Get matched with top chimney cap installers and replacers in Newport, MI

"Was very pleased with the service. He was on time and respectful. I appreciated that he took the time to point out some cracks that needed attention on the chimney, and showed me how to do it myself. He was honest about how often the sweeping should be performed. It is clear that he cares about his customers and isn't there to rip them off. He even explained how to do the service myself if I wanted to.
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"Excellent work, fast, left my wood chimney looking clean and ready for use and even gave advice on how to use it properly and ensure it lasts a long time. Will hire again."

"Installer did an excellent job very knowledgeable and friendly."

"Arrived on time. Very professional. I should have hired them much earlier before I wasted my hard earned money to some random roofer. The worker water tested my chimney and gave his diagnosis and expertise. When it is time to replace my chimney cover to a stainless permanent one, I won't hesitate to contact Kelly. She was very kind to arrange an appointment and ver knowledgeable."

"Imagine you are in the middle of painting your house and the painter refuses to repair the chimney because it was so bad. I fortunately contacted Specialty. I was given 3 weeks to review by other companies but Nosh not only came that evening, he left to look to match 50+year old bricks AND he was by my house at 7:30 the following morning AND tore down and replaced my entire chimney in less than 48 hours and did a skillful masterful job, (we are not related, I am just super happy to have contracted Specialty"

"It was perfect. I hired Roger because I trusted him. His company did work for me in 2013 and I was very pleased then. I am even more pleased now! I thought I needed to replace the siding all the way around my house (it's 40 years old). A neighbor painted his and, while it looked okay, the painting was so expensive that I thought I'd see if there was an in-between solution. Roger said he could replace just the south side (first and second floor) and match the existing front and back. I got home tonight and the work is PERFECT. The south side (attached garage on lower level, my office and a bedroom on upper level) have new siding that perfectly matches the 40-year-old stuff AND everything looks new. They did a wonderful job sealing up everything tightly and I couldn't be more pleased. Roger visited this house twice to look at the work as the job specs changed (I kept asking questions and I had some brick work done in between). He was on time, charged a fair price, and confirmed last week that he would be here today. I didn't call or expect a call yesterday, and I had an early appointment at a client's place this morning. Roger called me first thing to say his crew was at my house and he was heading over to check on things. We talked about the job and he informed me that my office window had some messy caulk - he cleaned it up and made sure it was sealed tight for winter. I would hire this company to do any sort of remodeling work and I'm thrilled."

"Great! They were informative and walked us through several options. I would recommend to others."

"In below-freezing temps, Art of Stone replaced or chimney cap, and did a complete tune-up of our gas log system, in timely manner, and at a reasonable price. So glad to have our fireplace back in working condition!"

"Initially I was a little frustrated because I had emailed and did not get a response.  However, Louis responded and did an outstanding job with the inspection as well as the work that we needed to have done which came as a result of the inspection.  He and his crew were very punctual, neat and did a beautiful job on my chimney.  I did not feel pressure to have the work done because of the inspection.  I knew the chimney needed work and would have been questioning the accuracy of the inspection had they not found the need to repair it.  I actually did recommend them to a friend who also had work done and she was extremely happy with the crew and the quality of the job (which was much more extensive than mine).  I was very impressed and would certainly use them again for any brickwork I may need.
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"I had some water damage showing inside above my fireplace.  I found Empire on Angie's List and called Dan.  Dan came out and quoted me a price.  They "fixed" my chimney and "re-shingled" a patch of my roof and the saddle near the chimney. 

This spring, I noticed that there was new water damage to my vaulted ceiling.  After two telephone calls to Dan, he finally came out and agreed that the work that they had done in the fall had not held up.  He put two shingles that had come off back on the roof.  He said that he would get a crew to come out immediately to repair the shingles and he would also speak to the owner about the additional interior damages to my ceiling.  He never called back.  I called him back several times on his cell phone and received no response.  I called the main telephone number at Empire to speak with the owner and instead, spoke to the receptionist.  She would not connect me with the owner.  She knew of my issue and told me that someone would get back with me regarding the problem.  That was about two weeks ago.

I called again and John answered the phone.  He said he was "filling in" for the person who usually answers the phone and I would have to call back later.  He said he could take my name and number, but it wouldn't do me any good and he wouldn't be able to get me any further than I am now.  I tried to call a different location, but all the telephone numbers are answered at the same location. 

I called again the next day and finally spoke to the receptionist, again.  She apologized that someone had not returned my phone calls in a week and a half.  She said that Barry would contact me.  Barry called, came out and looked at the interior damage.  We discussed the problem.  He said he didn't think that the new water damage was caused by faulty repair.  He said he would come out next week.  He finally came out with a crew a week later and went on the roof.  They removed two additional shingles and replaced them with new shingles.  Barry said that he thought the old shingles were weather damaged, which is why they came off and leaked.  He would not compensate me for any interior repair because he claimed that the damage was not from his company's repair.  He said it was just a coincidence that the new water damage was near the old damaged area.

Barry seems like a nice guy and I picked Empire because of their high reviews on Angie's List.  If you use them, I would definitely take his advice and only contact them and go through the company telephone number and not their cell numbers.
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