Get matched with top central a/c service or repairers in New Windsor, NY

"The service contractor was very professional, smart and knowledgeable."

"In October 2020, I had a gas leak and I did not even know it until I was doing annual maintenance. The first company that came out made me believe that it could not be repaired and did nothing to mitigate the issue. I thought I would have to figure out where I was going find about $10 to $20 K to replace my boilers. I could not afford that. I called Sync Mechanical for a second look. They gave me an honest diagnosis of the issue and told me where the gas leak was as well. They told me that it is repairable and laid out what my options if I wanted to do repairs or replace it and the cost as well. They talked to me about their financing options at the time. I really had options. This gave me peace of mind because the gas leak was much smaller than I was made to believe before, but Sync Mechanical took the leak seriously. They identified other parts of my boilers that needed to be replaced to avoid pipes bursting such as my expansion tanks and pressure relief valves. I agreed to get the repairs made. Sync Mechanical ordered the parts, kept me updated on the arrival time, and called me when they arrived so I can schedule a time. Sync Mechanical was also honest about their schedule when also responding to emergency calls of no hot water. I appreciated that because I was never left with false expectations. They were able to fit me into schedule even when it was very busy. It felt great going with a local professional company that were honest at every step of the way and large enough to handle multiple jobs in the Hudson Valley. I did not feel overlooked. I have been stood up by contractors twice before so it was really important to me that my time was not being wasted. The repairs were done within a day and all the old materials were disposed of by Sync Mechanical. I also received my invoice in the mail which made it easy for doing my taxes. Sync Mechanical helped me make an informed decision and also learn more about how my boilers work. I never felt like they were condescending and I appreciated their respect for family as well."

"Mitch was recommended to me by a friend to look at our central AC system that stopped working last summer in 2018. Mitch replaced our 20-year-old AC Compressor that had seen better days. He completed the work in an impressively short amount of time. His work was meticulous. This year, on June 6, 2019, after starting up the system we noticed it was not cooling as it should. I contacted Mitch and he responded right away on the same night. Fortunately for us, he immediately identified the problem and fixed it. Mitch explained and showed me exactly what was wrong and what he was going to do to fix it. We could not be happier with his quick response, diagnosis, and repair. Our AC is working great again. Thanks again, Mitch."

"Immediately established service and explained all options"

"Sometimes you just get lucky. We got super lucky when we hired D. Rohde to fix our A/C. Our technician Mike A. showed up with a helper/trainee, explained the estimate fees and then went to work. In less than 10 minutes he was able to identify the defective part, return to the truck for a new replacement part, and then install the new item. In under 30 minutes our main central A/C was back up and running. The second (upstairs) central air unit took another 10 minutes to diagnose and then about 40 minutes of grueling work in a super-hot attic to drain out the overflow tray, cut, blow-out the drain line, and repair the drain. Once drained, the unit is again working perfectly. It is great when a technician shows up and really is an expert. Mike A. is such an expert and also extremely friendly. Brandon, the assistant/trainee was also great and someday will make a great technician using all the knowledge learned from Mike's expert tutelage. I will recommend these guys to everyone I meet."

"Responded almost immediately and came over less than 2 hours after getting back to me. Diagnosed the issues very quickly and made repairs. Scheduled another project for next week. Reasonably priced. Very professional and personable."

"The service person helped me communicate with the vendor and got me a discount on a new appliance, even after he recommended not fixing the old one."

"Everyone from the sales team to office staff and especially the actual plumbers that came out to do the work were exceptional. Let me say that I felt completely confident with everyone at Polar Plumbing from the beginning to the end. The installation of my AO Smith water softening system was done with the utmost care and professionalism. I'm very happy with the service received and the neat job done. I would absolutely recommend Polar Plumbing to anyone looking for great work and an excellent team of professionals for their home remodeling or repair work. Warmest regards, Joseph R Rivera (Home Owner)"

"This was perfect. Very reliable and great service."

We pride our company on reliability, great communication,\nintegrity, and quality work. We are experts in our trade and will do our best\nto keep you as educated as we can on your particular task or project. We look\nforward to earning your business!\n