Get matched with top water treatment & purification system installers and replacers in New Braunfels, TX

"Great job and fast and friendly!"

"One of the worst experiences I have ever had in my life with a company. They came to install a reverse osmosis system to our House that was to be leased in the following 2 weeks. They left, and after a few hours when we returned to the property. The reverse osmosis system was leaking immensely. It completely flooded our kitchen about quarter of an inch of water. Our kitchen had been recently re-done (finished about 4-5 months prior) and it costed over 25,000 Dollars just on the cabinets and counters. The system flooded at least 4 cabinets. And it went under the cabinets and into the walls. There was already visible damage of warping and expanding from the wood. We kindly requested them to come and fix their problem and pay us for the damaged. This is when they brought in an incredibly rude employee called Randal Booth. He was very rude to me and my wife, he wouldn't let us speak or explain, he tried to diminish the damage, and tried to blame us. My father has been in construction for over 40 years, he works with builders that build custom homes or luxury homes. So he has experience with pricing. We brought a very very very modest quote of repairing the kitching (removing everything, drying the walls, and installing new cabinets, and then re-installing everything else) This meant we had to properly remove the Granit as well as remove all the sink and plumbing and some electrical (because of the oven and gas cook top) on top of we would have needed to remove at least a foot of backsplash plank. Then remove 4 cabinets, and install 4 new cabinets, granite counter again, sink and all plumbing, cooktop and oven, and then backsplash plank, paint and caulk and finish everything. My dad's quote was around 7,500 USD to do everything (including buying new cabinets from American Woodmark, which were the same brand we had recently installed). The quote was modest because he was going to give me a friends and family discount and ask favors to his electricians and plumbers and painter work friends. Randal proceeded to rejected the quote and asked to bring his own licensed contractor. Which we allowed him to do. My father was present when the contractor came in. First of all, the contractor tried to diminish the quality of the cabinets saying that they were cheaply homemade cabinets painted on site. Which was a complete lie. They were purchased at Home depot Bandera and were American Woodmark. I have the receipts (which were sent to Randel but he ignored them) Then the contractor proceeded to say that he would get done the project in a couple of hours, and he said he would just remove the current cabinets without removing anything else and installing them. This would completely risk our kitchen for even more damage. Randel then proceeded to give us a settlement offer of 1900.00 dollars of so. I was not pleased with the offer and I told him just the cabinets alone costed about 450 each and we got them at a sale event in Home depot and with some extra discount percentage because of the credit card. So I told Randel Booth that instead of taking his settlement offer, I would prefer his contractor to come and do the work for the 1900. Then he started stalling and not answering. He asked for proof of the cabinet costs and I sent it, and more stalling happened. Then after like 4 MONTHS of waiting, I contacted The Marketing Manager on Linkedin and made her aware of the situation. Randel emailed me saying he wanted another contractor to come in and get a quote. Which I told him no, he had his opportunity and I didn't want to bother the tenants. All in all its been 6 months we have 4 warped cabinets and Alamo water softeners has fixed this issue. We now will start talking to a lawyer to assess the situation."

"My water heater, was about 15 years old, finally started leaking from the base. Now, I have a Home Warranty (AHS), and they were very expedient assigning me to a company to come and see if they could repair it. When the company came out, they gave me estimates, three to be exact. Each estimate was sufficiently more expensive, but it is a water heater replacement, so I understand. For the replacement, they were going to replace the previous model with a comparable. Again, I understand, but chances are, I was overpaying for a outdated and less efficient model. So, after they provided me with their estimate, I Googled best contractors to replace a water heater. I was looking for the reviews, and with the reviews, I only ever look at the 1-3 stars. Well, I found George Plumbing Co. formerly known as Yell For George Plumbing (funny story, if you hire them, please ask why George called it, “Yell for George Plumbing”), and they had 4.9 out of 5 stars (557 reviews) on Google, 4.4 out of 5 stars (58 reviews) on Yelp (They really should have closer to 5 stars) Many of those 1 stars, were very petty. If you rely on Angie’s List, they have a 4.9 out of 5 stars, with 303 reviews, there. If you see or look at Trustpilot, you will see the review is a 2.1, but please make sure you are looking at the right company, as they are George Plumbing out of the United Kingdom. So, please make sure that you are reading the right reviews for the right company. Anyway, just know that I looked at every consumer review site that I could find, even the BBB, which, I normally don’t trust, but still looked. Don’t waste your time, I absolutely disagree. They used high quality equipment, the technicians/contractors were absolutely amazing. Nathan and Austin, were very professional, explaining what they found, how they would remedy it, and what I can do to extend or prolong the life of my new water heater, based on what most likely caused the one being replaced to go out. Both Nathan and Austin, were active listeners, ensuring to address each of my concerns, before the work, during and upon the completion of the work. As with many houses, 10 plus years old, there was a lot of new codes that increased the cost of the work, to bring it up to code. Not only did they correctly explain it to me, but I had already research and talked to the city and county to see what codes my previous heater needed updating. They were right on the money. Another important concern was the warranty. I was happy that they both explained the details of it, made themselves available to contact after hours for any questions I might have forgot to ask. Believe me, I texted, and Nathan replied, in short order. Both Nathan and Austin are very experienced, but also patient, and have a very high level of attention to detail. When they arrived to diagnose the leaking one, my garage was an absolute mess. They even took the time to clean up, my mess, and treat the area that was damaged by the leak. They were very expeditious as well, both taking their time, but not wasting my time on unnecessary explanations. They were both a pleasure to have work on and in my home and I will definitely be using them again if I need too. Of course, I hope I never need to again, just saying… They also took the time to clean out and empty my water softener, which was quite full of sludge and sediment, that contributed to the previous water heater’s decline. I highly recommend George Plumbing Co, so if you need them, please call (210) 495-9991. Any other George is simply not worth your time. Oh, one more thing, the gentleman who runs the office, either Mica, possibly Micah, was very professional and took care of me as a military veteran. Thanks again. If you made it this far, I hope my review was helpful, because I very rarely give reviews, let alone a 5 star one."

"Good guys!"

"We had a late afternoon plumbing emergency. Marc Gonzales - Master from Will's Plumbing & Testing Service arrived within 1/2 hour and got to work quickly. He explained his work plan and kept us informed as the work was done. He gave us an accurate estimate as well. Very professional and knowledgeable. I’ll never call another plumbing service besides Will’s. "

"Very professional and good at communicating. The technician did a great and quick job with the water heater. "

"Customer Service Sales Agent Justine was laid back and very knowledgeable. She was not pushy and follow up periodically to see if we were still in the market for a water softener system. We like the warranty, system and her. The 2 plumbers that came to install were quick, efficient and had very neat installation."

"I don?t have money for services I was tricked into getting. I will Never use R3 again and I'm letting the world know. A supervisor, Anthony Segura, came to my house while was having a leak from my garbage disposal repaired and one pipe replaced under. That costs me almost $900. He told me that my insurance was going to cover the water mitigation and talked me into having that horrible dehumidifier machine placed in my house for a week. I asked repeatedly to have that machine removed after the 2rd day because it was freaking my dogs. Anthony and the technician refused saying it would affect the insurance claim (cost over $1,600). I was lied to! I was told that if my insurance did not approve my claim, he would gather the equipment and there would be no charge. ?Don?t worry? he said and to trust him. My insurance DENIED the claim and I am stuck with a big bill. Advice; Do Not Allow Them To Start Work on your home until it is approved by your insurance company."

"Andrew came out and was extremely knowledgeable regarding services he provided. Customer service was outstanding. Hire more technicians like him, ASAP!!"

"Thank you . Yes very helpful "