Get matched with top tankless water heater installers in Needham, MA

"Excellent service. Very professional, on time, and the faucet replacement was done perfectly. Everything is working great now. Highly recommend. "

"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

"I would not hire these guys again"

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Job completed"

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed. "

"Service was great. Unfortunately he cashed my check and hasn't issued me an invoice. I've been calling him constantly and I keep getting lame excuses. WOULD NOT RECOMMEND "

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"We needed a project done on a rusted/corroded pipe in the basement where we had fear of a frozen pipe and potential leaks. Nick responded quickly to my request, worked efficiently, was polite and personable, and left the area spotless when he was done. The price was very fair, especially for the quality of work. I wouldn’t hesitate to call him again and highly recommend his services. "

"Great service. Nice guys!!"