
Goettl Plumbing - Las Vegas
Goettl Plumbing - Las Vegas
Established in 1939, we do residential HVAC and plumbing the right way, not the easy way. At Goettl, we are total home comfort solution providers, enhancing the quality of life in the communities we serve. As Sadie Certified professionals, equipped with cutting-edge tools and technology, we deliver a superior customer experience, one home at a time.
"I want to express my deep frustration with the experience we had with Goettl. In 2021, we purchased a new hot water heater from them, only for it to fail just three years later—necessitating a complete replacement. While the unit was covered under a six-year parts warranty, When we contacted them to arrange the replacement, they quoted us the full price we had initially paid for the installation of the original unit, despite the warranty coverage. Their justification? “Prices have gone up.” To add to the frustration, we discovered the manufacturer date on the original system was 2019, meaning it had been sitting on the shelf for two years prior to installation. Preston, one of their representatives, admitted this should never have happened and apologized. Yet no effort was made to resolve the issue or offer any meaningful resolution—we had to push for action ourselves. Given their marketing claims, I expected Goettl to prioritize doing the right thing. They did not!"
Christy M on December 2024
Established in 1939, we do residential HVAC and plumbing the right way, not the easy way. At Goettl, we are total home comfort solution providers, enhancing the quality of life in the communities we serve. As Sadie Certified professionals, equipped with cutting-edge tools and technology, we deliver a superior customer experience, one home at a time.
"I want to express my deep frustration with the experience we had with Goettl. In 2021, we purchased a new hot water heater from them, only for it to fail just three years later—necessitating a complete replacement. While the unit was covered under a six-year parts warranty, When we contacted them to arrange the replacement, they quoted us the full price we had initially paid for the installation of the original unit, despite the warranty coverage. Their justification? “Prices have gone up.” To add to the frustration, we discovered the manufacturer date on the original system was 2019, meaning it had been sitting on the shelf for two years prior to installation. Preston, one of their representatives, admitted this should never have happened and apologized. Yet no effort was made to resolve the issue or offer any meaningful resolution—we had to push for action ourselves. Given their marketing claims, I expected Goettl to prioritize doing the right thing. They did not!"
Christy M on December 2024