Serving Mount Vernon, MO and surrounding areas
In business since 1959
Free estimates
Warranties offered
"The windows seem to be of excellent quality, and I recommend the Heartland brand windows to anyone. Rozell's framing and rough installation of the windows and doors was fair - fit was generally OK, but workmanship was marginal. Several boards were split by fasteners, cut too short and shimmed, etc. The real problem was the quality of the exterior trim work, which was pretty sloppy. I complained to the owner during the framing process, and some work was redone, but the work was no better afterwards. Water ran under the doors due to lack of caulk. Several flat pieces of aluminum trim were noticeably bowed, finish nails were bent over, fit was sometimes poor, caulking was incomplete, and window sills were angled the wrong way, directing rain water into the seams, rather than away from the windows. By the end of the job, I was convinced the workers either would not - or could not - do the job to my satisfaction. The owner said 95% of the public would be satisfied with the quality of the work and did not offer to correct the problems. I was afraid the more they messed with it, the worse it would be, so I paid under protest and accepted what I consider to be a sub-standard job."





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