Get matched with top toxicity and mold removers in Lehigh Valley, PA

"Nobody wants to find out they have mold in several places in their home! We checked out a few companies to find one well recommended and professional. Rick James was knowledgeable, conscientious and surpassed our expectations for rapid response to every issue and snag along the way to a completed mold removal and restoration of each area. I would encourage anyone who is looking for reliable and excellent mold remediation and repair work to choose this company."

"Hector and Tony were truly professional, courteous, and friendly. They were so nice to me and my dogs. I cannot say enough good things about them, hard working, very neat and great prices. Hector truly cares about the job and his customers. I would happily recommend them to anyone. They are very honest, I had a terrible mold problem in my basement and now it's gone! What a relief to me, thanks to them!"

"joe arrived at my home on time and had a very professional appearance and brought all necessary equipment to perform the task at hand. joe was very thorough in his inspection for mold in my home and also gave me advice on things to do to prevent damage to my home from possible water damage he completed his testing and gave me the results and paperwork I needed for my FHA Home inspection I would definitely recommend new age home solutions for anyone needing a mold inspection"

"This is an UPDATED REVIEW. My original review was posted on 10/16/2020 with a F rating. After that, the company got in contact with my wife and I to offer the opportunity to correct our previous bad experience, they even offered a 10% discount off of the original price quoted. We accepted, made payment and services was performed on 11/19/2020. Christian and James both showed up, James personally apologized for the prior hiccups and assured we’d be satisfied. The Mold Remediation was done on 11/19 and Christian returned the next morning for some additional stain removal. We are satisfied with the service given and are even looking to rehire them to some work they recommended."

"I had hired the company to clean two light colored carpets and one set of steps.  As it turned out, one of the carpets was actually a wool rug, and Shawn explained that the hot wet-cleaning process he uses could potentially damage the wool rug.  He does wool rugs at his plant from April to October using a different process.
It was hugely helpful to me that Shawn explained the construction of my "berber" carpet and that once the fibers are tamped down, they remain tamped down. Despite the constructure of the carpet, Shawn did a great job in the cleaning.
After cleaning the carpet, instead of the third area, Shawn cleaned a large navy blue sofa.  Cleaning such a sofa costs $99 alone, but he did not charge anything extra.  He did a great job on the sofa even cleaning the four throw pillows sitting on the sofa.
I have lived in multiple homes over the years and have had my carpets and furniture cleaned frequently.  No one has been so thorough in explaining the process before or taking the time to clean so completely.  I really appreciated the time Shawn spent to clarify the material of the rug and realistic expectations of cleaning.
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"Larry is a good and honest person! He did an awesome job on the floors and fixing a leak in my building laundry mat as well as replacing some ceiling tiles! He will be doing some other work for me soon! Thank you Larry!"

"They came to my house for an basement inspection, and wrote up an recommendation for what needed to be done. They did not send the recommendation for an month and half."

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"I was very pleased with the assistance and help Mark gave when he looked at my mold issue and Travis and Matt were excellent workers They took pride in their work and left my house very clean.... AND MOLD IS GONE ? I would highly recommend your business GREAT WORK SEITZ ENVIRONMENTAL ?"

"They examined my basement, discussed the issues, and gave an estimate. The work was completed a week later. It involved removing wood panelling and moving our main electrical box so that the cracks could be properly filled. I thought what we paid was reasonable for the work done. All the people we dealt with were knowledgeable, pleasant, and professional. The work was completed timely. I would use them again and certainly would recommend them. This is a small company so you are dealing with one of the owners who has been in the business for many years and he oversees the work. To me that is a plus.
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