Get matched with top central a/c service or repairers in Lake Ridge, VA

"The best customer service I ve experienced. Immediate telephone response (during a 3-day weekend) and Albert arrived within an hour, diagnosed the problem quickly, made the repair and thanked me for my business. Cost is fair and service is outstanding. Definitely my new HVAC guy, period. Highly recommend you call Magna Tech (Albert) for any HVAC issues."

"McCrea has been servicing my home unit for 9 years and every service appointment has been timely and informative. Scott has been the technician on-site for this period of time and he is outstanding; knowledgeable, personable, interactive and thorough with his inspections."

"T was great! We called him and within the hour he was at our house already. Provided us some options on how we can repair AC unit. Explained the problem and offer us multiple solutions. Not very pushy, very professional. Would highly recommend to other customer needing same type of service."

"I had been told by a repairman from a company I had a service contract with that my furnace badly needed a cleaning and was quoted a price of $600 for the job as well as an additional $400 to remove a nonworking humidifier. These quotes seemed exorbitant and so I got some estimates, all much lower, and chose Dominion on the basis of reviews. Terrone said my furnace did not need a cleaning, passing up an opportunity to charge me for something I thought I needed, and repaired my humidifier for less than the cost the other company had quoted for merely removing it. He showed me what he was doing, explained how my heating system worked, and charged me a fair price for the job. I would certainly call Dominion again for any HVAC needs."

"The ARS crew did an excellent job replacing my old A/C unit. They were quick, efficient and courteous. However, when backing their truck from my driveway they damaged my landscaping wall. I immediately contacted their customer service and sent them photos showing the wall before and after the damage. It took me several weeks and numerous phone calls until I finally talked them into sending someone to repair the wall. It should not have been so. So, I would definitely recommend ARS Rooter with a caveat: do not sign the release form about possible damage until they are off your property."

"When I initially called they were nice enough to tell me if I could wait until tomorrow they wouldn't have to charge me the emergency fee & would save me some money. This trend carried through the service and I much appreciated it. When the plumber (Matt) got there he tried everything he could to clear the line. He tried to not remove the toilet (to save us some $) but the tool he had was too small. He tried the larger tool but it was too big. He informed us that he would have to come back the next day with the medium sized tool.  When he came back the next day he fixed the issue we were having and in addition, looked at some broken plumbing under the bathroom sink.  Matt was friendly, courteous and on-time. Unfortunately I wasn't home when he came either day but he was in contact with me via phone and my dad, who was at the house for us, couldn't stop talking about what a nice guy he was. Hopefully we won't need to, but we would definitely use them again!
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"Michael Bowley was my technician. He was very professional, personable, knowledgeable, and responsive to my questions. The repair was quick and thorough. I’ve always been very satisfied with the service I’ve received from FH Furr technicians and will definitely call upon them again in the future."

"I needed immediate service and they can and fix the issue I had very professional"

"SwiftPro, Elvis Diaz, was very professional provided service that worked with our schedule."

"Let's start out by asking:  Would I recommend Ouellette or use them again, ABSOLUTELY!!
(Our upstairs A/C unit stopped working and from a previous HVAC company we received an extremely high quote.  We knew we were on borrowed time for our downstairs unit too). 
We were give the name and number to Ouellette HVAC by good friends of ours.  I was unsure if they would come two counties up to where we live, but they were able to fit us in.  Which worked out to be a bonus for us.  :)   The receptionist who answered the phone was polite and when she said she would return our call...she actually did !!  No tracking anyone down, or waiting for them to call back.  
Devon came out to inspect our A/C unit which was not working.  He was on time, very polite and extremely thorough.  He worked up the numbers and explained in detail what needed to be done with the upstairs unit and why were were having airflow issues upstairs.  (I don't think we've ever felt the air in the master bedroom since we bought the house 4 years ago).  Anyway, the upstairs furnace had to be turned so the new coil (A/C) unit would properly fit.  
Since we knew we were on borrowed time with the downstairs unit we opted to get a quote for both.  After looking at the the unit, we knew found out we needed new furnace too.  In any event, the price, for all three things came in just over what the previously company gave us for one A/C unit upstairs!  And that would not have included fixing/adjusting the venting issues for the lack of airflow.  
One of the things I particularly liked was that I did not feel like I was being talked down to because I was a woman.  I felt that I was spoken to as anyone homeowner should be spoken to, male or female.  
Devon came out for the installation with two others and within two days everything was up and running.  I can honestly say we can actually feel the airflow in the master bedroom (we thought we could not because the room was over the garage...come to find out it was just airflow issues!!)  
Would I recommend Ouellette or use them again, in a heartbeat and without any hesitation!  
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