Get matched with top central a/c installers in Miamitown, OH

"Sam Childress showed up at the time we agreed upon. He is completely polite, professional, courteous, friendly, and he knows his business! Every time he went outside to his truck, he put on a fresh pair of 'booties' over his shoes to, as he put it, maintain professionalism! (It was sunny and dry today, too!) He examined the entire furnace hook-up, also the water heater (they are right next to each other). Turns out the furnace was installed without the correct parts, and the trap that needs to be cleaned as part of the maintenance is glued on, so it can't be cleaned! He's getting the correct parts and fixing that for me later this week. The parts are not part of the tune-up charge. He cleaned up everything, didn't really make any kind of a mess. He pointed out that the water heater is leaking, explained that where the leaking water touches the unit it's causing rust. He also cleaned off the water heater as we spoke.
Sam made me feel very confident that he knew what he was doing, and that he was interested in giving me great service for a great price. I appreciated his explanation of what he was doing, why the furnace was hooked up wrong and needed different parts, and his information on water heaters. I have found my go-to company for HVAC! I'm very happy with Sam and his work, and I highly recommend him to everyone getting ready for winter, and beyond!
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"Logan quickly scheduled and replaced a faulty gas furnace. The installers were very organized and professional."

"We have used them for years and they always deliver great service and fair pricing. Our furnace and A/C install was fast, complete, and they explained everything thoroughly. They were a couple thousand under the competition. Easy to work with. Quick response always. Even the cleanup was above and beyond. Will continue to use their services and recommend them."

"Did what they said when they said they would. Cleaned up after job was done and respectful of tenant's space."

"Dave was very professional. He took the time to explain current condition of my heating and air unit and the options available to keep my system in top running order. Highly recommend."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"Jeff and his associates did a great job installing our Heat Pump/AC unit. Had to replace some of the old components. Which was a trip to the store. But only charged me for the new components no added labor. Which took about 1 hour to install. Also installed a new wifi thermostat. I would highly recommend West Chester H/AC."

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Hi Tech gave an estimate over the phone and explained what would be included as part of cleaning furnace duct work.  Included in the price was to also clean the dryer vent while they were here.  They cut a hole in the bottom of the furnace, hooked up a large machine and began the duct cleaning.  They went around to each vent and cleaned them.  They also deodorized the vents. They put a cover over the hole in the furnace once they completed the work.

 It took quite awhile and so I spent the time working on the computer while they were here.  It went well and it was obvious that a cleaning was needed due to the amount of dirt extracted.  I noticed an improvement in the smell of the air and generally less dust but there wasn't as much change in the amount of dust in the house as I had hoped there would be. 

All in all I was content with the job even though the cost seemed rather high.  A former employee of theirs referred me to them and so I felt I could trust them. 

However, 3 months later when my dryer needed service, the technician told me that my dryer vent was clogged and not enough air was getting sucked out the dryer vent because it had not been cleaned in a long time.  He explained that the vent goes up into the attic and then to the outside.   I called Hi Tech because I didn't remember seeing the Hi Tech technicians go into the attic to clean the dryer vent when they were here as promised but at the time, I didn't think to ask them about it until after they had already left.  Hi Tech said that dryer vent cleaning was not written on my invoice and, therefore, they have no record of promising to clean the vent and so they did not clean it.  They refused to come back and clean the vent unless I paid an additional $140 which was about $20 more than their competitors charge.  I didn't think that was fair so I went with the competitor on the dryer vent cleaning. 

Maybe I should have stood by and watched more closely everything their technicians did.  Maybe I should have double checked the receipt they gave me.  Maybe I should have remembered to ask about the dryer vent cleaning before they left.  Lesson learned but the fact is, we had a verbal agreement over the phone of what would be included and it wasn't done.  I think they should have honored that verbal agreement or at least given me a discount on coming back out to clean the dryer vent.  Since they didn't, I probably won't use them in the future. 

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"Jim was very helpful and personable to work with.  I had recently moved to the Huntsville area and was unable to connect my wireless printer.   There were also some things going on with my laptop that made me suspect a virus had somehow gotten on to it, it was running more slowly than usual, and I wasn't happy with the Win7 configuration I had done when I bought the computer.  Jim came in and assessed the problems and we agreed on a time for him to take the laptop and reinstall the OS.  He was able to get the wireless connection to work as well.  He took the computer on a Friday evening and returned it Sunday evening in prime condition. 
A few weeks later I  got an error message while reinstalling my accounting software so I called Jim.  He talked me through the problem over the phone and I was able to get the program installed so I could use the program.
Jim is great to work with, his pricing is very fair, he is prompt and reliable.  I will definitely use his services again.
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"He went right to the outside meter bracket and closely examined it. he had no hesitation in reaching his decision. There was no cost because there was not the normal service involved."