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"Professional and courteous. They're not going to do you any favors but their service is solid. They fixed a leak on my Mitsubishi Mr. Slim ductless mini-split (a heater/ac wall unit). First, one of their techs came out to diagnose. He checked some stuff, found that there was no refrigerant and scheduled an LSR tech (leak, search and repair). Diagnosis: $215 The LSR tech came out, checked the system and found that there was a loose valve. He tightened it and checked the system and we were good to go. He evacuated the system and charged it with refrigerant. He also did maintenance on the outside unit. It looked pretty clean after he was done. Nitrogen Leak Check System (bubble test for leaks): $651 Repair Each Leak and test: $193 per fix Evacuate System: $432 Charge System with Refrigerant: $491 Subtotal: $1982 Yup, two thousand dollars. This is Seattle for you and not sunny Los Angeles. They probably could have taken off the fix charge but I get it. Either way, they fixed my system and I'm happy. I would recommend Greenwood based on their solid service and professionalism. If you're getting an AC unit fixed get quotes! I submitted requests for quotes after the diagnosis and out of the 5 or 6 companies that I contacted nobody would give me a quote and they wanted to send out their own tech to diagnose. But I already had a diagnosis. So I just went with Greenwood. I hope this helps someone out there. My AC is ice cold and I'm happy. Maybe it'll spit out popsicles!"

"All of Day and Nite employees were skilled at their specific jobs. They were efficient, professional and courteous at all times. The trench that they dug was necessary to enable them to hand excavate through an existing hedge (32 years old with lots of roots) that was situated on top of existing electric and cable utilities. The diggers were meticulous in excavating and removing roots. They worked extremely hard to accommodate the schedule that their plumber was on. The plumber and assistants were obliged to extend their work out over three days in order to allow time for site work. They juggled our project with others, and did not have time or inclination to spend more time than necessary on ours. They had to reconnect our house to the existing water service each of two nights, so we would have water off hours while the project was in progress. The plumber was careful to discuss the price of our work as time went on (for example, the extent of hand trenching was not anticipated in the initial quote). He gave all of the price breaks that Day and Nite could give. We felt that the charges we incurred were fair."

"The service went as promised"

"Not smoothly. We selected Blue Flame because they were cheaper than Greenwood Heating & Air, and they could do the work immediately, while Greenwood had a waitlist several weeks long (should have been a clue). If I had to summarize the experience I would say communication was poor, requiring me to project manage the replacement more than I wanted to. Half the time you tried to call the office, they wouldn't pick up and you were passed onto an answering service who would ask you a list of generic questions like "Where did you hear about Blue Flame" and "Are you interested in purchasing a system?"... I've already purchased a system that I'm trying to finish having installed!!! The actual instillation took longer than they predicted, and while I appreciated the workers staying late into the night to work on the project, they didn't come prepared with all the equipment to do the work. They needed to borrow my extension cord because they didn't have one, and ended up plugging into the outlet in our backyard without asking, leaving our yard gate wide open. Fortunately our dog didn't escape before the open gate was noticed several hours later. They also helped themselves to items from our garage without asking, like our broom to sweep up their trash and debris. Lastly, and possibly most serious, the workers who were installing the system in our house were constantly pulling down their Covid masks when they thought we weren't around, and would scramble to pull them back up when they saw us. Bottom line, I probably got a good price on the unit and work, but it's not a very polished or professional company, so fingers crossed that everything was installed properly and will work for years to come."

"Great service at a great price point. I highly recommend Dan and his crew at SOS."

"G&S did an excellent job installing our new furnace and AC unit. The best thing about G&S is that they warranty for 1 year. The circuit board in our furnace failed within a couple of months (no fault of G&S). Manufacturers warranty would cover the parts cost but G&S repaired and covered labor cost under their warranty. Also they diagnosed the issue and repaired very quickly. Definitely A++ installation and service."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"I got an excellent service from this company. I called them for a simple AC maintenance check and they were very thorough. The technician checked everything from the AC unit all the way to the furnace and he was so reassuring. I must say, it was quite nice dealing with them on the phone and in person. I will continue using their service."

"It was a challenging job as the dryer was part of a stacked unit on the second level of our town house (with roof venting) in a tight closet. Simon hung in there and figured out a way to get it done. He's the only one I will trust to do the job next year!!"

"These guys are great! I learned a ton about my furnace, filters and maintenance - they even alerted me to an unnecessary filter on the intake vent in the house that was creating an extra load on the furnace. Gave honest, educated answers, worked quickly and saved us money on our energy bill almost immediately. Will definitely call on them for routine maintenance (or problems if we encounter them) in the future."