Get matched with top sump pump or interior foundation drains installers in Lawrence, MA

"An excellent, fast and highly professional service. I highly recommend!"

"Excellent experience, technician arrived on time. Friendly, efficient, kept me up to date on the plan. Leak was diagnosed and toilet replaced in no time!"

"Review: Portland, Maine: LeafFilter installed in the gutters (July 2025) and put the downspout in an area that brings more water to the home. Therefore, causing water to come in the basement. I have tried numerous times to get them to call, and work on this problem, but if they reply back, it is asking me where i would put the downspout. I hired them to bring water away from the house, and paid them for their expertise, which appears to be limited. They basically come out to make the sale, and there is no support after. I have tried to work with them numerous times and they do not return calls; they have come out twice, only to not show back up to actually fix the problem. Their departments do not communicate with each other so you talk with different people, and the issue is still not fixed. I have asked to talk with Tim the Regional Manager, and have yet been 'allowed' to speak with him. "

"The job was done correctly, more efficient than a local plumber."

"Hired 128 plumbing today to replace a shower and tub faucet. Technician (Stephen L) arrived, and we discussed what needed to be done. Stephen got rite to work and got all the repairs done in a timely fashion. He was friendly, efficient and took the time to answer all my questions on the repairs that I had. Good technician. This was my first time with this company, but I would probably hire them again for their efficiency and timeliness. thank you."

"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

"I would thank them for the work and services. Max was very prompt and polite. We were definitely taken aback with the bill. We were not informed about any of the charges around: 1. Time taken for pulling the permit(1hour@$180) 2. Time for inspector coming in(1hour@$180) 3. Price for permit These 3 costs total to $425. The material cost of $263 definitely seemed marked up. * I wish they had mentioned about expecting these costs so that we could make an informed decision. * We have had several permits pulled in last year ( had frozen pipe burst situation so had renovations going on for multiple months) and never were charged for the time taken to pull permit or for inspectors time at the time of inspection. * Max mentioned it was going to be $180 an hour and you were here for 2 hours from start to end.. The father(Peter) kept mentioning about the emergency charges that there are plumbers that charge $300 an hour, I was clear that we were okay with waiting for a couple of days so there was no question of those charges being applied. He kept giving an explanation of the bill being high enough but it seemed very vague. We were charge $1100 for 2 hours of work to fix a slow gas leak that National grid had identified and pointed to us so they shut of our gas supply. National grid guys had told us that it would be only 1-2 hours of plumbing work. I would not recommend them for sure for the sour taste it has left for us. I wish we went with presidential plumbing or 128 plumbing that we have gone in the past. They are expensive but you know the quote before hand."

"Bob was great- this was our first renovation as new homeowners and he helped us through the process, answering all of our questions and listening to what we wanted. We absolutely love the end result!"

"Ruben was a joy to work with. The quality of the work was top notch, and the entire process made us feel involved and secure that we were going to be very happy with the outcome. We remodeled two bathrooms, as well as a laundry room. Any time we had a question or needed guidance, Ruben was there to help with everything. I love how everything turned out, and the timeline was met as well. I would highly recommend for your remodel needs."

"Attention to detail , timely delivery , team coordination and voila a lovely renovation . Such a pleasure to work with ! Thank you so much . This motivated me to renovate the other parts of my home with you ! Thank you most of all for helping my dreams come true ."