Get matched with top pipe repairers in Monroe, WA

"The job went perfectly they showed up on time and they work efficiently even though they worked under the worst circumstances of weather they did a wonderful job I would definitely hire them again. I specially liked how they would call us ahead of time to let us know when they were going to be there or if they were not going to be able to come due to the weather but overall wonderful experience."

"After speaking with me, Tracy realized I was very upset about the situation, and had Rick call me to better understand my concerns and the facts of the situation.  I told him what had been done by the other company, and the information they gave me about the results of their inspection.  

Rick treated my concerns with great empathy and concern, and told me that in his experience the situation probably was not as dire as I thought.  He said he would have two of his folks come out the next morning to re-do the inspection and determine if a replacement was required.  Just speaking with him over the phone calmed my fears, and gave me the feeling that everything would turn out alright.  It was like talking with your big brother who you could always count on to take care of a difficult situation you found yourself in.  

It turned out the owner of the original company was at my house an hour after a call I made to them before contacting Aces Four.  They re-did the inspection and found, as Rick had surmised....that the line was fine, the dip in the line was minor, and they saw no issues that would require the line to be replaced.  

I will rely on Aces Four for my future plumbing, sewer, and water line needs from now on.  I thank Tracy and Rick for their concern and quick response to my situation.  They clearly care about their customers, and will do their utmost to provide outstanding services to anyone who calls them for help."

"We had two hot water tanks, one was leaking at 3:30pm on a Friday. We called Alpine and they were at our house in under an hour! They drained the leaking tank and re-routed the pipes so we could continue to use the one tank. Later that week they came back and replace the other 15 year old tank with 1 high efficiency and a circulator pump. Rick and crew were awesome! We will use them again for any plumbing needs."

"I want cut out and replace up to 1 feet of copper pipe. 5 minus and I lost more than $500. On Yelp, I can hire have many contractor from $200 to $300 but my friend tell me try on angieslist. I can not give quality after 1 week but the price is so expensive."

"I went to their website and requested a quote to clean and seal my shower.  I gave dimensions and sent photos.  Sound Tile and Grout responded with a quote that was over twice what I expected but I'll admit I really didn't know what it would cost.  I needed the work done and after seeing their positive reviews on Angie's List I decided to bite-the-bullet and get it done.  I am very glad that I did.  Chad & Zack arrived on time and after letting me know what they were going to do they went right to work.  They were clean-cut, well mannered, and very professional.  High quality materials were used.  They did an outstanding job and I am very happy I spent the money.  My shower hasn't looked this good since it was new.  If you need the work done, go with Sound Tile & Grout."

"Hagee Plumbing technician Caleb arrived on time, super friendly, and went straight to work. He was able to repair my garbage disposal and save me a couple hundred dollars in the process. I highly recommend Caleb and will definitely ask for him directly if I ever need any plumbing work done."

"I had a water leak in my ceiling that needed urgent attention. They came to inspect the damage and gave me a fair estimate. They were able to start the work the next day and finished it in a timely manner. They did an excellent job repairing the ceiling and matching the texture and color. They also cleaned up the mess and left everything perfect. I was very impressed with their professionalism and quality of work. I would highly recommend them to anyone who needs their services."

"I sought multiple bids for the project and gave Ethos a shot because of Angie's List reviews.  Bill came to do the assessment and bid.  I did not have to wait very long for an appointment date.  He was on time and was by far the most knowledgeable of the bidders and provided the most in-depth comments, ideas, and options.  (For example, I assumed we'd have to replace both the front door and the front storm door.  He thought they might be able to do some adjustments and get the front door working correctly.  (The storm door was definitely a deteriorating mess...)  He could have immediately sold me a front door without offering to try fixing it first. 
     I'd done some homework and learned things like you need to make sure the bid gets written up with the exact manufacturer name/model numbers so you get what you thought you were paying for.  Bill's bid already had all the features of a proper bid.  The biggest cost is the doors/related hardware, by the way.  We were able to use all our hardware again which saved quite a bit of money plus we didn't have to re-key.   I felt comfortable with the labor costs and confident in the company's skill so we made a partial payment.  It takes a few weeks (sometimes more) for the doors to actually arrive after being ordered (and a bit longer if you want them to be pre-painted a particular color.)  We were able to schedule door installations within a week or so after they arrived at Ethos.
     I feel bad for Ethos because the extent of crumbling/rotting cedar siding and door sills may have been a lot more than even they anticipated.  Nonetheless, they stuck with the bid.  The installation processes went smoothly from my perspective.  The first day they finished the shop door install as well as a door and a storm door leading to the deck.  The installer called me over to point out issues, ask for my preferences, etc.  Housekeeping was good.  He was pleasant and professional.  They needed to return to do the storm door on the front of house and try to get the front door working without replacing it.  (Note: we have less daylight in the winter.)
    Unfortunately, the front door problems didn't respond properly to repair efforts even after a couple of hours of working at it.  They gave it a really good try.  We needed to order a new one after all.  Also, there was a lot more rot affecting the areas to which we needed to attach and caulk things.  We interrupted the project to order the new front door.  The project resumed 4-6 weeks later.  
      I lack the language to describe everything done, but I can tell great attention to detail was paid to make sure everything was done correctly.  For example, despite having had our prior good quality doors "professionally" installed, you could see daylight on some of the sides from the get go.   I thought it wasn't possible to get tight on the sides, only the bottom of the door if you used weather stripping.  From the get go the front door would stick on the side that had the handle, sometimes you'd have to actually pull up on the knob to lift the door a bit and be able to get it open.  The door installed by Ethos fits perfectly..... 
     One of the days Danielle, the office manager, came on-site because she was curious and the company owner wanted her to be able to see what it really takes to get the job done out in the field.  She has always been pleasant and responsive (by email and phone) so it was nice to meet her.  I also thought it was great for the owner to care enough about the customers and his staff to invest in hands on education.  
     We love all 5 new doors and how smoothly they operate.  Ethos has been very easy to deal with, responsive, flexible, never cut corners, and I ended up confident that they are successful because they put the best interests of the customer ahead of looking at profit margins.     
    We have some windows we will want replace in the next year or two and Ethos will get the work, no question about it.  Also, I've since learned they do general construction work.  I just scheduled an appointment for them to take a look at a kitchen/bath remodel we are ready to undertake.  I'll keep y'all posted on how that goes.
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"they undersized the unit i needed and we now run out of hot water."

"I had a LOT of questions and Ryan, the owner, responded quickly to each email. The work crew were all polite, quiet, and all-around good people. The price was reasonable compared to comps, and the job was finished when they said it would be. We've had some torrential rains since and not a drop has gotten into my basement!"