Get matched with top window a/c unit service or relocation pros in Lovettsville, VA

"The service tech was prompt and professional. He was able to quickly identify the problem and a temporary solution until a part can be ordered and installed."

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"Tech arrived on time, diagnosed the problem and replaced the faulty part quickly. I am very pleased with the tech's workmanship and customer service."

"Our 2.5 ton upstairs A/C was leaking coolant, so we opted to replace it. Since downstairs unit is a Carrier, we picked Pope's to bid for the job, as they were listed by Carrier, had good marks on Angie's list, and were locally owned. Pope's Air responded the same day we called, and Tim Stewart came in the afternoon, and spent over an hour describing our options and costs. We received a competitive bid, and selected Pope's Air for the work. Our previous supplier had replaced our downstairs unit a couple of years back, and had put in a unit which stressed our ductwork, causing a whistle when loaded. Pope's Air volunteered to have a look at that problem, too, included at no charge. Pope's Air scheduled and came on time the following week. It took a day to do the work, and the installers were clean and professional. They came up with an inexpensive fix in the cold air return ducting, and implemented it. No more whistle. In the upstairs unit, they discovered some crushed ductwork which our previous supplier had ignored and replaced about 20' of ducts, all for a very reasonable upcharge. The A/C works fine, w/ a better airflow, and they will return for an inspection once the weather warms enough to exercise the unit. We plan to use Pope's Air for all of our Heating and A/C needs in the future. Highly recommended."

"Service guy very professional ... explained problem with AC .. would use this company again."

"I chose to call this provider because of his high references and proximity to my house.  Mr. Singh took my phone call and was at my house within the hour.  He was incredibly prompt and courteous.  He pulled out my refrigerator and diagnosed the issue in a matter of minutes.  He showed me where the relay compressor was located and what it should be doing and how it should look.  He mentioned that it might of blown during a storm or power outage.  He had the part on him and offered to replace it immediately.  I had him replace the piece and he was done within 10 minutes.  He gave me some recommendations including on how to reset my refrigerator and also to buy a surge protector to plug my refrigerator into (so that this does not happen again).  He cleaned up the area that he was working in, which he didn't need to (when he pulled my frig out, there was tons of dirt and dust underneath). His company supports all appliances and HVAC and I requested a quote for an AC checkup.  I will be calling US Appliances and Services again in a month or so before I need to turn on my AC.   
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"The driver arrived in a large SUV (though we had discussed a sedan) because he thought we would be more comfortable in a larger car.  He was polite and professional and helpful.  The ride was nice and quick - and we arrived at Dulles without any problems.
I will definitely use the service again and would recommend to others.
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"Absolutely amazing! Ben was here to evaluate and A/C repairs were completed all within 24 hours in a heatwave! I am already looking into another project for this wonderful technician to help me out with."

"Their service was good, we have been pleased with their service."

"as convenient for me.  I have a maintenance contract with Valpo and the service was free, as part of the contract.  Also part of the contract is a discount on other  services, like when my heat went out last winter.  They came on short notice and fixed my heat when it was really cold outside.  The receptionist is very organized.  She was the one who called me to remind me that my service was due and then she scheduled it at my convenience.
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