
Serving Klamath Falls, OR and surrounding areas
In business since 1936
Free estimates
Emergency services offered
"well... the work was done by Ecowater Northwest who is no longer. Reason for the review is that when I stopped hearing from Ecowater Northwest, I found out they were bought out by Culligan. Which is confusing because if you google Ecowater Northwest, you get Wolfer's Heating whose website claims they now own EcoWater Northwest. It seems Culligan got all the old customer files from Ecowater Northwest and Wolfer's got the rights to carry the Ecowater brand going forward. So I called Culligan last year and they found my file from Ecowater Northwest and they said they could support me for replacement filters for the systems that EcoWater Northwest had installed in my home. Great. For a while.
Fast forward to today.. I haven't heard from Culligan since July of this year. The way Ecowater Northwest operated, they would send notices to their customers when it was time to replace filters. I have 4 different filters in my systems and sure hope Culligan is tracking it. The Ecowater RO filters are proprietary and not allowed for sale on the internet - so you are locked in to a Ecowater dealer. Who is it.. Culligan? or Wolfer's? Who's going to continue the maintenance agreement of notifying legacy Ecowater Northwest customers that it's time to replace filters?
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