Get matched with top central a/c service or repairers in North Billerica, MA

"I bought my unit from NETR in 2018. It worked fine until we discovered it wasn't blowing any cold air. I made the big mistake of hiring someone a family friend recommended and they diagnosed it incorrectly and then basically disappeared on me. Anyway, it took a few weeks but they repaired it today and I was impressed with their courtesy and getting the job done very quickly and successfully. I felt like I was being dealt with honestly. Thanks, Jared and Jack. I should mention I paid about $300 for the refrigerant today. I don't know what the final cost will be but probably a bit over $1000."

"I would highly recommend Druziako HVAC Co. to anyone needing repairs and or replacement for Heating and cooling service. We lost our furnace Heating in the middle of the cold snap, these guys came out and immediately found the replacement system we needed and promptly replaced the next business day. Job completed, who does that..? The owner even called us during the night and offered to bring us a temp heat source if we needed it. Fortunately we did not. We can't say enough about the service. I would use them again and plan to for future cleaning and service. Nick ( the Owner i guess) and his guys did a great and professional job. Thank You Nick...!"

"Terrific experience. Scheduling was easy. My technician, Guy, gave me a call ahead of time, hit the time he said he'd be here and was courteous and efficient. I ran a large mechanical contracting business for years so understand this business. Guy ran through his checks on what is a fairly complex home system. He pointed out problems that were minor, major, or had the potential to be major. We discussed options and timing. Since our system is old, it will be difficult to repair some of the parts and pieces while others would be fairly standard. We may want to look at a new system this summer to avoid a major problem during a future heating season. I will definitely be talking to Sila."

"Excellent. I went to Angies List in a panic because it was raining in my basement when the shower was running. Less than 5 minutes after I consulted with Angies List I received a call from J. Griffin and within an hour they were at my house. I don't even know how to thank Jeff, I was expecting the worst and got the best! He knew immediately what the problem was, he clearly knew his business very well. The problem was more or less user error and I was a little embarrassed but Jeff never made me feel as though it was a bother or a nuisance to respond and he refused to charge me as much as I thought he was worth. I'm so sorry I just realized I didn't hit submit on this review. It was several months ago, but I still wanted to finish this because they were so wonderful."

"Joe explained various options (models, efficiency rating, attic vs. cellar installation, etc.) thoroughly, promptly followed through on my follow-up questions, and prepared a detailed & accurate quote. He measured the size of the house and cold-air returns to ensure the system was sized properly. He is a patient guy & very pleasant to work with. Scheduling the installation was painless, the installers (Steve and his assistant Derek) started on time, and worked diligently & efficiently.
Everyone is very experienced and knowledgeable, and all clearly take pride in their work. They kept in excellent communication with me throughout the installation. They were respectful of my home, my concerns, my pets, etc.
They stand by what they sell, too. This winter, about 18 months after it was installed, my tankless hot water heater had a factory defect that caused it to shut off. Steve came the day I reported the problem, was on the phone with the manufacturer for hours to diagnose the issue, and came back twice more to finish the repair (3 visits might sound absurd, but it wasn't Airco's problem, it was the manufacturer's, as they were misdiagnosing the issue). The unit is now working perfectly thanks to Steve's persistence. A bonus: Airco charged me for only a small portion of Steve's time from his initial visit. They ate the cost of his additional visits! These guys are golden.
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"Pedro was awesome!! I called Milltown at 2:45 pm, my sink was unclogged and he was out the door by 4pm. Super professional, fun to talk with and very knowledgeable. I will definitely put Milltown in my contacts in case I ever need plumbing services again."

"Marcin was very professional and attentive. He was great at communicating and was very quick to respond. They removed an old hot water tank and installed the new tankless system. I would highly recommend his services. Looking forward to working with them again in the future!"

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"Problem solved and settled in 30 minutes. Great service. Highly recommend."

"My central AC system had gone several years without service so I wanted it brought back to peak efficiency and this is exactly what Jay did. After changing some parts and cleaning it, he pronounced it as running perfectly. Jay was very friendly, courteous and professional and his can-do philosophy assured me that the system would be running well and I could depend on them to keep it that way."