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"Did a good job"

"JRC Home Solutions is a company I highly recommend for entire home water softener systems. We had inconsistent soft water from our home system. They took the time to listen to my issue, came in with possible suggestions. Had a service tech out who identified the issue and within a few days the work was completed in an efficient and professional manner. The company's employees are professional, knowledgeable, patient to learn about my issue. The repair was completed in a timely manner and very professional. Again I highly recommend this company"

"PR Documentation SF May 2nd, plumber Kody arrived around 14:30, and there was a noticeable odor of alcohol about him upon arrival. As a former Federal Law Enforcement Officer with 13 years of experience, I immediately recognized this. Kody arrived approximately one hour late for the scheduled time, explaining he had forgotten some necessary parts and had to leave to go to Home Depot to retrieve them. He eventually returned and completed all the plumbing work around 16:30, then informed me he was finished. Upon inspecting the completed work, it appeared to be done correctly. I then inquired about a reduction in the labor cost, as Kody was physically present and working for less than two hours in total. I was informed that I was still expected to pay the full quoted amount, as the estimate was now considered a flat rate. I was never informed that the estimate was a flat rate at the time I signed it. I offered to pay a fair amount for the actual time worked (2 hours of labor) plus the cost of the parts. Kody stated that his boss instructed him to leave the premises, and he subsequently did so. For your information, a quick internet search indicates that the average hourly labor fee for a plumber in this area typically ranges from $75 to $150 per hour. Additionally, in the state of Texas, Texas Penal Code 32.53 classifies the exploitation of a child, elderly individual, or disabled individual for monetary or personal gain as a third-degree felony. I am a service-connected disabled veteran and currently serve as the primary caregiver for my 94 year old mother, who resides with me in my home."

"Dean was professional, efficient and clean. I loved that he put on shoe covers to keep my home clean. His pricing was spot on too. Thanks for a job well done."

"Thank you Marcus Arteaga, for the great customer service and knowledge of the repairs needed on the system. After the repairs, the system is functioning properly."

"I purchased my first water softener and reverse osmosis water purifier 18 years ago when we first built our house. We loved both! But nothing lasts forever and both needed to be replaced. Luckily, I still had the paperwork from the original installation and I knew who to call. I received the same great service and attention as I had 18 years ago. Both the office staff and installers were extremely professional and courteous. The installers were very good about explaining everything…how the equipment worked and how to maintain it. A big plus for me, is they were very respectful of my property. They left everything clean and organized before leaving."

"Services were professional and I was quite impressed with the outcome of my services. I am recommending them to my entire 55 plus community."

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"We had leak that left a couple of water spots in our home and I called this company because of the good reviews. But we were indeed scammed, the technician quoted us $21k for a “bellying of our pipes”. We had mentioned to the tech that everytime we noticed the wet spots it was when we ran our dishwasher but he never checked our dishwasher or anything. We asked him to do the camera to check our pipes and he concluded the ‘pipe bellying’ due to ‘erosion’ (The pipe camera service is $450 btw, another ridiculous amount.) Well first of all, our home is a NEW build, its less than 5 yrs old so it ddnt make sense to me, plus who has 21k? We went ahead and hired a different plumbing company and within the first 15mins they concluded that it was our dishwasher that was causing the leak! I saw it with my own eyes. They said that i just needed to replace our dishwasher. They said that there’s nothing wrong with our pipes. Which totally makes sense because we noticed the leak everytime we used our dishwasher. Plus they fixed our garbage disposal for FREE compared to Texas quality plumbing quoted us $750 for a new one. How ridiculous. I called Texas quality plumbing because it was upsetting to get quoted 21k and i also asked for the video recording and pictures and a detailed report of the pipe camera service they provided and they cannot provide me with the report. They said ‘we can come out again and the tech will do it again and explain to you where he found the bellying’. They said that they dont even have the initial recording! Another thing to add, since we stopped using our dishwasher we haven’t had ANY LEAKS! PLEASE PLEASE BE CAUTIOUS WHEN USING THIS COMPANY AND MAKE SURE TO GET A SECOND OPINION! THIS COMPANY CHARGED US A RIDICULOUS AMOUNT OF MONEY AND THEY MISDIAGNOSED WHAT WAS WRONG! BOOK A DIFFERENT COMPANY! Attached are photos of their ridiculous prices. Also there’s nothing wrong with our toilets but they also added that we needed to replace them as well. 🤦🏽‍♀️"