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"Kitchen was installed quickly."

"Ethan was on time, reasonably priced, extremely professional, and worked harder than anyone I’ve known. I would certainly recommend him and his company to anyone! Thanks Ethan!"

"System Pavers are suing us. They're using the justice system to harass & extort us into paying for work that was never performed, & never agreed to. We hired SP in 2023 to install pavers at our home. From the beginning, the paperwork and process were confusing, inaccurate, and misleading: The pro forma contract omitted key details, such as pricing of specific materials or precise scope of work. The amendment SP sent later incorrectly listed our patio as the area to be paved, even though we only wanted our driveway & walkway. The amendment also increased the price, but failed to include accurate quantities, drawings, or clear scope. SP never worked on the patio - and promised they would reduce the contract price to reflect the actual work performed. Despite our repeated requests, they refused to provide a final invoice with correct pricing. Instead of working with us in good faith, they abruptly filed a lawsuit. We believe this constitutes Deceptive & Unfair Business Practices!"

"They were professional and finished the job in five hours. Not only did they blow out my yard, but they actually left the property in better condition than they found it. On top of that, they completely removed and disposed of the poly-pipe system. They truly went above and beyond!"

"Excellent job. High quality. Professional workmanship. Very efficient"

"Elegant Bath and Remodel did such a great job on both the master and guest bathrooms of our family's condo. The whole process was smooth, and the team was super easy to work with—responsive, professional, and really detail-oriented. This was particularly important as the condo is in AZ and most of us are in CA and float in and out. The master bath feels like a spa now, and even the guest bath got a major upgrade. We’re so happy with how everything turned out. Definitely recommend if you're looking to update your space!"

"Turnkey did an amazing job on our kitchen cabinets. We chose to completely restore them rather than spending big $$ on all new cabinets. Totally changed the look of the kitchen for a fraction of the cost. Its very hard to find a reliable contractor that has a real passion for what they do, but Turnkey was very professional, on time, & cared about our home as if it was their own. Highly recommend!"

"We contracted Outdoor X-Scapes for a new pool build, plus landscaping in the back and front yards of our home. Our designer created a beautiful design for us and within our budget. We were so excited to start our dream backyard. After we made our initial deposits, things seems to start quickly. Within a few weeks the construction on our pool began. In the end of October the excavation was completed and the rebar and installation of the plumbing and electrical began. Little did we know, we didn't fully pass our 1st inspection because the conduit for the wiring was not to code with the cities requirements. We were not home at the time of the inspection and were not aware of this. The company apparently missed it as well. The shotcrete was installed around Thanksgiving. Our designer called us shortly after and advises us that he "forgot" to write the pool cooping in the contract! He tells me that we have to do a change order and not to worry, because while we have to pay for it, he is going to pay us back from his commission. Yes this man promised to give us our money back basically out of his paycheck. Okay, I say, everyone makes mistakes and I don't get angry or upset with him. I agree to the change order. After the shotcrete, our pool tile was installed. Unfortunately we were not home the day it was installed and when we got home we were surprised to see that it was not what we had picked out. Why? Our designer had told us to pick "any 6x6 tile" from the National Pool Tile website. So we did. We provided him the information and thought that's what were getting. Nope! Apparently the tile we chose was an upgraded tile. Instead of contacting us and letting us know and offer us the option to choose something else or pay for the upgrade, he thought he would pick something close for us. We chose a teal and sand colored tile, because we wanted a more beach or tropical feel... We got ROYAL BLUE. Not only did he pick it for us, he lied to us about it, until we confronted him face to face and he finally admitted he was afraid to call us! So now we have this royal blue tile that we don't really like but he says to make up for this mistake, he's going to give us an upgraded pool interior at no additional cost to us. We agree. Next they showed up to install our landscaping with a two hour notice! I was already at work, and could not return home. I was surprised because when we signed our contract, he advised us that we would be able to go to the local nursery and pick out our plants and tree before the landscaping install. That NEVER happened. As a matter of fact, he chose our landscaping for us too! What a thoughtful guy! No, incredibly rude and unthoughtful. We have an HOA and only a selective few plants are permitted in the front. He picked a cactus for us, and we have a small child. So clearly this guy has not listened or learned anything about our family after his many trips to our home. I thought, well at least he did listen when I said no palm trees, but we were still shocked that he never consulted us on our plants. I decided be nice and not rip him to shreds over it. So now it's time for final inspection on the pool and guess what, when the inspector returned - we failed. We failed for several reasons. Part was due to things we didn't do and part was because of the electrical wiring conduit not being up to code. As a homeowner we failed because we were not advised by our builder what was and wasn't allowed per the city code. Although if you ask our designer, he gave us a packet with information. He did not. He actually has never given us anything, no packet about safety and city code, no owners manuals... NOT A **** THING. So we find out that because we don't have a pool fence, we need door alarms and we can not have a pet door as it is considered direct access to the pool. So our designer tells us to go down to the Home Depot and get door alarms. Simple enough, right? So we thought. We were lucky enough to still have our original back door (not sliding glass) from when the house was built, so we put it back on and that solved the pet door problem. So we tell our designer that we have addressed all of the homeowner issues. He says they have fixed the conduit issue. We call for another inspection. WE FAIL AGAIN. The Home Depot door alarms are not up to city code either! And surprise the conduit is not up to code still. It is supposed to be 12 - 18 inches deep... it was 1. 1 freaking inch deep. So we remove the door alarms, and head over to the local pool supply shop and buy their door alarms at 3 times the price we paid at Home Depot. Our builder called the inspector to determine exactly what the "issue" is. He advises that the spot behind our pool step is the problem and the conduit should be 12 - 18 inches deep but can be 6 inches if they cover it with 2 inches of concrete. Our designer texts me and says they are just going to cover it with concrete and pavers. I immediately say no! I am not okay with that. I then called the city inspector myself and got the details on city code from him directly. The following day I call the office and speak to the Operations Manager and unload on her about all of the issues I have told you about above. She has no clue any of the tile fiasco, the upgrade promise, the landscaping or any of our frustrations have occurred. She tells me that she is going to have the owner call me directly. He does. He was very surprised himself to find out his designer made all of my choices for me. He too seemed really upset and assured me that we would be in code and that he would honor all of the promises our designer had made to us. The following week, no one shows up to work on the pool. I call the next week and they advise that the electrician said he had fixed the conduit. I say that's weird because it doesn't look like anyone has been here. They call for another inspection. This time the original spot has been corrected, but just a few feet to the left, he finds that again the conduit is only an inch deep. So again we fail for this reason. So I call the owner directly to deliver the news. He again is very apologetic and says he's going to get it taken care of. This goes on for a few weeks to the point where the owner and I are texting and talking regularly and are on a first name basis. The sub contractor that was used would lie to him and say he had corrected when he had never been to our house. I am now working from home daily, so I know when someone comes and goes and he never came on several promised times. Finally one of the superintendents comes to the house and digs the trench for the **** sub contractor!! He digs out more than 12 inches so that the **** sub can do his **** job the right way! He finally shows up after the owner making several calls and gets the conduit down. It only took us 5, yes 5 freaking times to pass inspection. So finally everyone is happy that we can move forward and finish this job... by the way it's now February. The interior upgrade we were promised was installed and they filled our pool. Another sub comes and acid washes the pool and dumps soda ash in it... and no one has been back since. I have been researching a proper startup and I don't think that was done. I have no clue how to program my pool pump, because well I don't have a user manual. The entire experience with this company was awful. While I do appreciate the owner personally addressing all of my issues and concerns, it never should have had to go that far. The designer is a bold faced liar and I am sorry to say that while he did give us a beautiful design, I can never in good conscience recommend this company to anyone and shocker, he never paid us back for the cooping like he promised. What a piece of work this guy is. Long miserable story short, DO NOT HIRE THIS COMPANY. They have terrible communication with you. They do not tell you in advance of when they will at your home working. On each occasion the designer either didn’t tell me that we’d have people at our home or would text me an hour before hand. That’s not good customer service at all. I really feel like we were not provided you with knowledge to care fo"

"These two brothers, Jim and Joe Griffin, and their crew were always professional, their work was thorough and meticulous, they were pleasant to work with, and sensitive to the remodeling process and all of the associated issues and pressures. As with any extensive remodeling project there were unexpected / unforeseen issues. All of these issues were examined, explained, and options provided and were covered by our contingency funds. There were also several recommendations for improvements that were explored, accepted, and the budget was modified accordingly. We highly recommend New England Upgrades for their integrity, attention to detail, and ability to work with us to bring our vision and design into reality. The New England team was a pleasure to work with and we consider them friends. We will be using them again for future smaller projects and have already referred them to multiple friends. We appreciate all of their help, positive attitude, and hard work! Kay and Michael"