating needs, providing residential, commercial and industrial solutions,committed to excellence in every aspect.\nproviding all the necessary resources for installation, maintenance, repair and cleaning in plumbing and heating, with the highest level of service oriented to problem solving, ensuring that every details is executed, satisfying to the customer's needs.

"When we moved into this old Victorian we didn't realize we would have a problem with water showing up in our basement every time we had a big rain.
I called A-1 and another company to consult on the problem.  They, of course, were very familiar with this problem and recommended a french drain system into a sump with appropriate pumps to send the water outside.  The salesman (Bob) did a great job of explaining what they would be doing, the materials, and their knowledge of working on old houses.
Because of the vintage of the house (1901) it's a little tricky installing the french drain; normally you put the drain right at the base of the foundation wall; because the foundation in old houses are relatively fragile, you need to put the drain about a foot away from the wall and add a plastic liner to ensure water coming in at the base of the wall is channeled into the drain system.
I liked both company's proposals but decided to go with A-1.
Their crew (maybe 8-9 guys) showed up right on schedule to start 4-day job.  Initially, the foreman thought it might take 5 days but they were able to finish in 4.  I must tell you this was a huge, messy job BUT they did a great job of minimizing the impact on our house.  They helped us consolidate all of our stuff in the center of the basement, built a plastic barrier to protect it, then went to work.
They outlined the location of the drain line and the sump, then began jack-hammering which lasted two days (no napping in our house during that time).  They broke up the basement floor to dig the trench; that left a huge amount of debris to haul out, one 5-gallon bucket at a time.  They lined the trench with the appropriate fabric, then drain rock, then installed the drain pipe. They dug the sump and installed the 2 sump pumps and connected the whole interior system. They drilled through the wall to get the pump output line outside and trenched the line about 40 feet into the yard where they dug a dry well.
Then the finish work: mixing concrete and covering over the drain pipe in the basement. When they finished it was almost as though they hadn't been there. The basement looked as good as before; the yard (and our new landscaping) was undisturbed.
What I especially liked was the things they did to go over and above--things I wouldn't have thought to ask about: they removed a couple of brick columns along the wall that were leftover from now removed waste lines; they added two access drain lines tied into the main system for things like a dehumidifier.
I am very satisfied with all of their work--I definitely got my money's worth. So far, we have a dry basement.
"

"They came to my house for an basement inspection, and wrote up an recommendation for what needed to be done. They did not send the recommendation for an month and half."