Get matched with top faucets, fixtures and pipes repair or replacers in Lacey, WA

"In 40 years of dealing with contractors we've never experienced anything close to the con job Puget Sound Plumbing's plumber Joseph pulled on us. They ripped us off for $662 for 36 minutes of labor just to swap out the valves on our new tankless water heater, and we had the new valve kit. A horrible rip off by a terrible con artist plumber at PSP, Joseph, who claimed he was a journeyman. We contacted PSP to speak with the owner and the staff claimed "we don't have his number or email." Save yourself the con job, the headache, and a ton of money, just say no! All consumers can verify that ALL plumbers in Washington "bill by the hour," and the hourly union rate is currently $90 to $135 in Seattle, King County, and per Washington state L&I, and Plumber's Union local #32."

"They always do the best job..👍"

"They did amazing"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer.\n

"Jake was professional and told me cost upfront and worked quickly. He also explained everything he did after the job was finished. Will definitely hire again."

"This was by far the absolute worst experience that I have ever had with any company. The plumber came out for a shower that was not draining. I am on septic and let them know that my septic was just pumped in July. However they wanted to check anyways. After checking under the baffle inspection, I was advised by the plumber that my septic tanks were full and needed to be pumped. I contacted a septic company they came out first thing the next morning and checked my septic tanks, they were not full and ironically enough was able to pull out a huge clog of toilet paper from the baffle. He advised this is something that the plumbers do but since we just had one out the day before and they did told us the wrong information he would happily fix the problem for us. My husband called Riley Cahill (the manger) the next day to try to talk to him about the situation and try to find out why we were charged so much since there was not an itemized receipt. Riley proceeded to get very defense and angry and HUNG UP on my husband. He then called back left a message that saying he will check with his plumbers on Monday and get back to us. Monday morning I called Riley Cahill to have a conversation of what went wrong and how we will remedy the situation. He proceeded to once again get very upset, raise his voice and was insanely disrespectful (telling me to be quiet and stop talking). Then hung up on me as well. After that he called back to tell me I was wrong, and hung up on me again. I told him during the conversation that I was going to warn anyone I could not to use this company through reviews, DO NOT USE THIS COMPANY!!!!"

"My elderly mother is partially blind and disabled. On November 1, 2021 her washing machine broke leaking water in her home. In desperation she called rotor rooter. Roto rooter came out, stopped the leak, and put dryers in and left. They returned a few days later to remove the dryers. The technician quoted my mother a cost of about $3000.00. My mother signed a contract but could not see what she was signing. After Roto rooter Reno removed the dryers they sent a bill to my mother for $9000.00. The contract she signed stated Roto rooter would remove walls, roofing, insulation, baseboard, tile etc. Roto rooter didn’t do any of those things. Roto rooter is price gauging and took advantage of an elderly disabled woman. Roto rooter technicians were in the home no more than 3 hours total. First my mother did not have capacity to enter into a contract as she couldn’t see what she was signing. 2 Roto rooters technicians told her the cost would be about $3000.00. 3 Roto rooter did not do the work in the contract. I believe Roto rooter is commuting elder abuse and fraud."

Founded in July 2025, Right Direction Plumbing was built on the belief that plumbing should be done the right way — with honesty, precision, and respect for our customers’ homes and businesses. With years of hands-on experience, we bring proven solutions for everything from emergency repairs to large-scale projects.\n\nWe proudly serve Seattle, the Puget Sound, and surrounding communities with fully licensed, bonded, and insured services. Our reputation has been built on fast response times, clean workmanship, and clear communication every step of the way.\n\nWhether you need a water heater replacement, a trenchless sewer solution, or routine maintenance, our team is ready to deliver reliable results backed by a customer-first approach.

"Super good service from Konner he did a good job. "

"Hunt’s Services is outstanding. It is a company that strives for excellence in every detail. The scheduling system for appointments is excellent with courtesy text/email reminders. Plus, we received a personal phone call on the scheduled day with an estimated time of arrival for the technicians which is pretty darn accurate considering the heavy local traffic congestion this summer."