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"Outstanding service and professional installation!!"

"Job was repaired that morning due to it being a Friday, I was grateful to not have any issues through my weekend."

"Installation of our system was top notch and professional. 6 months after installation of my system, the salesman, Scott, immediately responds to any questions or issues that I have. Their service is great and the quality of our water is remarkable. We are very pleased and can't recommend Orbit Water / Puronics highly enough!"

"This is my second review of this company.  Just like my first experience with Pocono Mountain Plumbing,  Bob definitely came through for us again.  We needed an emergency call when we discovered we had no water on the morning of 7/16/14.  One call to Bob and I was assured that even though he was in the middle of a big job, he would make sure he got to us before the end of the day so that we could have water.
Good to his word, he and his assistant showed up around 4:00 PM and informed me that since he had done the work on our new well pump 2 1/2 years ago, he was going to stand behind the work he had done.  We did have a one year warranty, but Bob being Bob didn't think that was fair,so he offered to take responsibility for anything that involved his work. You heard me, HE WAS WILLING TO TAKE RESPONSIBILITY FOR HIS WORK.
Bob and Ronnie found the problem right away, discovering that some of the wires had become frayed, but they didn't stop there. Bob decided to pull the entire length of tubing and wiring in our well to make sure there were  no other problems. No big deal right?  Our well is 400 ft plus and they pulled out every inch checking for damage the whole way.  Bob also decided to sanitize our well while he was here. Just another little perk that this man thinks about when he is working for you.
Just as Bob and Ronnie was putting everything back in place, a hissing sound was detected. Yup, sure enough there was a tiny little hole in the brass fitting that couples with the underground piping back to the house.  Ironically, this was the exact kind of job Bob was doing earlier in the day, requiring a backhoe for the repair.  I guess Bob saw the look on my face and realized we just weren't prepared for that kind of expense. (We are retired and on a fixed income)  He told me not  to worry that he would be able to do something that would give us a temporary fix.  He couldn't guarantee how long it would work, but he knew we would have enough time to manage our budget  enabling us to be able to afford the permanent repair. As he said, "it might work for six weeks or six months, but for now you're good to go"
I don't know many contractors  who would put the needs of their customers before their own best interest, but Bob is just that kind of person and business man. The total bill for the work, they were here for 2 1/2 hours, was $655, BUT Bob gave us a $200 discount.  This, I know, was done out of compassion for our situation at the moment.  Again, if you know a better businessman, a more professional businessman and more compassionate businessman, then call him when you need a plumber,  But if you don't know a plumber like that, and I doubt that you do, call Bob.  You will never regret it.
Thanks, Bob.  You know we are your loyal customers for life.
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"I had probably 8 streams of water POURING water into my basement which was plaguing me every storm. From beginning to end the experience I had with the basement gurus was top notch. They came out and assessed the problem, explained in detail what would need to be done and due to being busy gave us a month or so out. They called us up saying hey we’re good for a time much earlier than predicted if needed we took the time slot and were done within a day. I’ll NEVER have to worry about my basement springing a leak again because of them. fast, efficient, small business feel. Absolutly will be recommending them to everyone."

"On time and efficient. Stuck to estimate to the penny. Installed electrical lines post and switch for pool"

"I have a contract with them.  It took them quite a few times, but I think they finally fixed the problem that I had with my heating unit.  Everybody was polite and caring.  It took 5 or 6 visits for them to figure out what the problem was.  I think and hope so the issue is resolved.  My overall experience was very good.  The quality was okay."

"Arrived as scheduled, professional and courteous. He stayed a few minutes to run water to ensure that there were no leaks"

"Called about leak Sunday morning. Plumber came out Monday, determined it needed replacement and notified Choice, who approved claim and permitted plumber to order new water heater. Thursday new water heater was installed. Was kept updated every day by both Choice and the plumber. Workers left my garage clean and I have hot water. Very satisfied and have recommended Choice Home Warranty on the Nextdoor app."

"They called us back right away when others still (next day) haven't returned our calls; came out in the early evening and did the repair at a reasonable price. Would highly recommend!"