Get matched with top faucets, fixtures and pipes repair or replacers in North Aurora, IL

"I had a slow drain, but the plumber said my drain was not a clog. The problem was a non-functioning stopper. He replaced the stopper. He did a good job, but I felt it was on the high end for the repair work. It cost me $365 just to replace it with a new stopper. The work was great, but the price I felt was on the very high end. I confirmed the average cost for this job online (Porch.com and A.I.) Attached is the stopper that was replaced with a new stopper."

"Joe was amazing! He was friendly, professional, and completely prepared for all possibilities! Initially I had needed help with frozen valves in my bathroom, a sink and faucet installation, and a new garbage disposal installation. I had purchased a countertop with an integrated sink from a home improvement store. When we opened the undamaged box, we discovered that the counter was broken! I was really unhappy and I thought the project was derailed, but Joe was incredibly kind and went to the store with me to make sure that I was able to get it sorted out. He was very cool with teaching me about simple repairs and how to maintain my plumbing. He taught me a lot of things, and was exceedingly patient. He also has a really calm temperament which made the entire experience fun. I had a great time learning from Joe, the work is beautifully done, and my project list is complete! On top of that, the price was very fair! I am definitely calling Joe again!"

"I called Dorian to replace our water heater. He came out that day and relaxed our water heater and adjusted some pipes. He was very professional and most importantly honest and reasonable with his pricing. I would highly recommend him."

"routed kitchen sink pipes, fixed improper drain piping for second sink bowl"

"Within 5 minutes of requesting a quote, they texted me and then called me. My kitchen sink was stopped up in both drains. I had tried draino but it didn't work. Unfortunately the appointment i had for the next day was canceled but rescheduled for the following day and at the time I needed. Gabriel C was my technician that came over to unclog my drain. He was very polite, professional and clean. He was able to get the water out thru the drain pipe right under the sink. He then pulled the rest of my pipes off and found the clog. He was able to get the gunk out and used his equipment and there were no more clogs down the rest of the pipes. He wore his booties inside and cleaned up after himself. I highly recommend Gabriel C for any of your plumbing needs."

"It seemed that thermostat & furnace were not communicating and we had no heat. I was expecting an expensive repair or possibly having to replace furnace. My technician (Johnny) arrived promptly and quickly discovered the issue...all that was needed was a cleaning."

"Great job done repairing my leaky sink and installing new drain plugs. Tom and his son did a great job! Fair prices and prompt, knowledgeable and courteous! Will hire them again and I highly recommend Drainmaster"

"The 2 plumbers were on time, neat and careful around the house....repairs were made quickly and friendly...have already used them again for another repair"

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I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

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"If I’d have known about The Scottish Plumber four years ago, I probably would not have had to replace this faucet so soon. He fixed the problems that the other plumber created and left my place spotless!"