Get matched with top wood stairs and railings installers and replacers in Maryland-line, MD

"Jesús and Fernando did a great job of making my rusty stair railings look good again after they were sanded and painted. They also fixed the screen door that always got stuck in hot weather. As a bonus, I got my mailbox painted as well! Very satisfied."

"I met with Richard to discuss the project scope. He was professional and I received the estimate in a timely manner. Also, the estimate was reasonable. Though the community board chose a different vendor for this specific project, we would have no problems in reaching out to Walter Brown Services for future work."

"GREAT JOB! OUR 2300 SF ROOF WITH TWO LAYERS OF OLD SHINGLES WAS REPLACED IN ONE DAY WITH AN UPGRADED SHINGLE PRODUCT WITH A LIFETIME GUARANTEE. THE NEW ROOF LOOKS GREAT AND HIS CREW DID AN EXCELLENT JOB OF INSTALLATION AND CLEAN UP. WE COULD NOT BE HAPPIER."

"We are extremely happy with how our new kitchen turned out. We worked with multiple contractors on quotes at the beginning of the process, and although Dan’s quote was higher than the rest, he was the only one we trusted to do the job right. Multiple other contractors gave us drawings that showed they were going to cover the electrical panel with a cabinet or pantry. Dan was the only one that clearly stated that was not allowed. He worked with us on setting up a design that met our needs and worked well in the space we had. To save ourselves some money, we took the demolition of the space upon ourselves (including taking down a wall, and removing all old appliances, counters, cabinets, and flooring). When we finished demolition of the old kitchen, we found a mold problem in our wall. We had Dan and his crew check out the wall, and got quotes from roofers as it appeared the leak was coming from the roof. Again, multiple contractors said we should be able to shore up the studs and only replace a few pieces, while Dan and his crew were confident it needed to be completely repaired. We’re glad we went with Dan and his recommendation, because we discovered that the leak was coming from a window in the wall, and had caused so much damage that everything in that area had to be replaced. Finally, everything was smooth sailing for finishing the kitchen once the repair was done. We had a gas line installed, water lines changed slightly, and the entire kitchen was redone (new floor, cabinets, countertops, and appliances). All of the work from Dan’s crew was done in a timely manner, and done well. We would absolutely call Dan again if (and more likely when) we want to do more renovations on our house."

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I called his company to give me an estimate on replacing a front portico and after receiving his estimate and a couple more I realized I needed to put some more money aside. While he was there I asked if he could replaced my 32 year old deck boards and stairs.

I got an estimate for the deck which was more than reasonable and signed the contract.  Within two weeks his crew was at my house and finished the job in one day.  I asked if they could stain the deck and railings and he said it would be no problem. A couple of weeks later my deck was stained and again it was done in a day.  The deck staining was $560 extra but the old deck looks like new.

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"He's awesome.  He's really good attention to details.  When we asked him a question like if I want something done and he said he won't do it; he explains it to you why.  He's just going to do what I ask him to do because he's going to make more money.  He's only going to do it when it's safe and if it makes sense.  They're all very courteous, very clean and there are no bad things on the job or anything like that.  They're very professional.  He's a little bit higher than anybody else but gives more attention than anybody else.  You're paying for what you get. "

"Price – The original estimate was reasonable, BUT – the contract called for progress payments that provide Ruxton with close to 90% of project cost when less than 30% of the project is complete; Angie’s list advertised $800 discount was immediately eliminated by contract wording; close reading of contract showed that home owner will pay for any overages on selection allowances, but will not receive credit for those selections that come in under the allowance; we discovered that items shown on Ruxton drawings but not included in the contract will be at owners cost plus all appliances are at owners cost; we had requested that barn doors be included in our project. We were told they were expensive to obtain and agreed to pay $2400 apiece for them. Later we discovered they were procured from Home Depot for $499 apiece and installed in about 4 hours plus several hours for staining. Our contract specified the installation and ducting for a gas fireplace with a $2800 fireplace allowance. We selected one of the lower cost gas fireplaces for $3200 and agreed to pay the additional $400. When the job was already 45 days late we were informed that we would also be responsible to pay for the ducting cost, $1000, and fireplace installation cost, $1500. After several discussions, Ruxton agreed to cover half of the $1500 installation cost. Quality – The design and completed work has been good, BUT – rework was a constant frustration; ceiling above bar area was installed too high and had to be lowered; proposed glass shelf area was built only 3 inches deep and was eliminated by owner to reduce rework; two other shelf areas by barn doors were built too high and had to be modified; three solid wood doors were ruined during the staining process and had to be replaced; part of engineered hardwood floor was loose and had to be removed and reinstalled; two other areas of the hardwood were gouged during appliance installation and had to be pulled up and repaired; custom book shelves were ordered 12 inches deep instead of contract specified 18 inches deep and had to be modified on site; the electrician installed the wrong switches which had to be replaced; electrical wiring was not installed correctly resulting in finished wallboard having to be removed and replaced; and a twenty amp electrical line for a planned microwave was pulled but blocked by shelf installation and is not available. The bathroom shower tile was installed leaving out the trim tile. The owners removed the tile before the glue set up. We gradually lost confidence in Ruxton’s ability to work without oversight and towards the end of the job canceled a vacation to be home monitoring the work. Despite the difficult construction process, we are generally pleased with the appearance of our new family room and bath. Responsiveness – Most of the above quality issues have been corrected by Ruxton. After many complaints by the homeowner, Ruxton made some efforts to improve the rate of progress on the job. Unfortunately their efforts were too little and too late to make any real schedule improvement. Punctuality - The contract specified that the project would be completed in two months. The project has extended to over four months, more than twice the estimated duration. In addition to the issues describe elsewhere which caused delays, the project was prolonged because it was only staffed an average of two and one half days a week. We were informed that Ruxton was unable to staff the project full time due to sickness and medical issues of their contractors, contractor doctor and dental appointments, higher priority projects, contractor truck problems, and contractor personal issues. Several times subcontractors were scheduled to meet with the Ruxton foreman at the jobsite at 8am. However, the Ruxton foreman was usually not punctual forcing the homeowner to describe the work to the subcontractor. Professionalism – Frank Zeberlein’s architectural design for our project was good. Communication with Frank Zeberlein to resolve the many issues that arose during the project was very difficult. The three main Ruxton contractors that performed most of the work on our project treated us and our home with respect; however they all quit three weeks before job completion, and had to be replaced by Ruxton. Project management, coordination, and communication during construction were dismal. Frank rarely came to the site to check on progress even though his office is only 5 minutes away. The Ruxton design coordinator never visited our home. We made all of selections within the first two weeks of the contract, but many items were ordered late or not ordered by Ruxton. This resulted in delays waiting for cabinets, granite, tile, bathroom lights, and gas fireplace. The job foreman was constantly being distracted by other jobs and seemed to be unable to plan more than a day or two ahead. Materials for the job were picked up on an almost daily basis, instead of planning ahead and improving efficiency by purchasing supplies needed for the next few weeks. Scheduling of subcontractors was often untimely. Communication with us was poor throughout the project. We were routinely given milestone completion dates that were missed. Several times we were told what work would be done the next few days only to have the workers pulled off the job for several days to work elsewhere."

"Removed 19' gutter on front left ; Removed rotted soffit and fascia on front (left side) Installed new 1/4" plywood soffit ; Installed new brown aluminum drip edge for new fascia Installed new 5" seamless aluminum gutter on front left; Painted all repairs to match existing. All work was completed satisfactorily."

"Mr. Timothy showed up with his team and got right to work. His is a family business, his father taught him, and you get that old-fashioned small private business treatment complete with affordable price. Special mention goes out to Steve who paid great attention to detail, getting everything just right, was extremely knowledgeable and generous in sharing what he knew (gave me step-by-step instructions on how to stain and paint the railings, a project I’m determined to do myself). We are so thrilled with both stairway and basement drywall and can't stop admiring them. Thank you so much, Mr. Timothy and crew! With confidence I highly recommend you and your team for all home repair and improvement!"

"Received a packet in the mail with the instructions and material to make a template. Follow the instructions, answered all of their questions and returned it to them. In a few weeks we received the pads. Fit perfectly and are a nice quality product."