Serving Lithia Springs, GA and surrounding areas

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Serving Lithia Springs, GA and surrounding areas
Approved
In business since 2019
Emergency services offered
Warranties offered
"Had drains camera locate and got the clogged removed"





+32

Serving Lithia Springs, GA and surrounding areas
Approved
Super Service Award Winner
In business since 2021
Free estimates
Emergency services offered
"They found that what appeared to be a leaking water heater was actually a clogged drain line from an adjacent HVAC AprilAire humidifier. He also determined the pressure control valve had failed and the reading was 130 psi. He had the valve on his truck so I had it replaced even though the price was several hundred dollars above two other quotes."





+5

Serving Lithia Springs, GA and surrounding areas
Approved (Corporate)
In business since 1898
Free estimates
Emergency services offered
"called several companies on 6/23/2014 , and Moncrief was the first one that could send someone out "as soon as possible in the afternoon". Not an issue since that was the response from every other company.
Technician arrived on time, was very professional and quickly found and fixed the problem. Unfortunately, I didn't explicitly tell him to review any repairs with me prior to making them.
I was charged a $95 diagnostic fee and $130 to replace a $15 capacitor. $225 for 45 minutes of labor and $15 of parts. Overall a good experience, but I would not have agreed to $130 service charge for a capacitor replacement.
Update to Provider response 7/1/2014
***DISCLAIMER***
To anyone reading this review. I AM qualified to change a capacitor, the average user should not attempt to make any repair with a capacitor or any other device of this type as it can cause serious injury and death when done incorrectly.
I have no complaints with the technician, he was competent and professional and did a great job.
In response to your pricing explanation, that's great. I understand. We all need to do what we need to do to cover the cost of doing business. I don't feel like anything was not a fair or honest price. I don't feel like it's out of line with the market cost. Bottom line, I don't care. Your overhead of doing business to stay in business is not my problem. I agreed to pay $95 for a diagnostic fee to find out what was wrong with the unit. I would not have agreed to an additional $130 to replace a capacitor had I been asked before the work was done. Once the work was done, I paid the bill and I'm not asking for a refund or anything else for many of the reasons you outline.
Had I known it was the blower motor capacitor, I would have gladly accepted absorbing the 90 minutes to drive to one of the Industrial Supply stores in Atlanta that I have an account to purchase a new capacitor the next day because I'm cheap like that. The unit had been out for almost 3 days at that point and the other unit was picking up the slack pretty well.
However, I didn't have to drive anywhere or wait for shipping because I ALREADY HAD THE CAPACITOR. I bought it when I had to replace the capacitor on the outside unit 2 years ago and I wanted one on hand when the inside unit went. I also know it wasn't bad out of the box, because I tested the capacitance and discharge in the store with a Fluke 113 multimeter before I took possession of said box. It was located in a drawer less than 15 feet from your tech. Given the opportunity, that's $34 I didn't need to spend.
I would have most likely taken the chance on making the repair myself, as replacing the capacitor is not one of the more difficult tasks involved. Make sure the power is off at the breaker, do that special thing that must be done to make capacitors safe, disconnect the leads, remove old capacitor, put in new capacitor, reconnect leads and so on.
While I appreciate the time you spent to write this review and the personal note that I received in the mail, I hope this helps you understand the reason for my dissatisfaction."




Serving Lithia Springs, GA and surrounding areas
Approved
In business since 2016
Free estimates
Emergency services offered
Georgia Master Plumbing is a leader in the industry with over 20 years of experience. Specializing in residential plumbing, we guarantee our work and stand by our promise to provide quality workmanship. Call today to book an appointment!

Serving Lithia Springs, GA and surrounding areas
Approved
In business since 2014
Emergency services offered
Credit card accepted
"The first They replaced a kitchen sink faucet. They did an excellent job and were very inexpensive. They did it on a Friday night for me which was very convenient. I used them again after that service and spoke to Carl about a waste water drain line issue i was having. He came out and looked at the job and gave me a quote. They came a week later and found that some building debris was the issue for over 21 years. They had to remove some drywall from my ceiling to fix the issue. They limited the amount of ceiling that was removed from using a camera in the pipe. Once they were done, they came and fixed the ceiling and in the end the final price was lower than what they quoted me. needless to say, they are a fantastic company."





+4

Serving Lithia Springs, GA and surrounding areas
Approved (Corporate)
In business since 1935
Free estimates
Emergency services offered
When you need an emergency plumber in Atlanta, GA or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.





Serving Lithia Springs, GA and surrounding areas
Approved
In business since 2004
Customers say: Super punctual
"We discover a leak in our main water line. With Richard Kashi's recommendation, we used a leak detection service to avoid digging in multiple locations. They found we had at least two leaks in the line. Richard and the leak detection pro recommended replacing the entire line since two leaks meant a serious problem. The line had been replaced about 12 years before, but they cut corners leading to our problem. The line replacement team was amazing. They ran a new, parallel line into the house above the previous leak. They also were able to tell me why we were having problems with the leak and through our wall from the old line. The difference in quality between the two was quite clear. They installed elbow joints instead of bending the copper, rerouted our pressure regulator in front of all other outlets (another mistake, wrapped the copper line with heavy tape before running it through the line so the wall wouldn't rub, and then pressure sealed the wall from both sides. I wish I had used them the first time."

Serving Lithia Springs, GA and surrounding areas
Approved
In business since 2006
Free estimates
Warranties offered
"Our main sewer line was clogged we called Georgia rooter services They came very quick cleared the blockage inspected with camera found tree roots and broken section of the pipe 6 feet deep, Very professional explained the process that needs to be done, Very reasonable price to compare with another plumbing companies."




Serving Lithia Springs, GA and surrounding areas
Approved
Super Service Award Winner
In business since 2016
Emergency services offered
Small jobs welcome
"Repaired my main water line that was leaking between the meter and the house."





+21
The Lithia Springs, GA homeowners’ guide to drain line breakage camera locates
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