Get matched with top tankless water heater installers in Madison Heights, VA

"If I could just rate some of the service technicians I would rate them higher and would recommend that they find a new ethical company to work for! We purchased our unit seven years ago. We had gotten a quote several months prior to purchasing our unit and when we purchased there was a sale that was $500 cheaper then the quote. They had us sign the quote sheet acknowledging installation which had ten year parts and one year labor warranty which we did not pay attention to since it was an old quote. However, the invoice we received had the correct amount that I paid and listed 10 year parts and labor warranty which now they don't want to honor. An attorney I consulted said the invoice would stand up in small claims court which I am now considering. It's just ashamed people don't have ethical business practices. I would encourage anyone looking for a new unit or service for existing systems to look elsewhere!!!!!"

"Above and beyond! Freedom pulled out every stop to source me a new ECOER unit when my HVAC failed; the least of which was driving to another state to pick one up and installing over night so I could escape 90 degree days as quickly as possible. They found ways to help beyond just repairing the unit as well - they changed my filter and even offering to carry a heavy package from the front doorstep to the back patio. They left the house in the same condition they found it, cleaned up their debris, utilized booties and tarps to keep the home safe as they worked. Thoughtful, mindful, honest and efficient. If you’re looking for HVAC guys give them all call - cannot recommend them more!"