Get matched with top water main install, replace or repairers in Newcomb, MD

"Our home is about 9 years old and we were quite shocked to have a leak in our main water supply line coming from the street to our home. We contacted several plumbers and listened to their approach as to how they were going to determine where the leak was coming from and whether they were going to repair a section or replace the entire water supply line. After meeting with the different plumbing contractors, we learned different methods of running a new water main line since it appeared that we would need it. We received new pieces of information from each proposal. We did not like living without water, however; since it was a big financial commitment, we did not want to be pressured or feel rushed into making a quick decision. On Saturday evening we sent an email requesting a quote from Mahon Plumbing and much to our surprise, we received a call just minutes after the email was sent. An appointment was made for the next day (Sunday). Immediately after meeting Greg, the owner of Mahon Plumbing, we knew his approach was the right course of action. With 100% confidence, he knew we just needed a repair, NOT a replacement of the entire main water line. He quickly identified where the leak was originating and guaranteed that ONLY a repair was necessary thus avoiding any sidewalk, walkway, underground sprinkler system or landscaping damage. We knew he was the right person for the job. Greg was well EXPERIENCED, HONEST, UPFRONT, had INCREDIBLE INTEGRITY, AND RESPECT for protecting our home by NOT automatically approaching our project by using heavy equipment, tearing up our sidewalk, walkway, underground sprinkler system, and landscaping to make it an easier job. We hired him on the spot. We had lower estimates for the repair. Most people would have used his confidence of a repair and gone with the cheaper proposal; however, we knew that we would incur additional expenses to repair/replace our landscaping, lawn, underground sprinkler system, and walkway. In the end, if we chose the cheaper proposal, it perhaps would have cost us the same, if not more. It may have felt better to spend less upfront, but, in the long run, it was far better to hire the RIGHT person would do the RIGHT job from start to finish. It was wonderful to see our property taken care of with such pride, as if it were theirs. Our grass was restored perfectly and they even did a repair on our sprinkler line. They left our walkway, landscaping, lawn, and underground sprinkler system intact. Not only did they do a perfect job for us, they had respect for the BAY and cleaning up the debris so it wouldn’t wash into the sewer system. Sometimes you pay a little more up front, but it saves aggravation and additional unexpected expenses in the end. Separately every plumber submitted a proposal for a continuous running sump pump. Every proposal recommended that we needed to replace the sump pump. However, Mahon Plumbing suggested that it might only need to be repaired. Only the backflow valve needed to be replaced. Again, Mahon Plumbing’s approach was correct! A special thanks to everyone at Mahon Plumbing for performing perfect workmanship. If you are looking for a true professional, then Mahon Plumbing should be your first and only call. T"

"John and his helper were efficient, professional, and prompt. The issue was quickly assess, and the job to replace/install external faucets were completed in about 12 minutes. John explained the cautions about the new rubber turning wheel and rust proof devices, to include winter draining procedures. The price to do the work was fair. I am pleased."

"James did multiple jobs for me after diagnosing the actual problem. Correcting the issue required james to replace part of an old pipe which could only be accessed through a ceiling. James not only fixed the plumbing issue, he completed the carpentry work and repaired the ceiling. He also replaced my shower floor and the tiles surrounding it. James also replaced faucets on my utility sink. James is exceptionally knowledgeable, professional, and a master of his craft. I highly recommend hiring him for your plumbing needs and wants."

"Danny did a great job installing the window. The window looks great, and he did such as great job cleaning up I hardly knew he has been here.
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"I hired this company based on reviews from Angie's list.  My experience was a bit different than the A + rating they had.  The answered my call for a quote and arrived on time.  The communicated in Spanish about everything.  We all walked the house together and I pointed out everything that needed painting.  We had a discussion about the master bath, the last words I heard George senior tell me was "we can fix this".  They quoted me a price of $3400.00 and said if I got everything done at once, he would take $200.00 off.  I didn't get other quotes because I just moved in and time was a factor, so I can't really comment on price.  During the week, they dropped of a large paint sample thing to make may choices from.  They arrived early to start the two-day job, a Friday and a Saturday.  They finished the job on Saturday, as promised.  My master bath was not painted, the wood on the steps was not painted, they removed all the drapery hardware and it was tossed out apparently, they took a blind down in the master bedroom and I had to remind many times for them to fix it, they did with crazy glue.  The walls and ceiling are beautiful but the trim is horrible.  I am still painting over spots that were missed or the paint was wiped off when they cleaned the floors.  There was a quarter sized drop of paint on my maple dining room table.  There was a large spot of white trim paint on the colored wall in the hall, but worst of all I continue to clean small spots and areas where there is white paint on the oak floors. They did do me one favor and lift a TV back up above the fireplace that had been taken down for painting. They did leave all the extra paint in the basement, one bucket not closed and has a paint roller floating in it.  The worst thing was them teasing my dogs and getting them agitated and pushing each other towards them and laughing.  Overall, I don't think I had an "A" experience.  Unfortunately I would not recommend them or use them again.
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"while the initial design failed to work properly, they quickly and without complaint came up with a second design, which they installed and now works perfectly."

"Robert called when he was enroute and arrived early. Hired him as an electrician for the day. During the day he replaced 2 ceiling fans and replaced 5 outside lights on the porch, garage, and back porch. He replaced a fuse for the ceiling fan, and changed out the front doorbell switch after trouble shooting it. He replaced a smoke detector and he replaced two light fixtures in our bathrooms. After completing all electrical work early, he gladly changed out a faucet in the powder room, and put up new 3-piece bathroom fixtures in all three bathrooms. All in a day's work. Robert was very professional the entire period and only stopped work after his 7 hours were up. Would gladly recommend his proficient and professional service. Terry Reid (Col USMC retired)"

"Excellent!!!!!!!!!!!! NO COMPLAINTS! John showed up on time and worked consistently throughout the day. He was polite and patient in answering our questions. We are completely satisfied and has no hesitation recommending John to anyone. He removed the old tub, replacing it entirely. He replaced one commode as well as both vanities and medicine cabinets in each bathroom."

"Choice was fast, efficient, and kept me posted on the progress of the claim. Although the water leak issue was discovered on a Friday, they had a plumber there to investigate by Saturday morning. When it was determined that the 20+ year old heater needed to be replaced, the replacement ordered, on-site, and installed by Wednesday morning. I am glad that we opted for the Choice Ultimate plan as other than the initial $65 service fee, all but one $50 ancillary expense was covered."

"We requested estimates from 2 companies, Benjamin Franklin Plumbing and Surfside Plumbing.  Benjamin Franklin responded punctually and gave us a written estimate.  We wanted to check prices so we called Surfside.  It took a couple of calls, but my husband finally spoke with the owner of Surfside.  He said it wasn't necessary to come out and look at the job and he quoted an hourly rate and an estimate of 1 to 3 hours to complete the job.  His estimate was considerably lower than Benjamin Franklin.  We told him we'd buy the sink and faucets and call to schedule an appointment.  Within a week we had both.  We called to schedule. 

The owner answered our call after several tries to reach him and said he would call back when reached his office.  No return call.  After a few days we finally called and spoke to the owner.  He said he would be out the next day.  He came out and suggested that the sink we purchased would not work well with our silestone counter top.  I agreed and we decided to buy a better quality sink.  Within a week we had the new sink.   Again we tried to schedule an appointment.  It took about a week to finally connect with the owner.  Our sink was finally installed.  The men that were sent to do the work did a great job.  And we saved a couple hundred dollars on installation.  Even considering the problems with scheduling, I think the owner tries to accommodate customers too much, we are very happy with the work that was done.
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