Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Mount Airy, MD

"We found Basement Waterproofing Nationwide to be highly ethical and very knowledgeable. A little over a year ago we had BWN perform some basement waterproofing. We were delighted with the work and the options presented to us as well as the speed with which it was done. This summer during the very heavy rains, we had some water seep into the basement so we called for an evaluation. As it turned out, the rebuild contractors (which we had opted to contract with a lower price provider vs. using subs hired by BWN) never communicated to us that the newly installed sump pump required an electrician and that it was not hooked up. This house is inhabited by tenants and we are not in the same state, so it's hard to tell where the communication breakdown occurred. Basement Waterproofing Nationwide's service rep however was extremely professional and helpful in delivering this bad news. He also checked and was able to confirm that the waterproofing was still good. He made a few suggestions like letting us know that he noticed where the drywall had been replaced that the outlet plates were never reinstalled. I also had some questions about the contract and he was very helpful and had the office fax me the pertinent info that same day. Lesson learned for me was that it would probably have been better to let BWN hire the contractors for the rebuild esp when you are out of town and unable to oversee. When there are heavy rains in the area like Baltimore had in July, it might take a few days for them to process the volume of calls especially if the nature of your request is minor. But they do respond. They are extremely professional and they stand behind their work."

"Basement waterproofed correctly efficiently and quickly outstanding customer service Josh did great communicating throughout the entire process and left no question unanswered "

"Absolute professionals. Efficient and well Organized. James the owner is an absolute gem to deal with. I would recommend Always Waterproofing to anyone dealing with a leaky basement."

"John the owner was very professional. He explained all aspects of the waterproofing work that was to be done. Any questions we had, he answered so that we understood what was to be done. He was respectful and pleasant during the entire process. When we left messages needing to speak to John, he was prompt in returning our calls or texts. John's crew was also professional and resp0ectful. They were thorough in performing the waterproofing job as John had explained it. The work was completed within the timeframe. The crew did a great job on the waterproofing as well as cleaning up the areas. We are very pleased with the completed. There has been an extremely heavy rain for an extended period of time since the work was completed. I can honestly say the water problem is no longer an issue--basement is totally dry. We believe we made the best choice in choosing John's company, Brother's Waterproofing, LLC, to do the work,"

"The entire Affordable Basement Waterproofing team are exceptional. From Monica and Kelly in the office to the Inspector, Ken, and the 3 exceptional gentlemen who came to our house to fix our Basement Foundation Leak; this is one of the most professional, helpful home repair / improvement teams that have ever done work on our home. Thanks a million Affordable Basement Waterproofing."

"I needed to have my bathroom and a closet redone after some foundation waterproofing was done. All in One did a great job and I will definitely use them again in the future for future contracting needs."

"We contacted JES due to water flooding in our basement during heavy rain. Jason Gamse was on time, took the time to thoroughly inspect our basement and explain the reasons of our issue. He presented our options and was able to give us a pricing on the spot. We recommend Jason to assess any basement foundation and waterproofing project."

"All Aspects Waterproofing installed a French Drain and new sump pump in my basement. The project also required adding a curb to the foundation. From the estimate to project close out, all of the employees were great to deal with - very responsive to emails and calls with questions and pro-actively called me to keep me up to date throughout the process of getting the permits and inspections, coordinating with my plumber who took out and installed new hot water heater, and coordinating with my own schedule. All of the workers who came and did the hard work were great - they worked very clean and went above and beyond helping remove items I needed to have out of the way for their work and left my basement and yard (where they needed to do some of the prep like making concrete) spotless. They were great - responsible, knowledgeable, honest, friendly, reassuring - and I would totally use them again. Also, great value."

"I would recommend MD Waterproofing to everyone I know. I can't praise them enough. They were so professional and sensitive to my every need. They had a supervisor who was so knowledgeable about this labor sensitive job, and the workers were courteous and hard working. When the job was completed in two days, everything was put back in place and the basement was cleaner than when they started! I am so pleased I used this company!"

"From the salesperson, Eric Lizama, to the men who did the waterproofing, including Charlie and Jose, and office staff, everyone was friendly, respectful, helpful, punctual, and professional. Everyone has gone out of their way to help me understand the process, including answering the same questions more than once, and what will be needed post waterproofing, I was escorted down to look at the final product/walkthrough and shown what had been done and what little things still needed to be done, i.e., reconnecting the dryer and needing an adaptor for one of the sump pumps. People cleaned up inside and outside and took pride in their work, even after long hours of drilling, hauling gravel and cement. Mr. Lizama kept in touch a few times each day to ask if there were any concerns, how the work was progressing, etc. Extra fogging of mold was helpful and the supervisor alerted me to leaky pipes along the whole length of the basement that I was not aware of. This is an issue that will need to be addressed to keep out mold. Wow, was that helpful? All of these things were extremely important to us as people with a lot of other demands on our time, energy, and finances. We felt comfortable and confident in their expertise and sincerely thank everyone."