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"Cincinnati Heating and Air Conditioning is our #1 HVAC contractor. No question. We have a Carrier Geothermal system which was installed several years ago. It developed a major defect which is rare for these systems. Usually a system like ours should last at least 30 years with no major issue. We hired initially hired another HVAC company to inspect our unit. The tech from the other company clearly had no idea what he was doing. We decided to look for another HVAC inspector. We called up Cincinnati HVAC. They responded in a timely manner and even better, they actually knew what they were doing. Elliot was able to isolate the problem & provided helpful insight on the best way to work with the original contractor with whom we have the warranty for repairs. Cincinnati HVAC will be the first company we call in the future. Don’t waste your time like we did by calling another HVAC company. These guys actually know what they are doing."

"2nd fix on air conditioning. Could have easily told us we needed a new unit. Not the case. Quick fix. On time, very professional, and pleasant. Will always use this company!
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"The Pros: While Extreme did call me shortly after I asked for a quote, I missed their call and didn’t call them back until late that afternoon. They still managed to get a technician out to my house to quote me that same evening. The technician who provided the quotes didn’t try to sell me on anything. He just gave my HVAC unit a quick once over and after a brief discussion provided me with a quote. The price I was billed matched the price I was quoted and the pricing was competitive compared to other quotes I received. This isn’t always the case with contractors, so always – get more than one quote! I was level set that the install could be either the following Monday or Tuesday and they were able to begin the installation on Monday. The installation team arrived as promised. They were friendly, worked quietly, and took care to respect my home while they were working. My old HVAC system needed disposed of and they had to fabricate parts to fit my utility space and both were handled well. The work space was cleaned up, the installation team closed our back yard gate when they left which is of importance to me because I have pets, and they took time to explain everything they did. In addition, they gave me advice on how best to maintain my unit and what I could expect with the service plan I’d chosen for the product I purchased. Weeks after my HVAC installation was complete, I had an issue with the A/C unit (see below). Extreme was quick to get a technician on site to address the problem. They were on site within a few hours of my phone call which in the contracting world is pretty fast. In addition, there was no charge for the visit. Room For Improvement: The installation team didn’t call when they were on their way. They were within the promised window, but it would have been good to know when they were en route from their previous job. The installation took most of the work day which I chalk up to my installation team had journeymen who were still learning the ropes. It’s not a ‘con’ rather it’s just something their newer techs need to be mindful of. About 2 ½ weeks after my A/C unit was installed it stopped working. It required service due to firmware needing an update and low refrigerant due to a leak in the A/C line. Both issues should probably have been addressed by the installation team. I’m not listing this as a “Con” because I was level set that they were journeymen and I didn’t object. Working out kinks in the system comes with the territory with any piece of engineering – but they should be mindful going forward to check for firmware updates and test for leaks in the coolant line after install. The Cons: Two words – customer service. A call taker should NEVER say the words, “If you’d have let me finish…” nor should they ever talk to you as if you were a child. This shouldn’t dissuade you from using Extreme because I’ve found that soft skills are lacking just about everywhere I go and in every industry I come in contact with. Overall Impression: I highly recommend Extreme One Hour. They act with integrity; they appear to be tirelessly working to gain customer trust through professionalism, communication, hard work, and (mostly) friendly interaction; and when there was an issue, they were quick to identify the issue and resolve it. These are all key benchmarks of a solid organization and I’m confident that all my HVAC needs will be met for the foreseeable future. Date of Original Install: 6/24/2019 Date of Repair: 7/12/2019"

"My uncles furnace needed to be fixed before it gets cold and when we told Brandon about how the a/c was acting up all summer he gave us a quote we couldn’t refuse and the whole process went smooth. If I or anyone I know has any hearing or air conditioning issues going forward I’ll contact him again."

"It went well. We will use his services again, if necessary."

"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

"He went right to the outside meter bracket and closely examined it. he had no hesitation in reaching his decision. There was no cost because there was not the normal service involved."

"They're really, really, really good. It was a big, big repair that we needed done. They're just a cut above other heating and A/C people. They know their business. They know what could go wrong with different systems. They could walk into a house and see whether or not a systems been mismatched and they could recommend a fix and then fix it."

"The service was good. We just paid the $59 Big Deal. They were great and professional. The price was fine."

"From my 1st phone call to ask about the services they provide and costs to when RJ & Walker left I've been completely satisfied. My appointment time was from 1-3 and they showed up right at 1pm. RJ & Walker both walked up to me and introduced themselves with a firm handshake.  We toured the house looking at all the vents and air returns along with the furnace. Then RJ fully explained what he would be doing and the Walker explained what he would be doing. They answered all of my questions.  About 30 minutes before completing the job, RJ asked me to come downstairs and he showed me all the dirt and stuff that came out of the vents. He showed me how he closed up the intake points he had to make in the duct work. They removed the equipment and everything was put back as it was and left clean. The entire time RJ & Walker stayed productive, friendly and professional. It was a pleasure having them in my home to complete this service."