Get matched with top water main install, replace or repairers in Mercer Island, WA

"There was minor scheduling mishap where the scheduler put the wrong date on their calendar, but when I called to ask where the plumber was, they immediately worked to get a plumber to my house within 20 minutes. Ammon arrived and was very friendly and competent. I pointed him to the area where I had seen water and he jumped in to locate the source. After a bit of inspection he identified a leaky valve on my sink. He extended the copper water pipes and replaced the leaky valve after explaining to both my wife and I what the issue was and what he was doing. After he resolved the problem, he gave us his direct number and told us to call him if we saw any more water. After a competitor had been out twice to try and repair the issue, it was refreshing to see Ammon so invested in finding and fixing my issue as well as making sure I was happy with his work. I would definitely hire Drain Pro again and I would certainly request Ammon."

"I was contacted by Northwest Hydrojetting, LLC immediately after my request for a water heater replacement on Angie's list. They supplied a base quote and said they could complete by next day. The quote was reasonable and after I checked a few other responses, I checked back and they said they could actually get out the same day. They were quick, responsive, polite and very professional. As a recently retired Facilities Superintendent I would recommend this company to my business colleagues as well as private home owners."

"1st response reached out with an e-mail and asked for specific information as well as pictures so they could come prepared. They were sent pictures and told that the current water heater needing replacement was a 48 gallon 52" water heater so we needed to go with a shorter, 50" model. When the installer arrived he had the tall skinny model. Despite sending them pictures and specifics it doesn't appear the installer was able to review that information because he arrived with a tall, skinny model which didn't fit. He provided information which did not completely match what the owner described but we quickly came to a price for the model we currently have and they rescheduled and did a great job with the install. All new lines, expansion tank, connectors, etc."

"My 20+ yr old water heater failed, sending a stream of water thru my garage. After turning the gas off and draining the tank, I called Seatown based on a referral from Puget Sound Energy and their solid reviews here on Angi. Scheduled the appointment over the phone. Communication was smooth & easy. Received a text 2 hrs before arrival and then 30 minutes out. It included a photo & short bio of the plumber which I thought was a nice touch, both for safety reasons & ‘cause it’s nice to treat people like they’re not anonymous drones. Chris & apprentice Jeffrey arrived promptly. Gave me clear info on options & prices, I approved the bid and they set to work installing a new 50 gal, natural gas powered Bradford White tank storage water heater. I opted for the model with the 10 yr warranty rather than the 6. They were efficient, thorough and personable. Went above & beyond, re-routing a water line and repairing a janky exhaust vent that they thought the city inspector might not like. They even shop vaced the cobwebs from the space before installing the new tank, bless ‘em. Chris explained maintenance requirements, how to read the control panel & use emergency shut offs. Seatown takes care of city permits (my city requires one) which I appreciated. Work was begun around 11 & I had hot water by 3:30. Payment was due upon completion and I got a senior discount. Price was competitive with other companies’. They hauled away the old tank and all packing materials and left a very clean worksite. All in all, a good product, well delivered."

"Miguel is my new plumber from now on- he was very patient in explaining what I needed to know about the job on hand. He was very polite and made sure I was comfortable with the choice I made. He also gave me proposals for a future project (possibly changing my water heater because itâ s 11 years old now , no issues-not leaking but I want to be proactive and to increase the property value as well). I will gladly recommend him to anybody who needs a new plumber. Heâ s just down right AWESOME!"

"They fixed the problem of an exterior faucet that couldn't be turned off. They stopped the running water and replaced the faucet ASAP. I am pleased with the results."

"Anthony and Jason were great. Their concern with getting our water main problem repaired so we would have clean water ASAP was reassuring."

"Repaired leaking main water line from water meter. Representatives evaluated, scheduled and completed the repair in about half a day."

"Derek was very knowledgeable, respectful, and pleasant. He quoted us prices to install a new faucet and/or to repair the faucet."

Benjamin Franklin of Redmond, while part of this trusted network, is locally owned and operated. Our plumbers are licensed, background checked, and drug tested. With our industry-leading guarantees and our unwavering commitment to integrity, Benjamin Franklin customers have what most homeowners only dream about: Peace of mind about their plumbing.\n\nYou can learn more about our guarantees here: https://www.benjaminfranklinplumbing.com/about-us/our-guarantees/