Get matched with top walk in tub installers and replacers in Middle River, MD

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"Outstanding workmanship and professionalism! Joe and his crew were meticulous in the work they did and in keeping the area neat and organized. I was always kept up to date on progress and always informed on what to expect with scheduled deliveries. Joe and his crew were always on time and the attention to detail was just excellent. Highly recommend!!!"

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Rich and Mike did an amazing job going over the multiple options they thought would be best for our family. We’re extremely happy with the windows and doors. Every step of the process was seamless and I never felt like I was being sold. No scripted sales pitches or 50% of deals and discounts. Just one honest quote that was inline with the other companies best deals. Would highly recommend them to anyone."

"Very well. Workers cleaned up area and worked neatly. Very satisfied with quality of work and would use again!"

"He did a good job, requires some innovations. They managed to get thru it and fixed some time. They are very very good."

"AES Builder & Home Improvements Inc. was absolutely amazing to work with from start to finish! They remodeled our original kitchen, and the results are beyond beautiful. From our very first meeting to the day we spent picking out custom design materials, the entire process was organized, collaborative, and enjoyable. Their coordination and communication throughout the renovation were top-notch! Every contractor who came into our home was professional, respectful, and genuinely cared about their work. They answered all of our questions and kept us informed every step of the way, even when there were small delays. The quality of the craftsmanship truly shows, and our new custom kitchen makes me smile every single time I walk in to cook. We couldn?t be happier with how everything turned out. If you?re considering a remodel, I can?t recommend AES Builder & Home Improvements enough! Thank you to Stephen, Shawna and the entire AES team!"

"Very professional. Got in (used tarps where needed). Did a fantastic job and got out in 1 day (cleaned up and removed old materials). Followed up with us to make sure that everything was to our satisfaction. Will use this company again!"

"Carlos and his crew do great work. They are clean and efficient. I have used them a few times and would use them again."

"Walter and his team transformed my 2005 Kitchen and Baths to beautifully updated spaces. Working with Walter was easy, he has great ideas and his follow thru is unmatched. Will definitely reach out again for future projects. "