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"Very smooth and efficient operation"

"Very happy with the entire experience. Got an estimate which was the lowest of the 4 plumbing companies that I contacted for the job. I felt the price was reasonable and pretty close to the price I thought it would cost. The job was done at the agreed upon estimate quote price, no additional cost after the fact. I was able to schedule the job next day. The Plumber was on time and only took him 1 1/2 hours to complete the job. Work was very well done and very happy with result. Cost - $1,339.00 + Tax."

"Right before Thanksgiving we detected a leak from our upstairs toilet between our floors; and our dishwasher died. I contacted AWP through their web site; the response and scheduling were prompt. Vlad showed up on time, listened, understood the issue, explained what he was going to do then carefully fixed it. Later that day, the Home Depot crew came in to install our new dishwasher and could not complete the job. Vlad was back later that day - on a Friday - and took charge. As calm and unflappable as the first time he took care of doing everything just right. I would definitely hire AWP again. Very few professionals I have dealt with project and deliver such peace of mind."

"Did what they said they would do
Kept the dust and mess in a controlled area and cleaned everything up afterwards
"

"Hagee Plumbing technician Caleb arrived on time, super friendly, and went straight to work. He was able to repair my garbage disposal and save me a couple hundred dollars in the process. I highly recommend Caleb and will definitely ask for him directly if I ever need any plumbing work done."

"During periodic heavy rains we sprung a leak in our basement wall. I called Perma-Dry because both Angie's List and a plumber recommended the company, and I do not know the first thing about waterproofing a home. I scheduled a date and time for a salesperson to inspect the basement and provide me with an estimate. Mark was friendly and professional, and in his estimate he wrote that a sump pump may be required. What he did not elaborate in his inspection is the sump pump requiring GFCI, a term he wrote on the estimate but did not explain during the inspection. I am not an electrician and I have already established I do not know the first thing about waterproofing. What I came to learn during the scheduled work is that a) the crew confirmed a sump pump would be required, and that b) GFCI means a dedicated electrical line for the sump pump. We have a warbox-style home from 1942 and there is only so much we can do to the existing structure. Our washer and dryer are in the basement and now our washer will share an outlet with the sump pump, and I'm going to hope for the best. The work crew is nice but they do love to get animated about the work they are performing. I'm fortunate to work from home today and participate in phone conferences on mute so my colleagues didn't have to hear "BULLSH_T" being exclaimed loudly. Bonus use of the n-word when they returned from lunch. What would have been immensely helpful in the original inspection is Mark explaining, "We should check to see if you have the necessary electrical setup for the sump pump, otherwise you will need to hire an electrician and that could run $600." When I had Mark in our basement I was trying to think of every possible question to ask him before agreeing to an estimate and scheduling a service appointment. Where I failed in my exercise is that I didn't know the questions to ask during the inspection, and now the crew is installing a sump pump that I cannot reject because it's the only way I can achieve the goal of waterproofing the basement. A quick email to the company did not feign a reply from anyone other than a follow-up call with Mark who, professionally, explained he did his part to address his due diligence in the estimate to cover liability for the company. I explained to Mark that since I do not know the first thing about waterproofing (established) I did not know all the right questions to ask, and I am now having to authorize $825 for a sump pump in hopes that I don't need to hire additional servicemen to confirm the work is complete. The conversation was moot aside from him understanding my frustration. If you are a homeowner like me that is unfamiliar with waterproofing and home electrical, be sure to ask the salesperson if your home is properly set up to accept a required sump pump, or if you will need to schedule an electrician to wire your home ahead of the waterproofing work. If you are a homeowner like me that is unfamiliar with waterproofing, make sure you ask your salesperson for visual examples of the sump pump so you can adjust any configuration of storage solutions you had in your basement that must now be reconfigured due to the size of the pump and the space it will occupy. Because you don't know if there is more than one option for the sump pump (there isn't on the day of work). You can, however, hope the crew will not cut into existing pipes and do their best to work with the plumbing. FYI: the warranty offered for the drain system DOES NOT apply connection to an existing non-company installed drain line. Meaning that the sump pump required for completion of work is not covered by the drain system warranty when the crew connect it to your existing plumbing. The crew finished ahead of schedule and I was shown the results. The poured concrete will take 3-4 days to thoroughly dry; we can move our washer back at that time and reinstall all the hoses. I wish I would have known in advance how long it would take for the concrete to be dry but I guess that, too, was a question I was supposed to know to ask. The sump pump is already plugged into the wall socket but we'll need to rely on the battery powering the sump pump control box because we don't have another outlet to spare for the second plug. If we didn't have that outlet at the ready, I would be back on Angie's List looking for an electrician and I wish Mark would have had a checklist at the ready to make sure all of this was addressed before the crew tore open the basement floor with a jackhammer and then concluded a sump pump was necessary. The purpose of Angie's List is to reduce the risk of "Buyer Beware" for consumers, yet here is a business model that penalizes consumers because they don't know the questions to ask. I hope my experience will save you from a similar situation so you're not left frustrated with a company's reply being "I understand" on repeat."

"It is not my day job, but I have built several homes and know that I spend a good chunk of my concern and budget on the earth work. It is why I researched and interviewed so many before deciding on Erik from Dirt Pros and that time and energy paid off! It wasn't an easy job... sadly it proved to be unbelievably difficult because the geotech gave us an erroneous report on what kind of soil we could expect below--as soon as we started digging Erik threw up the caution flag. The hillside started sluffing with million dollar homes above! The geotech said oops, sorry and said he'd need a week or so to fix his mistake. Erik realizing the danger I was in immediately set out to shore up the hillside and I am grateful everyday for his knowledge and expertise. You don't think about how things can go sideways when you open up the earth, but on this project it did-- Erik saved my bacon.  Once we got back on stable ground so to speak, things went really well.  Several times along the project Erik and his crew went above and beyond for me. For instance, the concrete truck pulled out of our lot and had mud all over the street, it could have cost me a fine but Erik cleaned it up and asked me to remind the other subs to keep the inspectors happy by not doing that sort of thing. For me, trust is really big-- I run into so many slimy guys in this business-- I trust Erik, everything he said accurate and while several contractors tried to pull one over on me-- he would never try-- he would never think of it.  I want to think of something to be critical of, but I'm not coming up with anything.  Oh, I have something, one of my neighbors is a pain in the butt-- I would have loved to be a pain in her neck, but even she loved Dirt Pros--and collectively my neighbors were a tough crowd to please during construction!
He made sure the drainage surpassed what was needed, every block was straight and level, every rock placed perfectly, he offered suggestions I loved and every date he gave me- he hit or was ahead of schedule! Ahhh if only all the subs I hired were like Erik! After I used him for one home, I hired him for the next house I built-- and will again for a 3rd home that is in the planning stages now. I search a long time for subs like Dirt Pros and I am grateful when I do... now having said that, I still bid out the second project to other subs, but ended up hiring him because his price was the best and he included more, or things others weren't-- or worse knew needed to be done and didn't bring up.. For anyone who is in search of excellence, I suggest you hire Dirt Pros for your project."

"Wow. They called to give us a heads up before they arrived just as I had requested so that I could put the dogs away. They were then right on time. Cleared the drain in about 15 minutes. Our plumbing professional was quick, clean and very helpful. We then had a problem with our garbage disposal and he was nice enough to take a look. He found a screw that had fallen down in the disposal and removed it for us at no charge."

"I went to their website and requested a quote to clean and seal my shower.  I gave dimensions and sent photos.  Sound Tile and Grout responded with a quote that was over twice what I expected but I'll admit I really didn't know what it would cost.  I needed the work done and after seeing their positive reviews on Angie's List I decided to bite-the-bullet and get it done.  I am very glad that I did.  Chad & Zack arrived on time and after letting me know what they were going to do they went right to work.  They were clean-cut, well mannered, and very professional.  High quality materials were used.  They did an outstanding job and I am very happy I spent the money.  My shower hasn't looked this good since it was new.  If you need the work done, go with Sound Tile & Grout."

"The drain was cleared and the process was about one half hour. He recommended another process in addition but did not have the machine with him. So this extra wash of the drain and grease removal is something I will do in the future and some other replacement of some pipes. I think he did a great job and had explained all the pricing to me ahead of time. Estimate. I will definitely use his service again."