Get matched with top water heater repair or service pros in Mckenna, WA

"They came out quickly to give me a estimate for replacing my 10 year old Rinnai heater. They actually told me NOT to get the additional optional recirculating feature that another company was recommending, due to cost and reliability issues. When Washington Water Heater’s bid came in it was about 40% less than the other guy for the same work and same water heater (minus the recirculating feature)- $5200 vs $9100. They didn’t require any money up front (other guy wanted 50%) and were able to schedule the work for only a few days out (other guy said it could be weeks or months). The showed up on time, did excellent work and even charged me slightly LESS than the original bid because they ended up not needing to install a pump for the condenser."

"They came out as scheduled, had new water heater on the truck. Removal of old device followed by flawless and quick installation of new water heater. Definitely recommend Joseph and his apprentice!"

"Very happy with the new HVAC system installed by Black Hills. The installation team were quiet, efficient, and very professional. The new system works great and we are very pleased with it. Highly recommend this company for any HVAC installation or repair."

"Raymond and his crew did an excellent job repiping our home all the way to the street! This involved pipes to 1 and 3/4 baths, a kitchen, two outdoor faucets, and a hot water heater. We felt take care of every step of the way and everyone was very knowledgeable, respectful, communicative, and friendly. Our house is older and they made all the super tight spaces and the surprising things done in previous jobs by other people look easy to handle and fix. They kept to their estimated timeline and budget! They also minimized the number of drywall holes that needed to be made to gain access to the fixtures and hook-ups. The upstairs bathroom shower tile was kept in tact by finding ways to get through to the lines from the other side of the wall through a tiny hole made in the back of the towel closet. Same for the upstairs bathroom sink and toilet. Raymond and crew found a way to do one bathroom at a time while keeping the water on at night so we were able to stay in our home while they worked throughout the day. This was much appreciated! Their attention to details and communication were top notch. Everything from putting the grass back on top of the trench that was dug from the street to our house to adding a cap on one of our outdoor faucets. Bringing us up to code in all areas including drilling through our concrete foundation further down than before and adding a new hot water pressure release valve. No more orange water! Actual hot water pressure in each sink and shower! Whole new main stack! No leaks! No more slow drains! Incredibly impressed! Highly recommended!"

"Drake was superior in communication, efficiency and customer service. He explained all that needed to be completed with replacement of my water heater with ease and understanding. Will definitely call for all plumbing needs as they arise."

"The serviceman came to the house within 2 hours of our call unplugged our drain and was gone by noon. He was professional, cordial, and knowledgeable. We would use the company again should the need arise."

Founded in July 2025, Right Direction Plumbing was built on the belief that plumbing should be done the right way — with honesty, precision, and respect for our customers’ homes and businesses. With years of hands-on experience, we bring proven solutions for everything from emergency repairs to large-scale projects.\n\nWe proudly serve Seattle, the Puget Sound, and surrounding communities with fully licensed, bonded, and insured services. Our reputation has been built on fast response times, clean workmanship, and clear communication every step of the way.\n\nWhether you need a water heater replacement, a trenchless sewer solution, or routine maintenance, our team is ready to deliver reliable results backed by a customer-first approach.

"Work was done quickly and professionally. Were very careful to collect and/or cleanup any water drips. Had to cut wall board in laundry room to repair hose bib. Removed as small a piece as possible and replaced when finished."

"I found out my water heater was leaking the night before. I noticed water coming from my laundry room had made a puddle of water into the adjacent office space. I decided to wait till next morning because I knew emergency calls can be very expensive. Next morning I started calling around for someone to come out and look at it but was finding it very difficult to find someone to come out same day. I called 3 or 4 different places and they were all not available or Did not call me back. The only company that responded to me within the hour was JM Plumbing. They were also the only company that were willing to come out same day and gave me an awesome price that beat all competitors by far. The owner agreed to come out to do the work at end of day after his last job, he arrived on time with an assistant. Was very professional, friendly, fast and did an excellent job. Total time installing was about about an hour to hour and a half. He went to buy a new water heater and new hose to replace my old one, gave me all receipts and warranty paperwork . I am very satisfied with the work he did, the heater is working beautifully and I am very pleased with the job done by JM Plumbing. I highly recommend them over anyone in olympia, they do an awesome job for an awesome price!"

"We had received a quote from a different big name company for $2000 MORE than what Hot Water Heater Company quoted. Hot Water Heater Company sent their technician, Matt. He came out, gave us a price, went and got the equipment, and installed it - all within less than 4 hours. Great price, great service...and we have hot water!!"