Get matched with top central a/c installers in Miamitown, OH

"Logan quickly scheduled and replaced a faulty gas furnace. The installers were very organized and professional."

"We have used them for years and they always deliver great service and fair pricing. Our furnace and A/C install was fast, complete, and they explained everything thoroughly. They were a couple thousand under the competition. Easy to work with. Quick response always. Even the cleanup was above and beyond. Will continue to use their services and recommend them."

"replace entire HVAC. system. they were great guys to work with. They didn't even mind that they spend most of the day in the crawl space in order to replace the furnace!"

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

HVAC expert proudly serving the Cincinnati area

"Jeff is great! We have worked with him for that past two years on our AC unit. Last month we had him install a new furnace and AC unit. Great price and service."

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Hi Tech gave an estimate over the phone and explained what would be included as part of cleaning furnace duct work.  Included in the price was to also clean the dryer vent while they were here.  They cut a hole in the bottom of the furnace, hooked up a large machine and began the duct cleaning.  They went around to each vent and cleaned them.  They also deodorized the vents. They put a cover over the hole in the furnace once they completed the work.

 It took quite awhile and so I spent the time working on the computer while they were here.  It went well and it was obvious that a cleaning was needed due to the amount of dirt extracted.  I noticed an improvement in the smell of the air and generally less dust but there wasn't as much change in the amount of dust in the house as I had hoped there would be. 

All in all I was content with the job even though the cost seemed rather high.  A former employee of theirs referred me to them and so I felt I could trust them. 

However, 3 months later when my dryer needed service, the technician told me that my dryer vent was clogged and not enough air was getting sucked out the dryer vent because it had not been cleaned in a long time.  He explained that the vent goes up into the attic and then to the outside.   I called Hi Tech because I didn't remember seeing the Hi Tech technicians go into the attic to clean the dryer vent when they were here as promised but at the time, I didn't think to ask them about it until after they had already left.  Hi Tech said that dryer vent cleaning was not written on my invoice and, therefore, they have no record of promising to clean the vent and so they did not clean it.  They refused to come back and clean the vent unless I paid an additional $140 which was about $20 more than their competitors charge.  I didn't think that was fair so I went with the competitor on the dryer vent cleaning. 

Maybe I should have stood by and watched more closely everything their technicians did.  Maybe I should have double checked the receipt they gave me.  Maybe I should have remembered to ask about the dryer vent cleaning before they left.  Lesson learned but the fact is, we had a verbal agreement over the phone of what would be included and it wasn't done.  I think they should have honored that verbal agreement or at least given me a discount on coming back out to clean the dryer vent.  Since they didn't, I probably won't use them in the future. 

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"I had an issue with my computer where it was opening lots of pop ups, ad bars, and windows with ads for games. I had tried several different programs to try to remove it with no luck. I finally decided to call North Alabama Technical Service to see if I he could help. I was expecting to set up a time for him to look at it but he connected to my computer immediately and within an hour had it fixed and running perfect again. Great service at a great price and I didn't even have to disconnect it and carry it somewhere! Would call again if I have another issue I can't resolve myself."

"Sam had a very competitive bid for replacing my air conditioner.  He was very responsive to all my questions, and did a great job on installing my new A/C.  I am thrilled with my new unit, and I wish I hadn't waited so long to buy a new one.  Sam is a very nice man and was a pleasure to deal with.  I would definitely recommend him.
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"He went right to the outside meter bracket and closely examined it. he had no hesitation in reaching his decision. There was no cost because there was not the normal service involved."