Get matched with top water heater installers and replacers in Mascoutah, IL

"This was a complex retrofit tankless water heater installation and out of 30+ companies called and solicited for this project, Brett and Dunn's HVAC was the only company to 1) entertain performing the installation correctly (gas line sizing and calculations), 2) had prior experiencing working with tankless heaters, and 3) took the time to work with me on a long list of specifications. These are bulletproof systems if the installation is done correctly and Dunn/Brett took the time to ensure the install was on point and everything went smoothly. They also installed a softener and filtration system. Everything went well from bid to install and I highly recommend Brett and Dunn's - will use again as I could not be more pleased!"

"I purchased an electric tankless and pre-filter/softener directly from the manufacturer and started hunting for a plumber to install it. Now most all plumbers recommended against a tankless hot water heater, and Maplewood wasn't really any different in this regard. BUT, they listened to us, didn't treat us like idiots, and obliged us in our foolishness and they were really awesome. They did the job quickly and without a mess. Also, WE LOVE OUR NEW TANKLESS HOT WATER HEATER! I looked at our electric bill after 2 months (March-April) of using our Stiebel-Eltron E-tankless whole-house water heater unit, and the kW usage actually DECREASED from one year ago for those same two months. That’s right, there was no increase in our electric bill. As expected, our gas usage decreased. My wife was very worried because she often ended up talking to the plumber issuing the dire warnings and predictions about our silly misguided endeavor to get a tankless unit. Now, she couldn’t be happier. Tandem back-to-back showers all day long, if we wanted. Never ending hot water! Thank you Maplewood Plumbing for helping us!"

"My technician Keith was great. Friendly and super informative. Also too a quick look at the entire drainage system and gave my an idea of where problems will pop up the future without preventative measures (my home was built in the 50s and while the previous owners took really good care of the house nothing has been gutted and replaced yet)."

"The boiler was fairly new, but had never been serviced. The workman came on Saturday in response to an emergency call, and fixed the boiler as well as performed basic maintenance which badly needed to be done. He didn't bleed the radiators, so I will be contacting the company to make arrangements to have that techs do this as well. I would consider relying on Vitt's for routine maintenance of our heating system, as well as replacement of our water heater."

"Marcus the owner of the company got his crew out to the house and replace the water heater. I would recommend him highly!!!!!"

"We signed contract on 4/15/2013 and were told by salesman that jobs were approximately 4 to 6 weeks out.  The night we signed the contract, ask for a floor sample to be sent to me so I could pick out counter top and paint.  The salesman also said that this product would never mold or mildew, especially the joints, because their product was formulated for heavy moisture areas. (Later found out that is NOT true, from another customer.  Salesman also stated that we wouldn't probably hear anything for a couple of weeks, then we would get a phone call to set everything up.
By May 15, I had repeated tried to contact salesman, via phone and email as to why no one had contacted me to set up install and why flooring sample was not sent.  Salesman never returned any phone calls and then only via email did I receive any response.  Each time with an excuse as to why nothing was happening.  FINALLY received flooring sample (a index card size on June 3rd), followed by a phone call on June 5th, from someone at the Rebath office asking if they could come do the tear out on June 7th, with drywall repair on the 8th and install on the 10th and 11th.  I stated it was a little short notice and was told if I didn't take that date then it would possible be another 3 to 4 weeks out.  So wanting to get the bath done--since they had half of my money (3,600.00), I along with my husband agreed.
When I arrived home on the 7th, from work, which was around 2:30.  It was a fairly hot day---the front door to my home was standing open.  No one was going in or out and the tear out guy was in bathroom, with very little work done.  Because of the soffit work--we ask him to save the insulation so it could be placed back into attic, he did so.  Tear out man was in home till late in the evening--not something you want to happen due to most people have to work the next day.  He kept leaving front door open, all the while the air conditioner was running to keep up!  It was our understanding that all the old dry wall would be tore out, but that gentleman said that because it was not spelled out on contract that he couldn't do it and if we wanted him too, that would be a work change order, which would cost us more.  (ONCE AGAIN--was told something different from salesman, and this was not our first construction project!).  He also left a mess on the floor from the removal of the old tile--my husband had to get the shop vac out to get up the debrie!
The drywaller's arrived on the 8th--there was texture on the old drywall.  We asked installers if they were going to match the new drywall with the old by putting on texture, since all tear out was not done.  They said no, but could do it for a $100 more money.  We didn't agree to it because I refused to be nickeled and dimed!  They finished their work quickly, putting on the first coat of mud over taping and stated they would be back on Tuesday (Jun 11th) to sand and put second skim coat on joints.
Installer showed up on Monday, June 10th on time.  YEA!  He was friendly, respectfully of our house and very efficient!  However the tub that my husband and I ordered and thought we would receive--was the wrong size.  A new one was brought out at Rebath's expense.  (Later found out the salesman had wrote down the wrong size!)  The installer was there late into the night on Monday and cleaned up very well when his part was finished.
The drywaller's didn't arrive the next day.  I call Rebath by 4:00pm to find out what happened and they were surprised that they didn't show up and I was asked why I didn't call before 4:00 to see where they were!  How is that suppose to be on the customer.  After a couple of more phone calls between myself and the very nice lady that answers the phone at Rebath, it was arranged that they would come out later that week.
My husband also had to make repeated phone calls to have Rebath to come back out and finish the job.  Because they promise by them was to put your bathroom back and in better shape!.  By Friday of that week--Rebath sent a gentleman out to finish the job--put the door back onto the bathroom and cut it down to fit since the new floor made the toekick stick up too much and the door wouldn't shut.  They also needed to put the baseboards back onto the wall and connect the plumbing up at the sink. 
A two day turn around that is promised by Rebath in their advertisements, turned out to be a week long job--only to be finished and done right after much inspection and phone calls!!!!!!
After a total of 7,200.00 spent, I can only hope their product holds up like they promised!  Leary due to the fact that their promises haven't meant nothing yet!
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I had 3 to do's I needed done.  One was accomplished. 

On one, the workman stated the part I had wouldn't work, suggested I return the part for a similar part from a recommended supplier & then call provider back for another appt.

On the last to do, as I recall, he didn't have seals for the type of faucet that was leaking.  Workman suggested that we replace the faucet rather than have the seals replaced.  Again, recommended a supplier to obtain a new faucet & then we could call them back for another appt.

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It went excellent.  We have used Spenglers in the past for a complete Water Heater replacement, their office staff are spot on, their field techs are professional, personable and knowledgeable.  They arrived on time, I was notified by the office when they were on the way, they made their scheduled arrival, and the entire job took less than 4 hours.  The quality of materials is outstanding, the lines were all soldered in without any leaks, and the technician even took the time to show me how the new faucet could be tightened if leaks appear later on.  This job is now two months complete and I have no leaks, and I can (finally) wash the cars and water the front flower beds without hauling hose or buckets.  Awesome job for the Spengler's team!

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Over 25 Years Experience,Also work as a plumber for the government contractor, also served as a plumber instructor for Vatterott college,Home Advisor as a plumber, Handyman Connection as a plumber, family own business since 2009. BBB Accredited Business.

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."