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"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"Josh did an excellent job. Always on time. Worked quickly. Communicated very well and answered all my questions. The quality of his work was outstanding. He made sure the materials were in good condition before accepting them. I would definitely recommend him to anyone and I will absolutely reach out to him for my next project."

"I recommend this wonderful company without any hesitation. I first contacted Wood Trades LLC seeking a deck quote in September 2024, and John and Karin came out the very next day. From day one, John and Karin provided impeccable service. I cannot say enough wonderful things about their communication, transparency, honestly, and reliability. All current insurance/contractor licenses were provided up front, and any change in cost was documented through clear contracts. In addition, they patiently navigated me through a difficult permitting process from start to finish. Once the work was started, I had a gorgeous new deck in just over one week. I cannot thank this company enough for gaining, and more importantly, maintaining my trust through this project. I certainly look forward to working with Wood Trades again, and highly recommend their services to anyone seeking high quality results from a wonderful company. Exceeded expectations!"

"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"He did a great job his crew is friendly and very professional I definitely use them again"