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"The owner Bill came out to assess the remediation required after a sewer pipe leak in our basement. He explained what needed to be done and was honest about the fact that a homeowner DIY remediation was within the EPA guidelines for the amount of damage that needed to be fixed. He provided recommendations and didn't charge me a penny. We referred him to some neighbors who also happened to have water damage at the same time, they hired the company and seem satisfied with the result. In the meantime, Bill even came over to help assess my progress on the DIY and provided additional advice while he was working with the neighbors. I'd definitely hire this company if I had another similar situation requiring more in-depth remediation."

"Everything went as expected and very well. We have had it for 5-7 years and I have no stains or scratches on it."

"Paul from PK responded immediately to my call on a 98 degree day, despite being bombarded with calls. He diagnosed the problem and completed the repair (replaced blower fan) quickly. PK’s service was outstanding."

"We could not be happier with the Puronics Hydronex iGen Whole home treatment system and Micromax 7000 drinking water system provided by Orbit Water Solutions. Justin, the marketing rep who sold us the system, was very professional and accommodating. Justin took about an hour to demonstrate a series of tests which reflected to quality of our water which had more chlorine and hardness than we expected. If you have concerns for lead, Orbit standard demonstration does test for it so you will need to have a separate test done. After some negotiation, we were able to settle on a deal which got us the system and financing for the next 10 years. Orbit provides annual maintenance services on the machine and there is a lifetime warranty on parts which really assured us we were making an investment to improve our water. The best part about it is that the system travels with you. For a small fee, Orbit will pack the system up and ship it to your next home if you move which was a big selling point for us. Orbit also threw in a subscription to PureSelects soap for the next 10 years which was a nice add-on. PureSelects provides every kind of soap or cleaning product you could ask for so it will be nice not to have to purchase additional soap products in the near future. Within a couple days, the installation team came out to install the system. They arrived on time but the installation took a little bit longer than expected. Turns out our the installed garbage disposal was too large to fit with the RO unit tank under the sink. Orbit was very accommodating though. Orbit purchased a new garbage disposal and installed it free of charge which I bet many companies would not have done. I highly recommend getting the larger of the under sink tanks for the RO unit. Even with the two gallon tank, my family has used up all the water in the tank. A 1 gallon tank would just not have been enough. The water in our house has been incredible since we installed the system a few months ago. We noticed an immediate impact to our skin and hair after using it and our drinking water certainly tastes better. Best of all, we feel confident in the quality of the water we use throughout the house to keep us safe and our appliances in good condition. We highly recommend the investment in the water treatment systems through Orbit."

"It was fine. They explained everything. I highly recommend them to others. I will hire them again for additional of electrical outlets."

"Overall, my experience with them was very good. Luiz has a great eye for color, and made choosing my colors incredibly easy."

"As the job was unfolding, it was discovered the main water line crossed over the sewer line. Thus, the water line had to come out so the sewer could be accessed. The water line was about 4 ft in the ground and the sewer line was about 4 plus feet under it. The price includes replacing both lines. $5,500 for the sewer and $1,400 for the water. The camera video was included in the sewer line price."

"Air Temp Solutions replaced my Heating and A/C system last winter. Their service was top-notch from start to finish. They gave me a great price and also honored the 10 % discount for Angie's list members. The technicians who came for the installation were true professionals and competed the whole job in less than 6 hours. Once the installation was completed they also did all the paper work and follow-up to make sure I get the energize Delaware rebate. The rebate arrived in mail last week for $1350.00. Over all Air temp is a great company with great people and great service."

"Initial person was too chatty, too much information, overwhelming. Later more succinct. Workers who did test & insulation (blower door test to reveal air leaks). Workmen were sufficient and polite. Two years later discovered they had caulked Marvin windows which should NOT be caulked in order to wash them w/ moveable parts. It cost me $175 to have them repaired or caulking removed. This was done & I submitted a bill 11/13/14 and have not been reimbursed yet. Have called 2x's to remind, last time man said he thought it was done and he would see about it. That was 3 weeks ago the last time and 7 weeks from the first reminder. It is now 2/24/15."

"I wrote a negative review of Rightaway after having a disappointing experience involving a ~$4k mold remediation+sump pump installation job, during which the firm broke a pipe and failed to repair it properly, according to two plumbers who came out afterwards. I noticed the problem a few months later when I rechecked the crawlspace after my backup sump pump battery alarm went off following some heavy rains. We had Rightaway out again that point (Al arranged the visit of one of his colleagues while he himself was on vacation) and were told by Al that we’d get an estimate for waterproofing the area as a second job. He also denied responsibility for what we believe was a poor repair job of the pipe. After a month of texts with Al, the owner, we hadn’t received an estimate. I should note that Al was very responsive via texts during this time and gave reasons for the delay. For example, he told me over text once that he did not have the right phone number or email address for us. After being solicited by Rightaway for a review on Angies list, I posted a very negative review and Al immediately contacted me and insisted he come out and provide us with another estimate. After I asked, he also agreed to reimburse us for the repair job we’d had done on the pipe; that repair had cost ~$300.00. Al then came out to the house. He told us he’d mail us the reimbursement, send us an estimate for a new waterproofing job, and give us references of people for whom the company had honored their warranty in the past. He emailed us the estimate that day and then mailed the check the following week. However, that next week, he said he didn’t want to provide us with a reference unless he was assured that we would go with his firm for the new job, because he didn’t want to bother past clients for a reference, essentially, that wouldn’t lead to another job. Over text, he said that if I was waiting for a reference to change my review on Angie’s List, then I should go ahead and leave up my initial negative review, and that he would then post all of our text exchanges because I was not being fair and honest. At this point I called him and he explained (as I just did) why he didn’t want to provide a reference. I told him I would change my review to reflect all of our communication since early February, and that’s what I’m doing now. Al is very responsive to texts and calls, and he seems very knowledgeable about his craft and plumbing. Indeed, when he came out to our house personally, he was very convincing and I was considering re-hiring him despite the prior frustrations. I am also impressed that he cares enough about his reputation to insist upon coming to our house, offering a solution to the problem, and reimbursing us for the cost we incurred repairing that pipe. However, based on our last exchange, regarding the texts and the lack of a reference unless we went with his company, I decided against rehiring the company. I've decided I'm not hiring any future new work without a very thorough reference review. As I’ve said, the firm is very responsive in terms of communication and seems to know their business; I would just not go with them again personally based on my experience."