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"Very well. They made good use of digital communication to keep things quick and simple. This is the way services should be done always."

"Eddie did a fantastic job. He was able to come earlier, which helped me out. He explained what he was doing and got to work. One drain was a particularly hard job, but he kept at it until it worked perfectly. There were no hidden charges or attempts to jack up the cost. When he finished, he cleaned up completely. I would definitely recommend him and use him again if we need to."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"The service was awesome and they were great."

"Florian is an absolute professional! The service was performed with care and cleanliness. Pricing is by far the most affordable, beating all quotes by at least $50. I definitely will use their services again. This is the type of service that all contractors should strive to achieve. Thanks again Florian, you are a class act!"

Bourn Plumbing & Heating Inc. is a Veteran owned and operated company proudly serving Westborough. Our goal is to provide you with exceptional customer service and expert advice at fair and honest pricing.

"Excellent service from beginning to end. I first called to request the service, I could not speak with any members, but they promptly returned my call, understood the request and made an appointment. The day of service, the technician arrived on time and explained the work to be done and eventually his findings. He was very polite, professional and knowledgeable. He also gave us tips on how to better maintain the system for improved performance. Overall, excellent service. We highly recommend then and we will definitely use them again"

"I’m the Senior VP of Client Support for a major computer firm. Therefore, I am very sensitive to exceptional customer support and critical of all elements of poor support. Our on site service specialist was Andrey Camargo . Andrey was extremely professional from the time he arrived until he successfully completed his visit. He notified VIA text with his picture when he would arrive and was right on time. Each step of his services were documented and explained to us. He did what was required not looking for other issues to extend a charge. He made recommendations for the future service requirements. At one point he detailed our outside units to make them look new. Nobody has ever taken the time to do this. I recommend Obie to all my friends and I have their sign in my front yard to share with others"

"Chimney Chap service was excellent. The price with Angie's List promo deal was the best around. They called the next day to schedule the appointment at a convenient time. The person who performed the work, Jim, arrived around the time window they provided, with a little adjustment for the heavy rush hour traffic in the morning, and called ahead to notify of his ETA.  Jim was very courteous, professional, knowledgeable, and thorough in his work.  He provided very helpful information, described some issues with the chimney and the firebox, provided recommendations and good explanations of everything.
He took the time to do the fireplace measurements to provide the quotes for an insert, and some other related work.  They take thorough notes and pictures, document any relevant issues, and provide a follow up report with notations after the service.  The back office is very responsive and stays on top of things, even during their busiest time of the season.
Top notch company, highly organized and efficient, great service, great people doing very good work, good communication.
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"Our Cambridge-based plumbers recommended Trimarchi Electrical. It was a fairly massive project that another electrician walked away from, but Mike took all the extra complications in stride. He's happy to explain what he's doing and why he's doing it, which I really appreciate. I've used 4 electricians in the last two years and Mike is the only one I want to come back. FYI, he also does small projects, like moving a switch or adding an outlet."