Get matched with top water heater repair or service pros in Lakeville, MN

"I had a 75 gallon hot water heater that failed during the middle of the night. I called Water Heaters Now at 7:00am and they had Bruce at my house at 11:30am. New hot water heater installed by 1:30pm. Bruce and everyone at Water Heaters Now did a great job from start to finish."

"Paul did excellent work on replacing our pressure tank. Also, redid plumbing pipes by water heater."

"Incredible service! The work was explained to me as they went along and the final project exceeded my expectations. Very friendly and knowledgable. They left my home clean and clear of any packaging or old products. I will hire them for future electrical work."

"They responded quickly to my request. Came in next day, quoted me a price and completed job. Removing corroded facets on laundry tub and replacing. Bathtub/shower facet, piping replacement . Now all the water is flowing through the shower head. Oakly did a excellent job, was friendly, quick and would request again for future projects."

"Had an emergency hot water heater issue and got several bids. Keepers called back immediately and was among the lower bids. When I mentioned the renter was anxious to get it fixed ASAP he offered to go out same day and I had a new water heater within a few hours."

"Customer service was excellent, technician acted in a professional manner, but the water is cloudy. Will need a return visit."

"Friendly, fast service. Water heater was a little more expensive but happy with end result."

"The Water Heater People gave me the best quote and warranty out of 5 businesses. They came out the same day, were very professional and no surprises when it came time to pay the bill. I would highly recommend their service."

"Called and made an appointment. The plumber, Lee, showed up as scheduled. We discovered that the shut-off valve for the water to our condo unit was in another owner's unit. That owner was not home, so we had to reschedule the appointment.
I rescheduled the appointment and was told the plumber would arrive at 8:00 a.m., the first appointment for the day. On the day, the plumber did not show up at 8:00. I ended up calling to see why the plumber had not arrived. I was told that another plumber was out that day, which had thrown the schedule off. (I realize these things happen. I do wish they had called to tell me there would be a delay as the water had been shut off for three units and was keeping another unit owner--in whose unit the main shut off valve was--from going to work.)
When Lee arrived, he apologized for the delay. He replaced the shut-off valve and installed the new fill valve, which stopped the toilet from running. He also lowered the fill water level to save water. Lee cleaned up any mess made by the work and was clear at explaining what had been done and about how to use the shut-off valve in a way that could help it last longer (e.g. not turning it too far or too tightly when turning it off.) Lee explained that I was being charged for the 15 minutes from the first call (when we could not shut off the main water line to our unit) plus labor and parts for this work. (There was an apprentice with Lee both times who was very friendly and professional.)
A few hours after Lee left, the toilet began running again. I could not get it to stop, so I called and got an appointment for a time when I could be home a few days later. For this third visit, Jeff was the plumber. He replaced an O-seal on the flush valve with an extra I had on hand. He also removed some debris from the toilet tank that he thought might be interfering with the seal. He also adjusted the water fill level, which added more pressure to the flush valve, which stopped the toilet from running. He did not charge us for this call, since he was adjusting work done earlier.
Though it was a bit convoluted, we still appreciate the work done. We appreciated the idea of using less water with each flush, and appreciated the "learning" that the water needs to be a certain level to keep the flush valve from running.
Lynn, the receptionist with whom I dealt through all of this was friendly and helpful.
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"We smelled a gas leak around our stove.  Centerpoint technicians confirmed, but could not pinpoint the exact location because they did not pull the stove out.  (They said it was too heavy.)  They shut off the gas and said we could not use the stove until we got it fixed.  But they could not provide any suggestions on whom I should contact for the repair.

When I called MN Plumbing & Appliance, I was frustrated.  I had already called several other companies -- Sub Zero-Wolf (manufacturers), Wolf's one certified service and repair company in the Twin Cities, a gas pipe installer, and several plumbers -- none of which said they could for sure do the repair, because I did not know if the leak was in the gas range, or somewhere else.  One plumber was too busy, and one plumber, though super helpful, did not think he could pull the stove out on his own.

The receptionist at MN Plumbing & Appliance was not sure they could help either, but she had me call one of the owners directly to ask. Scott listened, and said he probably could do the repair -- so long as the leak was not in the range.  He answered my question about his rates, which seemed reasonable.

Scott was not available until two days later, but when he came over, he got the stove out no problem, and quickly located and repaired the leak, bringing the gas connection up to code.  He is professional and experienced, and I would call him for future plumbing needs.

Everything went well.  No more gas smells, and we can use the stove now. The only thing that I was not completely satisfied about -- though it turned out not to be a huge deal -- was that Scott had told me over the phone that I should ask for two people to come over from MN Plumbing to make sure they would be able to move the range.  I made that request to the scheduler, which is why it took two days to be able to get an appointment.  There was no one available to come with Scott earlier.  But then, somehow, only Scott was put on the schedule to come over to my home.  He was able to move the stove on his own, so it didn't matter.  (And I suppose it saved me money because I then paid for only 1 person's time.)  But if he had been unable to move the stove, it would have wasted all of our time. And, if he were coming on his own anyhow, we could have gotten the stove fixed sooner.

Still, I am happy the gas leak is fixed.  And I appreciated Scott's willingness to try to fix the leak even though we didn't know exactly where it was.


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