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"The Water Heater Company, provided us with the most detailed, transparent 9-page estimate we?ve ever seen from a service company. Anthony Hamilton, Ethan Didway and Jimmy were professional yet friendly and courteous. And were an absolute pleasure to work with. It?s clear that The Water Heater Company truly cares about their customers and stands by their work. We wouldn?t hesitate to recommend them to anyone in need of water heater services. A huge thank you to The Water Heater Company!"

"The repair guy came within the estimated time and resolved my water heater issue, no charge."

"It went very well and all the issues were resolved quickly. Adan was very professional and confident service person. We highly recommended Payless water heater and plumbing."

"The gents from Burris were excellent. When I called to have them check our water heater and furnace, they were very responsive. I was concerned that they might not be able to make it out the same day as I was calling in the later part of the afternoon, but they said that they could come that day at 3:30pm. Needless to say, at 3:30 on the dot, they were pulling up to our driveway. That in itself is impressive! They greeted me courteously, didn't chitchat or waste time, but went straight to work checking on the water heater (which had gotten wet during our last big rain), and soon diagnosed the problem. The burner had water in it. Since I was not over their shoulder watching, they certainly could have said I needed a new burner assembly, a new thermocouple, valve control unit, or all three (since those got wet as well) - all of which would have made them more money in parts and labor. Instead, they dumped the water, cleaned and dried out the burner, and got us going again. They even let us know that there might be a future issue with the ignitor, but that as it dried out, it would probably work just fine (they could have just charged us to replace it when it didn't necessarily need to be). They were ethical, actually did troubleshooting to fix the problem instead of simply replacing parts, and ended up charging very reasonably for their labor. They looked at the furnace as well, said they couldn't really get to a thorough exam right away, but contacted one of their associates who could. They went above and beyond in doing so. They could easily have said they needed to come back later - thus saving the job for themselves. Instead, they got us together with someone else, even though it cost them the $$ they would have gotten by keeping that job for themselves. They showed they were more concerned with making sure the customer got what they needed instead of keeping the money and the job. THIS is how a company gets repeat business! I highly recommend Burris Brothers, and will use them again for future plumbing and heating needs."

"I was WOWED by every aspect of our project. I called on Sunday, expecting to just leave a message but got a human voice. Angie was so helpful in answering my questions. She scheduled weds. for replacement of my water heater but because of a cancellation she got them to come on Monday. Both Juan and William Came in and went to work. Got the job done in a couple hours . I didn't have to deal with the old water heater. I was very happy with their work and they were very patient with my questions. George also came early to flush my tankless. This is a well run company and their prices are fair. I will be contacting them for any other jobs I have. Thank you!"

"Victor from L.A. Plumbing Pros came out Jan. 28 to start my water heater. He was here within a half hour of his call. He gave me a ball park price over the phone for doing the job but told me when he got here he did not realize I was within a couple of blocks of the Altadena fire. He said there is no charge. He was very gracious and kind and I am so grateful to him. He got the water heater to work in just a couple of minutes. Thanks again Victor."

"We called John’s Plumbing and Drain Service to replace our old water heater and pressure regulator. John came out, gave us a quote. Since we were doing more than one item he offered us a package deal. Due to high pressure our water heater was busted. After replacing regulator and installing a new water heater the issue was sold. John did the job with reasonable price. He is very knowledgeable. I will highly recommend John’s Plumbing Company."

"Good job installing water heater. But problems controlling tempature on water heater. Water is too cold or too hot.o"

"I needed a plumber right away to replace an electric water heater at one of my rental properties, and someone at Drain City responded right away and scheduled someone to be at the property within a couple of hours. All communication was excellent, professional, accessible, and friendly! Although I was not at the property while the service took place, Richie communicated everything with me, and no complaints from my tenants. Thank you for your excellent service!"

"We’ve hired Fix it quick for a few things and never got charged for an estimate and they never tried to upsell me. We also hired them to replace our water heater, which they realized was likely due to a faulty water pressure regulator. They fixed it quickly and were very reasonable with the pricing. They were professional and I will continue to hire them for all my plumbing needs."