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"DC Area - Presidential Heating. We have a two-zone system to cover basement+first floor and separately the second floor and both failed, unbelievably, within a few days of each other while on a trip. Late morning on a Sunday I googled emergency HVAC and saw all these 2 star companies and then I saw an impossibly high rating for Presidential Heating and that they don't charge extra for weekends. Ayite (fantastic) came out and fixed both systems and they were way more than reasonable. And now we have heat upstairs and downstairs! yaaaaaaaa. Our previous HVAC company got their scruples from the Sopranos while Presidential is a godsend."

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"I would strongly recommend against using this company. Michael Bonsby sold me an HVAC system that repeatedly malfunctioned between its installation in August 2022 and removal in October 2025. Over those 3 years, Bonsby had ample opportunities to identify and correct the defect in the system, but it failed to do so. Nor did Bonsby ever offer to replace the system. In fall 2025, after years of frustration, I requested that Bonsby refund my purchase price for the defective system. Bonsby has refused and, in doing so, made arguments that are materially inaccurate as to the facts of the matter and applicable law. "

"My AC failed and I had limited time to find a good solution, I made a phone call to Relax HVAC based on the online reviews and it was a great decision. Nasser came to check the situation, he gave a very detailed and comprehensive overview of the situation and provided with the options I had. I decided to replace the unit, Nasser went above and beyond to find a unit delivery service but there was nothing available over the weekend so this gentleman went for unit pick up himself and finished the installation within a day from my initial call. Moreover, the provided price was very reasonable.I can't be more happy with the outcome and highly recommend Relax HVAC"

Presidential Heating & Air Conditioning in Gaithersburg was founded in 1982. From the very first day, our mission has guided our company's success honesty, superior customer service, and the highest quality system installation around. Year after year, the Presidential team has continued to meet and surpass those ideals without cutting corners.\n\nAs a direct result of our dedication to quality products, people, service, and installation — Presidential Heating & Air Conditioning has built our foundation on customer loyalty and trust. With a complete satisfaction guarantee, the Presidential team won't rest until the job is done and their customers are completely happy with their work.\n\nWhether you own a commercial or residential building or need installation or service, we are committed to providing each of our clients with our expertise regarding the most environmentally friendly systems around.

"Highly professional, knowledgeable and well behaved technician. Prices offered were good too. I definitely recommend the company."

"Great service very prompt and easy to work with."

"Nice, reliable, and responded immediately."

"My overall experience was excellent! From the very beginning, the salesman, Austin, was absolutely amazing very knowledgeable, very pleasant and went way above and beyond to get things ready for my installation of a new heat pump system.The installation crew that came the following day was also absolutely amazing. I would highly recommend this company to anybody and will definitely contact them with any additional needs I may have. I’d like to thank each and every one of them for doing such an excellent, professional job."

"I called to get an inspection done on my AC unit and was quoted $90 for the inspection plus $120 an hr for ADDITIONAL hrs. I ASKED when do I know when the “additional hrs start”, He stated that the tech would let me know once the inspection was done and then at that time he would let me know if there was work that needed to be fixed or if there was nothing then the service would end and I would only have to pay the $90. They charged me $210 for the inspection. I called and requested that we both listen to the call (Because all calls are recorded) They played the call, heard what the rep said and then stated they would get back to me. When I finally reached them again (they never called me back), they stated I would not get a refund, then replayed the call cutting out the part when the rep stated clearly that the service was only $90. They not only GASLIGHTED me, but they altered the recording. $120 may not matter to most but it sure matters to me."