Get matched with top drain line breakage camera locaters in Mooseheart, IL

"We have had a problem with our main building drain line clogging once a year, every year, since we purchased our home 14 years ago. We had it cleared around Thanksgiving of 2022 and it was again blocked only 2 months later. Fed up, I wanted to understand what the exact problem was, and proceed with fixing it. Tim and I spoke at length and therein I explained the history behind the issue (including experience from rodding the line myself on previous occasions). Tim explained what he thought the problem might be, based on his experience, and discussed various options including firm costs (not the "well, it will cost somewhere between $5 and $50,000" BS). We talked for about 30 minutes whereas conversations with other plumbers usually lasted all of 3 minutes wherein they explained how much it would cost, how they expected to be paid, and when they could come out. Tim showed up promptly at the agreed-upon time with Pedro and the two of them went to work. Without going into details, those two spent approximately 4.5 hours working my issue during which time they mechanically rodded the line 5-6 times, ran a camera into the pipe following each rodding, and then hydro-jetted it twice (might have been three times and they inspected the line using the camera after each hydro-jetting as well). I paid extra for the hyrdo-jet but I knew that they would probably need to resort to this following our phone call and again, I understood going into it exactly what the cost would be. These guys really busted their tails (other plumbers were typically in and out in an hour or less) and from what I could actually see via the camera, Tim and Pedro appeared to fix the problem once and for all. I spent a lot of time with them (as an engineer, I am curious by nature) and I felt like there were times when they could have said "Yeah, good enough" but they would talk and say "yeah, we should really do [this] again." In summary, Tim and Pedro were very professional, VERY hard-working, and extremely thorough, and I received a service that I feel was far in excess of that provided by anyone previously. Tim is the only person that I will call in the future should I need this service again (but I doubt it!). Finally, there were not surprise or escalated costs. Fantastic experience! Thanks Tim and Pedro!"

"Alfonso was extremely helpful. He found our clean out pipe quickly, identified the back up and was able to temporarily fix the problem. Before doing expensive, unnecessary work, he will return to take a video because the t-connection might be broken. They responded quickly and the services were affordable."

"He came out in the middle of the night when I was having water leaking from underneath my sink. He went above and beyond when no other plumbing company was willing to help. I would highly, highly recommend!"

"Dave did a great job with my broken water pipe, he fixed it fast and did a phenomenal job."

"Thomas was amazing. He cleared my drain and also answered any questions that I have. He also was great with my little dogs who were curious. Highly recommend."

"Terrence Spranger was my plumber. His quote was fair. He was on time to the job. He replaced my hot water tank and shut off valve. He suggested placing a tray under the tank that has a drain hose just in case the new tank eventually leaks then it won’t run all over my basement. He had the model and serial numbers added to my receipt for insurance purposes. He was very personable and put the customer first. He went beyond what was expected of him to do. Thank you"

"Leo was out to do my plumbing inspection. Service level was outstanding...VERY knowledgeable and professional.. I've done business with TR Miller for 26 years...no one else...ever"

"The gentleman that came to do the electric for my sump pump in the basement was a gentleman did great cleanup great work courteous kind very informative. This was the first step prior to having the drains put in. This was the Electrician and he was excellent."

"They quickly answered the phone and quickly sent someone to my house. That was so appreciated as the repair was for a dryer gas line connector. Jim was courteous and knowledgeable. He explained everything so I could easily understand and recommended only the repair that was necessary. Highly recommended."

"Very well. It took two visits to determine the extent of the work. I am hoping all this work does the trick and our drains work more properly. We were experiencing slow draining in the two kitchen sinks. The building is old, 131 years old, and has the original stack. The technician said that our catch basin and sewer line are in good shape. It took some time to clear the stack. There is some concern that the stack might need replacing in the future."