Get matched with top pipe repairers in Monroe, WA

"Aces Four installed a sewer cleanout and hydrojetted my sewer line to clean what was diagnosed as "soft blockage". They did this for half the cost of another bid, and also ran a sewer scope. I was very pleased with this work. However, the sewer scope revealed another issue further down the line causing slow draining. Because of water in the line they were not able to make a definitive diagnosis, and the blockage was too far to reach with a snake. Still, they recommended digging out the line at about $8,000. Later I found another plumber willing to attach two snakes together to clear that blockage. After that was cleared, sewer scope revealed cracks/holes that can be sealed without digging out the line for under $4,000. On one hand I really appreciate the job they did for me, and I can understand that they could not make a proper diagnosis with the water in the line. But they did not offer alternative solutions, so I had to call someone else to figure out the issue. Still, I would call them in the future, and in fact just recently did that."

"We had two hot water tanks, one was leaking at 3:30pm on a Friday. We called Alpine and they were at our house in under an hour! They drained the leaking tank and re-routed the pipes so we could continue to use the one tank. Later that week they came back and replace the other 15 year old tank with 1 high efficiency and a circulator pump. Rick and crew were awesome! We will use them again for any plumbing needs."

"I want cut out and replace up to 1 feet of copper pipe. 5 minus and I lost more than $500. On Yelp, I can hire have many contractor from $200 to $300 but my friend tell me try on angieslist. I can not give quality after 1 week but the price is so expensive."

"It looks very nice and I'm very happy with it. They were very nice. They came out and give a thorough bid and explained everything to me. They are not pushy and waited to hear from me before doing anything. They are very prompt and courteous."

"Hagee Plumbing technician Caleb arrived on time, super friendly, and went straight to work. He was able to repair my garbage disposal and save me a couple hundred dollars in the process. I highly recommend Caleb and will definitely ask for him directly if I ever need any plumbing work done."

"Oscar and his team did an incredible job helping us fix and replace our drywall in our basement, clean up the roofs of our house and detached garage, replace exterior siding that was damaged, and also clean and repair our windows. It was a seamless experience from beginning to end. Oscar was proactive and communicative about the work that was being performed (as well as the work timeline), we knew our home was in great hands. He also has excellent attention to detail, and we are so impressed with the quality of the work on our home. The project was completed efficiently, and as I previously noted, the end results are amazing! I would definitely hire Oscar and his team again for our future renovation projects."

"I sought multiple bids for the project and gave Ethos a shot because of Angie's List reviews.  Bill came to do the assessment and bid.  I did not have to wait very long for an appointment date.  He was on time and was by far the most knowledgeable of the bidders and provided the most in-depth comments, ideas, and options.  (For example, I assumed we'd have to replace both the front door and the front storm door.  He thought they might be able to do some adjustments and get the front door working correctly.  (The storm door was definitely a deteriorating mess...)  He could have immediately sold me a front door without offering to try fixing it first. 
     I'd done some homework and learned things like you need to make sure the bid gets written up with the exact manufacturer name/model numbers so you get what you thought you were paying for.  Bill's bid already had all the features of a proper bid.  The biggest cost is the doors/related hardware, by the way.  We were able to use all our hardware again which saved quite a bit of money plus we didn't have to re-key.   I felt comfortable with the labor costs and confident in the company's skill so we made a partial payment.  It takes a few weeks (sometimes more) for the doors to actually arrive after being ordered (and a bit longer if you want them to be pre-painted a particular color.)  We were able to schedule door installations within a week or so after they arrived at Ethos.
     I feel bad for Ethos because the extent of crumbling/rotting cedar siding and door sills may have been a lot more than even they anticipated.  Nonetheless, they stuck with the bid.  The installation processes went smoothly from my perspective.  The first day they finished the shop door install as well as a door and a storm door leading to the deck.  The installer called me over to point out issues, ask for my preferences, etc.  Housekeeping was good.  He was pleasant and professional.  They needed to return to do the storm door on the front of house and try to get the front door working without replacing it.  (Note: we have less daylight in the winter.)
    Unfortunately, the front door problems didn't respond properly to repair efforts even after a couple of hours of working at it.  They gave it a really good try.  We needed to order a new one after all.  Also, there was a lot more rot affecting the areas to which we needed to attach and caulk things.  We interrupted the project to order the new front door.  The project resumed 4-6 weeks later.  
      I lack the language to describe everything done, but I can tell great attention to detail was paid to make sure everything was done correctly.  For example, despite having had our prior good quality doors "professionally" installed, you could see daylight on some of the sides from the get go.   I thought it wasn't possible to get tight on the sides, only the bottom of the door if you used weather stripping.  From the get go the front door would stick on the side that had the handle, sometimes you'd have to actually pull up on the knob to lift the door a bit and be able to get it open.  The door installed by Ethos fits perfectly..... 
     One of the days Danielle, the office manager, came on-site because she was curious and the company owner wanted her to be able to see what it really takes to get the job done out in the field.  She has always been pleasant and responsive (by email and phone) so it was nice to meet her.  I also thought it was great for the owner to care enough about the customers and his staff to invest in hands on education.  
     We love all 5 new doors and how smoothly they operate.  Ethos has been very easy to deal with, responsive, flexible, never cut corners, and I ended up confident that they are successful because they put the best interests of the customer ahead of looking at profit margins.     
    We have some windows we will want replace in the next year or two and Ethos will get the work, no question about it.  Also, I've since learned they do general construction work.  I just scheduled an appointment for them to take a look at a kitchen/bath remodel we are ready to undertake.  I'll keep y'all posted on how that goes.
"

"they undersized the unit i needed and we now run out of hot water."

"During periodic heavy rains we sprung a leak in our basement wall. I called Perma-Dry because both Angie's List and a plumber recommended the company, and I do not know the first thing about waterproofing a home. I scheduled a date and time for a salesperson to inspect the basement and provide me with an estimate. Mark was friendly and professional, and in his estimate he wrote that a sump pump may be required. What he did not elaborate in his inspection is the sump pump requiring GFCI, a term he wrote on the estimate but did not explain during the inspection. I am not an electrician and I have already established I do not know the first thing about waterproofing. What I came to learn during the scheduled work is that a) the crew confirmed a sump pump would be required, and that b) GFCI means a dedicated electrical line for the sump pump. We have a warbox-style home from 1942 and there is only so much we can do to the existing structure. Our washer and dryer are in the basement and now our washer will share an outlet with the sump pump, and I'm going to hope for the best. The work crew is nice but they do love to get animated about the work they are performing. I'm fortunate to work from home today and participate in phone conferences on mute so my colleagues didn't have to hear "BULLSH_T" being exclaimed loudly. Bonus use of the n-word when they returned from lunch. What would have been immensely helpful in the original inspection is Mark explaining, "We should check to see if you have the necessary electrical setup for the sump pump, otherwise you will need to hire an electrician and that could run $600." When I had Mark in our basement I was trying to think of every possible question to ask him before agreeing to an estimate and scheduling a service appointment. Where I failed in my exercise is that I didn't know the questions to ask during the inspection, and now the crew is installing a sump pump that I cannot reject because it's the only way I can achieve the goal of waterproofing the basement. A quick email to the company did not feign a reply from anyone other than a follow-up call with Mark who, professionally, explained he did his part to address his due diligence in the estimate to cover liability for the company. I explained to Mark that since I do not know the first thing about waterproofing (established) I did not know all the right questions to ask, and I am now having to authorize $825 for a sump pump in hopes that I don't need to hire additional servicemen to confirm the work is complete. The conversation was moot aside from him understanding my frustration. If you are a homeowner like me that is unfamiliar with waterproofing and home electrical, be sure to ask the salesperson if your home is properly set up to accept a required sump pump, or if you will need to schedule an electrician to wire your home ahead of the waterproofing work. If you are a homeowner like me that is unfamiliar with waterproofing, make sure you ask your salesperson for visual examples of the sump pump so you can adjust any configuration of storage solutions you had in your basement that must now be reconfigured due to the size of the pump and the space it will occupy. Because you don't know if there is more than one option for the sump pump (there isn't on the day of work). You can, however, hope the crew will not cut into existing pipes and do their best to work with the plumbing. FYI: the warranty offered for the drain system DOES NOT apply connection to an existing non-company installed drain line. Meaning that the sump pump required for completion of work is not covered by the drain system warranty when the crew connect it to your existing plumbing. The crew finished ahead of schedule and I was shown the results. The poured concrete will take 3-4 days to thoroughly dry; we can move our washer back at that time and reinstall all the hoses. I wish I would have known in advance how long it would take for the concrete to be dry but I guess that, too, was a question I was supposed to know to ask. The sump pump is already plugged into the wall socket but we'll need to rely on the battery powering the sump pump control box because we don't have another outlet to spare for the second plug. If we didn't have that outlet at the ready, I would be back on Angie's List looking for an electrician and I wish Mark would have had a checklist at the ready to make sure all of this was addressed before the crew tore open the basement floor with a jackhammer and then concluded a sump pump was necessary. The purpose of Angie's List is to reduce the risk of "Buyer Beware" for consumers, yet here is a business model that penalizes consumers because they don't know the questions to ask. I hope my experience will save you from a similar situation so you're not left frustrated with a company's reply being "I understand" on repeat."

"We returned from an extended vacation to find that the kitchen sink(s) were unable to drain. We attempted to use a small snake to unplug the stoppage but failed. We called numerous plumbing firms without success. All were booked up for an extended period. We finally called Price Busters Plumbing even though they were headquartered more than 20 miles away. They went out of their way to schedule one of their technicians to come later in the same day. Nathan (Garcia) called prior to his arrival to verify location. He arrived on time and initially tried to clear the drain and trap with an automated "snake". The clog was so severe and remote that he was forced to go under the house to locate the problem. He transported the heavy automated device under the house, re-connected it to power, opened up the drain pipe and commenced to work the issue. After a few minutes he drain cleared and water drained freely. He was sensitive to our needs, knowledgeable, and very professional. Price Busters Plumbing advertised a special price ($89. + tax) that included a $10. discount in Angie's List. His efforts took and hour not including the extended travel time. We were charged exactly the advertised price. I can't recommend them, or Nathan Garcia, more highly. Truly, an excellent experience!"