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"Expert installation with the contractor choosing a great mini split unit which surpassed my expectations. Contractor showed respect for the property and left the job site clean and ordered. Would definitely hire the company again."

"Stephen was wonderful to work with from start to finish. He was prompt, responsive, and did an excellent job. We had had two estimates for the job, and although the price quoted was the same from both companies, Stephen distinguished himself by explaining that he would leave the area very tidy, whereas the other company had specified that the estimate did not include removal of the leaves, Stephen started the work at an unusually early hour, to accommodate our schedules that day. The area was difficult to access and severely sloped, and I'm not sure of how he accomplished all that he did, but when we returned home the area was transformed. He had removed all the debris, tree limbs, branches, leaves, soda cans, etc, which had been accumulating for sometime, raked the area and left it entirely clear and clean. He even suggested some plants that might thrive there. What had been in essence a junk yard, seemed to have become a potential conservation area! We were extremely pleased with the work, and would use Stephen again for other projects."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Company did a good job last summer with 3 bay windows, so I called them back when the rest of the windows in the house needed to be replaced. On the initial visit, I told the rep that I wanted the same windows as last year. He quickly found the job order and picked up the details of the window make/model/etc without any need for me to reinvent the order. The company had the opportunity to try to upsell me, as I asked them about replacement of the skylight in the bathroom. Refreshingly, they declined to do so and told me that it would be much better to wait until we needed to get the roof re-done, and to do the window at that time. As before, the first guy clearly explained the process: guy 1 to take the order and measure the windows, later follow-up visit from guy 2 to remeasure all the windows carefully before ordering their construction, and then a couple of months later, a follow-up call from their HQ to schedule the install. He gave me an approximate window for this scheduling call. It was a pretty broad time-frame because there had been an unusually large number of people needing custom windows. As before, everything went off exactly as the rep indicated. The install team showed up within a half-hour of the estimated time, and installed 11 windows without taking a break. They removed every scrap of rubbish, vacuumed thoroughly, and left the place as clean as it was when they arrived."

"Very well, the tech was very polite, explained and showed me everything he was doing, took pictures inside the ducts to show before and after . Would definitely hire again."

"The installation went well and the crew did a good job. Everything went as I was told it would."

"Everything was wonderful from start to finish. Norman and his staff were attentive and friendly throughout the whole process. We were given a quote and then took some time to get other quotes and secure financing. When we were finally ready to commit we let WTPI know and they had our furnace installed within a week! A few days later when the system needed to be balanced Norman was out that afternoon to get everything set up. He is very knowledgeable and made the whole process very comfortable and enjoyable. He explained everything very well and even invited us down to check things out every step of the way. I highly recommend WTPI for any job big or small. We will definitely use them again!"

"Air Scrubbers Inc. sent two of their representatives Steve and Dave who arrived at my home at the appointed time. Steve and Dave demonstrated excellent customer service skills, pin pointed the problems with the central air system, solved the problems and offered recommendations to insure the central air system continues to operate efficiently. I was 100% pleased with the services Steve and Dave provided. In the days that followed the cleaning services they provided was very noticable.  The central air system is quieter, cools much quicker, and the air is cleaner. I would highly recommend Air Scrubbers Inc. especially (Steve and Dave) to anyone having a problem with central air system. Air Scrubbers Inc. does an excellent job. Thank you Steve and Dave.
Irma.

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"Service was performed as requested. Update of old electrical wiring was undertaken successfully so new lighting could be installed. I would use this client again.
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"Each member of the different crews that came to perform their speciality were very knowledgeable and professional. They worked efficiently and cleaned up after themselves each day. When I had any questions they were always able to answer me. We are very satisfied with our air conditioning and expect to have the same for the heating system. We are very pleased with our mini split system."