Get matched with top grout: replace or repairers in New City, NY

"Hector came and gave a written estimate the same day I hired him to repair 5 cracked kitchen tiles and to regrout the kitchen and laundry room. Brian showed up on time was extremely professional walked me through his entire process. He gave choices of grout color and completed the entire job in 6 hours. Our floor looked Brand New. Would use again and highly recommend. Best decision ever! Only wish is we had done it sooner. Thank you Brian"

"I hired E-G Works to replace sheetrock that was water damaged in my basement, replace a door with frame, replace moldings and paint the entire basement. Edgar was highly responsive, professional and prompt from providing the estimate through completing the work. I made a few small changes along the way and he rolled with it with no problem. He did high quality work and completed the job on time! I would recommend E-G Works and I will hire them again."

"The young man worked hard at it, but the service wasn't necessarily what I had originally asked for. And I was a little miffed that he did no clean up, which in the case of tiling and grout work can be a chore."

"Smart Tile is an excellent company. Our representative Lorenzo couldn't have been any better. He is beyond excellent. Very concerning careful and professional. I would recommend Smart Tile Company to anyone who is interested in tiling backsplash or counter tops and flooring etc. Excellent job. Thank You very much."

"We took out the old tiles, removed the toilet and baseboards, and bought the tile before they came to do the installation. The work was done on 9-01-16. When I went to wash off the remaining haze a couple of days later, I discovered that the tiles were two different shades. It was obvious when they were on the floor. The person doing the installation should have seen this. We think he did but, since he didn't speak any English, might not have known how to communicate that to us. We called Pacific Stone & Tile and they said that they would come and replace the tiles that needed to be replaced. We could not match either shade of tile and had to buy two more boxes with a different shade number. Twice an appointment was made and canceled. The third one, 9-26-16, was kept and they redid the whole floor with the new tile. Before they started, all of the tiles were laid out on the garage floor to check for any variations. We had to buy the material to install the tiles, but they did not charge for any additional labor. The floor was checked before they left and everything looks fine. Tomorrow I will wash down the tiles to remove any haze and we can start thinking about getting everything back together again."

"Everything was explained in detail for me. I was also given suggestions on appropriate floor cleaner to use. Spot treatments were done first and I was told which spots would not be able to come up off the carpet."

"Great My tube looks new,as well as the tiles"

"Ricardo and his crew did an overall good job with my floor project. What I needed done was sanding and staining about 1200 sf of a wood floor (about 500 sf was an old floor, 700 sf was a brand new unstained floor, and a 14 step staircase). A challenge on the old floor was areas where repair were needed; some places there were holes that needed to be repaired, plus the staircase had already been shellacked by my general contractor, and I needed ricardo to strip the shellac (i think it was done by hand) and restain it. They did a fine job sanding, staining, and polyurethaning with bona mega. In hindsight, I wish I had asked for bona HD traffic but I didn't know to ask. The good things that Ricardo did: -helped me pick out a stain that I to this day really love. -recommended bona water based, and bona floor care products. -kept in good communication before the job -showed up on time -did a good job with the floor repairs -"saved" my staircase; which my GC screwed up by shellacking without asking me about staining. Ricardo's crew sanded the shellac off by hand, and did a very nice job staining it to what I wanted. -got the job done quickly, 2 and 1/2 days. -gave me some good floor care advice what did not go well, and I wasn't happy with: -an innocent mistake, but his guys left two large bags of floor sawdust from sanding on my balcony. they forgot to clean it up after they were done, and I had to haul it myself. -Ricardo never gave me my final invoice and warranty info like he promised numerous times. After the 4th attempt I just gave up trying. -never followed up with me after I expressed concerns that maybe the floor wasn't as shiny (I asked for semi-gloss) as I thought semi gloss was supposed to be. many people that have come by say the floor's really satin, not semi gloss. to this day I can't really tell. the lack of follow up after the job was done, to this day, still annoys me. I think overall the floor was done well though, but after a year and a half of experiencing it; I've convinced myself that it is probably OK. -a little sloppy on some parts of the staining job. I saw various areas where stain got onto my wall or fairly high up on the baseboards. -would have been nice if Ricardo advised me to wipe down the walls afterward; i realized many months later that the walls had a thin layer of sanding dust. Didn't realize this for a while. Overall a good job, and I think I would hire him again, but with some hesitation."

"They were very accommodating and they also do rug cleaning so it worked out just fine."

"Did a great job removing stick on tiles and replacing them with ceramic tiles. Very professional and easy to work with"