Get matched with top water removal recovery pros in Lexington, KY

"I recently discovered my upstairs bathroom was leaking into my downstairs closet. Meredith and his team were quick to assess the damage, remove and replace the damaged walls and ceilings. They were very professional and answered any questions that I had. Highly recommended."

"Professional and prompt. Cleanup was a 4/5 as I found 3 nails in yard and carpet was dirtied. Excellent mold removal. Would definitely recommend this company."

"They did an absolutely excellent job on my deck. Couldn't ask for better"

"They were more than helpful with the insurance company and saved a lot of hassle ! Very respectful and professional !"

"I hired Tri State Flood to help us with our water damage emergency, crews came fast, the office followed up with me to make sure we were all set. Very professional, reasonably priced. I would highly recommend Tri State Flood!"

"I regret I have to change my review, however, while satisfied with the water restoration, the remodeling never happened. I was put off for one reason or another. I ended up having to get someone else to finish the project. It would have been better to just tell me in the beginning there was no manpower to proceed with the work instead of wasting 3 to 4 weeks of my precious time, esp. in light of the fact I didn't have a kitchen!"

"The handyman, Paul, was punctual, professional and did quality work. He replaced the small section of my wood soffit that had water damage with new wood, painted it and caulked. He cleaned up the area when he was done. Paul also re-secured several of my window shutters that had loose screws. He spray painted the screw caps to match the color of my shutters."

"Wonderful company to work with. They were very professional throughout the entire process. If you need help with water damage definitely call these guys!"

"Prior to calling Floor Coverings International, we had previously priced out carpet with 2 other local companies.  We did not receive written quotes from the other 2 companies, just verbal quotes.  Jonathan Wilk, the owner, called and set up an appointment to meet in our home at 4pm on a Thursday night.  He came on time.  We thought it was a good idea to come to our home with samples.
Well, Jonathan came and talked with us for a while to "get to know his customers".  Which is fine, but we want to talk about carpet!  We did a walk through of our house and discussed problem/high-traffice areas.  He took measurements and video for his installers.  Up to this point it was about 5:30 or 6pm.  He went to his car to work on the quote.  We ate dinner while he did that.
When he came back in, he had a very detailed layout of our home and then showed us the sales pitch on his computer. He showed us the samples he selected and we discussed the price on the quote.  It was really high and not competitive with the other 2 companies.  Then we talked about seeing a cheaper carpet.  The quote for that was $6,600.  We did get nicer padding for the family room as our house sits on a slab foundation. We selected the carpet and were asked to paid for 1/2 of it upfront so that the carpet could be ordered.  Since we were in the process of painting, he agreed that we could stall installation for a week or so until the painting was completed.  Finally, at 8pm, Mr Wilk left our home.  He is a nice enough guy but when you have just gotten home from work, squeezing in dinner and getting kids ready for bed, a 4 hour spiel is not what we wanted.  We could have done without the beginning getting to know you portion and the video presentation.  Also, when he first quoted us a carpet that was well out of our budget, we felt like we couldn't afford good quality carpet.  That made us feel like we were broke!  It may have been better for him to ask us what price range we were looking at.
 Installation went well.  It went over 2 days.  Jonathan told us what to do to prepare for installation.  Basically, we had to clear all the tops of furniture, remove electronics, etc.  Install was coordinated by another fellow, Stephen.  He had 2-3 installers come and they removed and hauled away all the old carpet and pad.  They moved the big furniture.  We did have a problem area in on the subfloor in our master bedroom that we discussed with Jonathan but apparently was not discussed with the insulation crew.  The installers both noticed the problem when they pulled up the carpet but since they were not told by Stephen to fix it, I guess they didn't think they had to.  I knew this area was a real problem for us so when they got to the master bedroom, I was watching to ensure it would be resolved.  It was an easy fix but one that required proper communication of the problem and time for the leveling compound to dry.  The installers did vacuum and removed all their debris.
Finally, I am happy to say that the carpet we choose is a beautiful color and seems to be a good quality carpet.  Our old carpeting was in terrible shape after 11 years but I feel this carpet will hold out much better.  Two doors are dragging on the carpet and I sent an email to Jonathan.  He said Floor Coverings international does not fix the doors but he did give me the names of two people that I can call for the repair.
We are pleased with the process but would recommend a short "sales-pitch" and better communication with the install crew.  Also, it would have been nice if Mr Wilk stopped by himself to see the final product.
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"They identify and fixed the problem for about 20 mins, Am very satisfied with their service"