Get matched with top water main install, replace or repairers in Mascoutah, IL

"When we explained to Nicky that we had to turn off the water to the entire house, she was able to get a plumber out to the house that afternoon. Our serviceman was Aaron. He was on time, courteous, knowlegeable and quick. He replaced the two turn off valves under the kitchen sink and also installed the new faucet and sprayer we had purchased. We were very pleased with his work and the attention to our emergency by the office staff. Our kitchen water supply was returned to normal very promptly. Aaron left the worksite clean and neat. Thank you to everyone who responded to our need."

"My technician Keith was great. Friendly and super informative. Also too a quick look at the entire drainage system and gave my an idea of where problems will pop up the future without preventative measures (my home was built in the 50s and while the previous owners took really good care of the house nothing has been gutted and replaced yet)."

"He was completely professional with high quality skills and knowledge. I was so impressed with his quick scheduling and promptness that I hired him to come back the following weekend to install a new toilet. I cannot tell you how impressive he is, and his prices are very reasonable!! A+++++"

"Marcus the owner of the company got his crew out to the house and replace the water heater. I would recommend him highly!!!!!"

"Everything went as smoothly as possible. Everyone was very professional and they cleaned up after themselves"

"Called American Appliance with problem in dishwasher - an on again / off again noise; dishwasher worked but intermittent noise. Randy was able to come the same day I called. Listened and diagnosed the problem right away. He quoted the price on the replacement part and made sure I wanted to do the repair. He had replacement part in his truck and was able to do the repair quickly that same day. Very considerate on making sure towels were in place to catch water. HIGHLY RECOMMEND!"

"I cannot thank the Tub Company enough for their work! We had rust around the overflow of our bathtub that leaked through and caused damage to our first floor ceiling. We were told by others that there was nothing that we could do except replace the tub and estimates were around $5000! Then, thankfully someone mentioned to look into getting the tub refinished instead. I called The Tub Company (Tubco, Inc) and the owner Lenny answered right away, was so pleasant to talk with and assured me that his crew could help us out. The next day, the serviceman Eli showed up, right on time, and was as pleasant as could be. After a few hours, the tub looks brand new, no sign of rust, and within a couple of days we will be able to use the tub again. I would not hesitate to recommend TheTub Company to anyone with a similar situation!
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"Email communication was hit-or-miss.  Sometimes I would get an immediate response, other times weeks went by and I didn't get a response until I prompted them for an update.  The installer was polite and professional but several of the trim pieces were damaged on installation and the fit and finish is not great.  It took over a month to get the damaged parts replaced and one of the replacement parts is also damaged in the same location as the first piece.  It's not noticeable enough that it's worth taking another day off work to have it replaced again, though.  The caulk lines are not very even, the drain is not centered in the floor of the shower, and the trim piece around the shower handle is off-center as well.  I will admit that I can be fussy about these sorts of things and these may not be issues for other people but it's bothersome enough to me that I wouldn't use Re-Bath again.
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Your satisfaction is very important to us, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today. \n

"There were both good things and bad things about replacing a shower with Signature. The design phase went very well. The designer was helpful in narrowing down ideas and providing feedback while still allowing me to make the final choice. It was for help with design that I initially chose to use Signature. I also knew I would pay a little more for that service. However, after all the initial choices were laid out, some things started to go wrong. First, during install, four holes were accidentally poked all the way through the wall into the connecting room. While the holes were repaired by spackling and sanding over, I was now faced with having to repaint at a minimum a whole wall and possibly an entire master bedroom since the previous home owner did not leave any matching paint. Also after installation was done, I found some unused grout had been dumped at the side of my house by the garage instead of being disposed of properly. The real problem happened several months after the install. The entire faucet apparatus became loose from the wall. I called Signature to report the problem and after a couple weeks they finally sent out the original installer to fix it. It was tightened for a while, but again came loose after a few months. I again reported the problem to Signature and my designer but this time they did not contact me to take care of the problem. I ended up having to pay money to have a regular plumber come and take a look at it. They quickly identified that part of the valve must have broken during installation and instead of having a proper fix when the wall was open, a cheap jerry-built solution was attempted to be used not only on the original install (possibly tried to glue with silicone) but on the first re-fix as well. The plumber even found a drywall anchor used as part of the incorrect fix attempt. Long story short is the design and materials are good, but beware that customer service after the sale is terrible and your might be responsible for paying more for someone else to come fix their mistakes. I understand things rarely go perfect, but if they had owned up to their mistakes and fixed them properly, I would have considered using them again, albeit with a different installer who does not take shortcuts."