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"It was excellent! They arrived right on time, very professional and I couldn't be happier with it. I will have them come back for more plumbing work."

"I used Ben Franklin. I think what they do is send out different plumbers on their list. The first one was a bummer. he ripped me off and overcharged. The next time they sent out a different plumber who was an older man. When he heard about my first experience,  He got on the phone and called the company, when they finished the job they took off $400 off of my bill. If I could have that man every time. The first guy totally overcharged me. 

I have some more things to have done, but don't know if I can afford it. I wish I could have the second guy who came out.  I would consider using them again.

The price kind of sting me, the faucet was very expensive. I think thats why the nd plumber called and got me the refund. He used the fair price guarantee. I think $600 for a kitchen faucet is kind of steep myself.  Thats one of the things I complained about to the nd plumber. One of the things being advertised being AL they were going to replace an outside faucet for $79 and the first guy charged me almost $300. 

If Benjamin is just working with several plumbers in my area and they see who is available at the time in my zip code, Unless they have vetted the people themselves personally and know what they are going to do, it isn't such a great deal. 

They did the work I asked, just the pricing between the 2 different plumbers were a bummer. 

I thought $1353 was excessive, replacing an outside water faucet, routing out the pipes from 2 sinks. They told me they couldn't clean out the existing faucet enough for it to work, so I bought the faucet he had in the truck. 

My nd experience was great, came out in time.  For professionalism, the first plumber was overcharging but the second plumber was fair and was good for retired people. 


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"Doug performed the work himself and was very professional and courteous.  He looked at a couple the issues that were present and concluded that other remedies were necessary.  Overall, fine job.
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"I can’t say enough good things about Taylor’s work. The results were outstanding, and their friendly approach made the experience a breeze. Highly recommend Taylor for any work!"

"We had an emergency on the fourth of July weekend where we had a water leak and our main water line shut off was not working. Anthony came right out and took care of it for us. He then returned a few day later to complete more repairs we needed. We plan to use him again in a few weeks to add a new gas line and garbage disposal."

"I had purchased a Big Deal $50 OFF Any Sewer Line Cleaning for $69.50.  They came out and did a really good job and all was fine.  No complaints about their service at all."

"We were on a tight deadline and they were able to meet our timeline. Worked primarily with Randy and Elizabeth pre-construction, then Rex, Jamie and Jen during construction. All interactions were pleasant and professional, and all inquiries were responded to promptly. There were a couple minor issues with our bathroom faucets a few months after completion and they were able to fix these issues promptly and at no additional cost.
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"It went very good. He's very professional and does a great job."

"Excellent quality and workmanship. Richard took it upon himself to inspect the house and make all the repairs. I really appreciated his professionalism. Highly recommend this company."

"I’ve had Jesse out twice- he secured my undermount sink and caulked it, stabilized a pedestal sink and caulked, caulked a shower, painted an interior window, and helped plan out future project lists to chop away at our “to-do” list. The price is great, the company responds right away to my text messages (I love that I can text instead of call or e-mail), and everything is done on time and quickly."