Get matched with top central a/c service or repairers in Mashantucket, CT

"Mr. Aitken and his assistant were perfect gentlemen. They were very aware of Covid-19 practice, putting me at ease at the onset. Mr. Aitken appeared experienced and well-informed in his skill. He asked questions and valued my input. He took the time to qualify what needed to be done, making sure I clearly understood everything. He spoke plainly, and his troubleshooting style kept him efficient in his work. I was pleasantly surprised with the pricing compared to others. I like that he confirmed his work before leaving. As far as this customer is concerned, for friendly and quality service, call on Bill Aitken Heating LLC ."

"Jeremy, the owner of Parker Home Services quickly - within hours - returned our request for service. He showed up early for the quote appointment. There was no BS. His quote was thorough and accurate. Jeremy removed and replaced the central AC units in a day and a half. His attention to detail is superb. Once the job was done, he brought me over to make sure that the AC worked as intended. While checking vents we noticed that some were not supplying air. Jeremy went back up in the attic and located three supply ducts that had been removed (by previous workers) from their registers and he reinstalled them. He also found a separate supply duct that had a board laying across it, constricting air flow. All of this was above and beyond what the initial job called for and shows that Jeremy takes great pride in his workmanship and making sure his customer is satisfied. We will have them back. Thank you PHS!"

"very professional service and completed in a timely manner"

"Never received quote for the service. They contacted me ask for a picture of the old boiler which I sent but never was contacted by them again."

"Awesome service. They called and texted me to make an appointment for the next day. Showed up during said time. Problem solved what was wrong with our central air quickly. Told us about all of our options and informed us of services they provided but weren't pushy about it. I would recommend these guys and use them for any future needs!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Vista has come to our house, especially a particular gentleman. Really knowledgeable, very professional. They do several different things. I have had them out to do estimates on gutters. We have not hired them for anything. To give you an idea, when they've come out I was very happy to open the door and see it was the same guy that has come several times to do several things. I interview several people. Not only did he come, and it's a little confusing to me because it has to do with ventilation and insulation, and excuse my language but there is a whole freaking science to this thing, but the owner actually came out. Not only did they keep in communication by computer, the owner actually came out and reinforced the whole education and what needs to be done. I was really thrilled with that. I thought that was beyond the call of duty. I am sorry I was not able to go with them, but I would certainly say as far as customer service relationship, excellent. The information was excellent. Not bothered by the fact that he had to come out more than one time for the same kind of information. I've never had the opportunity to hire them. But I've never been disappointed. They will take the time, they will talk to you, they will educate you, and they will actually give you the best price they can possibly give you. I got educated so that when my  husband came home I could explain to him what is going on. I can't rate their work, but as far as their generosity of time and caring, it's off the charts. I don't know about price because this is a whole new area to me. They were amazing. I have to tell you I have had them out several times as I said, it's Vista Home Improvements so they do several things, but I feel kind of bad that I am yet to hire them. I am trying to think exactly where Vista is out of, but for the owner to com about to your house. We're talking about a wrap around attic. We are talking about getting on your hands and knees and crawling around."

"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"

"I could not be more pleased with this company or this service. I found them here on AL and with a rebate, it was a great deal. When I called, the woman who answered was extremely polite and helpful and took the time to go over the entire audit process with me (she wasn't rushed as some receptionists are). They sent an email to confirm the date and time.
When the team arrived, they were on time and each of them introduced themselves by name to me before coming into my house. They were all very polite and courteous. The leader (I can't remember his name) gave me an overview of the process and explained things as they went. Basically, they simulate high winds around the house and then monitor for where leaks are. My house is relatively new and has no basement, so it was already pretty efficient, but there were some major leaks by the front door and attic door, which they sealed on the spot. They also showed me that I could hold my hand over any electrical socket, even ones on interior walls, and feel the "wind"--which means air was leaking out those! So I plugged them all with those little socket protectors. The guys also took me into the attic and showed me some leaks, and fixed them--and fixed the attic door by adding a little latch to help it stay closed. All in all, they reduced the amount of air getting into my house by 500 (I forget the units). It was clear they didn't just make up this number--they showed me the number after the first test and then after the second test (when they had treated the problem areas).
I also got a few free CFLs and LEDs, and bought 3 more LEDs since they were at a great price. They left some rebates with me, although all my appliances are new so I didn't need anything. 
When they left, they each said goodbye and were very professional until the end. They were respectful in my home and asked before opening any closets or doors, etc. I felt very safe with them here, which is not always the case when people are in your home working. I think the price is a fantastic one, especially with the AL rebate that was on when I scheduled. I feel I got my money's worth. My husband and I had tried to plug some leaks ourselves, but we didn't really know what we were doing and we had no way to measure if we were really helping anything. This audit gave me hard numbers to look at and I was impressed that they did the fixes on-site (included in the price--for instance, they plugged a whole around my front door frame by installing a clear plastic barrier). It was a great deal and a great experience. Highly recommend!
Bonus--when we resell this house in a few years, I will definitely list that we got a professional energy audit performed on it and that it's very efficient. Definitely a selling point!
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"Trade masters was called out to provide the repair service. Phillip was the service provider. He is always professional and on time providing quality service."