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"The plumber was courteous & competent. I wouldn't hesitate to call this company again if I needed help."

"Completed repairs as requested and helped with discovering major issues with the house gas lines."

We take great pride in our 3 years of experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

For over 80 years, Crisafulli Bros. Plumbing & Heating Contractors, Inc. has provided plumbing, sewer and drain, heating and cooling design, installation, service, scheduled maintenance, and electrical services to our clientele. Founded in 1939, our company now spans three generations combining the pride and craftsmanship you expect from a locally owned and operated family business with the resources and knowledge available from a large national company. With a growing workforce and a fleet of vehicles driving around every upstate NY neighborhood, Crisafulli Bros. is one of the largest mechanical contracting companies in the Capital Region. Our vast resources and commitment to quality led to us being recognized as the Best of the Capital Region for over 16 straight years and named a Top Work Place. We have set the standard for plumbing, heating, cooling, and electrical craftsmanship in the region.

"Crisafulli Bros did an excellent job in clearing and cleaning my plugged drain pipes. They came in the same day I called (within several hours in fact) and Michael the service man got the drains unplugged and cleaned out in less than an hour. I highly recommend Crisafulli Bros!"

"I have once again been extremely impressed by Wilson Bros! This time, Chris came to replace a leaking waste water pipe from the bathroom to the basement, as well as redo a system of leaking and overly complicated water pipes and valves in the basement utility closet. As always, Chris did an amazing job. The work is neat, professional, and just right. You can tell he takes great pride in his work. Even better, Chris shows the utmost courtesy, and takes the time to explain the work in detail and listen to my concerns. Chris even took the time to set up tarps under his work areas and thoroughly clean up when the work was finished, leaving behind no debris whatsoever. Thank you, Wilson Bros! You are without a doubt the best contractor I have found in the Albany area!"

"We recently refinanced our house and wanted to convert our baseboard hot water heat and electric hot water service to a gas boiler and tankless hot water heater. <br /> We had two highly rated firms from Angie's List come in and give us estimates. The other company came in, took a quick look around, asked me what I wanted, asked me to send them the number of linear feet of radiators we have, then sent me a quote.  <br /> Tom Weaver from Polsinello came over, looked around the house, looked carefully at the existing heating installation, explained the options available and the pros and cons of each. In particular, after my initial research I'd been thinking of having a direct hot water heater installed, but Tom realized that we have hard water because he saw our water softener and explained to me that hard water can cause problems with direct tankless systems and recommended an indirect system at virtually the same price. He also went through the rebates available for upgrading our heating system in detail. <br /> The two estimates differed by less than 5%, so we went with Polsinello. They did a very good job of removing the old boiler, cleaning up some oddities in the plumbing of the heating pipes, and installing the new equipment. There was a challenge hooking up the hot water because the old (electric) hot water heater was not located near the boiler, but they came up with an alternative solution and discussed it with me before proceeding. <br /> The only issue I have had through the entire process is that there were 2-3 details that haven't gotten closed out. They promised to provide me with two programmable thermostats, and I have only received one (though I'm promised that the other is coming), they said they would return and repair a place where they had to cut into the cabinets under the kitchen sink to connect the hot water, and I haven't received the post-installation paperwork to apply for the rebates.  <br /> Overall, I was very impressed with their pre-sales thoroughness and workmanship, very pleased with the installation, and assuming they're going to get the remaining details wrapped up in the near future, would strongly recommend them for work of this type."

"This is a very professional and well-run business. Calls are returned promptly, workers are efficient, competent and respectful. Rick, Nate and Steve demonstrated their extensive knowledge and skill throughout the project. In particular, Steve was very helpful, answered all questions thoroughly and went out of his way to complete work in a timely fashion. I have no reservation recommending Duell Plumbing for small or extensive projects. <br />"

"Went fine, although they had to replace the Bradford White hot water electrical part (gas heated) after a couple of weeks due to a defect which caused excessive vibrations in the floor above."

"The plumber came in one day and gave me a quote and then came two days later and installed the gas line. It went very well."