Get matched with top toxicity and mold removers in North East, MD

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guaranteeing your satisfaction!

"Gina came out the day after I called to set-up the appointment and did a fantastic job. She completed a visual inspection of our basement as well as collected three air samples. The top level results were available the next day and the full report was sent just two days later. Gina took her time to explain everything as well as potential remedies."

"The work was done perfectly.  The technician arrived as scheduled, knew exactly what to do, braved the really rough winds to go out and do the job as it need to be done.  The result was a powerful dryer.  I would definitely use the services of this company again."

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"I am very pleased with the quality work and how quickly my water damage issue resolved. They were extremely professional and knowledgeable and did a great job at keeping me up to date on the progress of the cleanup."

"They were prompt, professional, and thorough."

"The service was excellent, as usual. I've used this company once in the past. I especially like Wanda who helps answer the phones for the company, she is very pleasant. Two technician's came out. They had to cut out drywall, and cut a 2x4 to access the crack. They then sealed the crack with two different types of materials. One was Teflon over top of the epoxy they used. They also went a step above and sealed the outside crack for me as well. This company is 10/10."

"Workers were friendly and did a Good job"

"The provider actually showed up early; very professional and pleasant. They found mold and took care of it right away.
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"They were late arrving on the first day but once they showed up they did a great job and had to come back again the second day and they were late again but the finished work was very good. They were polite and clean and protected the rest of the furniture very well. There was no mess to clean up after they left. Overall a good experience and would have given them 5 stars if not for the tardiness."