Get matched with top water heater repair or service pros in Norwalk, CT

"SILA called to offer their annual heating inspection services given that I was a prior customer. The gentlemen they sent, Ivan, was very knowledgeable and thorough. He went over and above, and spent a lot of time explaining the parts of my boiler to me and likely failure points, gave some recommendations on my aging indirect water tank, and even answered a few questions I had regarding thermostat wiring. He was very patient, and left everything clean and exactly the same was as he had found it. He wore a mask, covered his shoes, and was very respectful. I've used SILA for my annual inspection every year the past five or so years."

"Brian installed a toilet for me in March of 2022; in 2021 he installed 2 sinks, a second toilet and a hot water tank. This plumber arrives to the job in a sizeable truck in which he inventories most parts any plumbing job. Apart working with expediency and skill Brian holds accounts with several local plumbing supply concerns in which he is entitled to at a â plumberâ s discountâ for supplies. As a result, Brian was able to purchase my new sink for $38 below the Amazon price. In general, Brian is a seasoned plumber who is able to pass cost savings onto his customers by virtue of working expediently and competently, and an ability to purchase plumbing appliances for a significant discount. His work is impeccable and I highly recommend him for any and all plumbing repairs and installations."

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"I had a great experience with Premier HVAC replacing my old and leaking water heater. I was impressed that they were able to respond quickly and start working on the same day as my call, especially given the severely cold weather and other plumbers being busy replacing freezing pipes. The plumber was able to work with my very tight kitchen space and narrow hallways, and without having to remove the countertop in my kitchen. I am satisfied with the installation and would definitely consider Premier HVAC for future plumbing needs."

"I was very happy with my service call today! The repairman, Scott, was knowledgeable and pleasant and wore a mask and gloves throughout., so I felt safe, despite the pandemic. He serviced both of my central air systems and diagnosed the problem with the malfunctioning one and fixed it. By the time he left my house was already a much more pleasant place to be!"

"We woke up to find we had no hot water. When we went down to the basement, we found the water heater had leaked most of its contents all over our basement. We immediately began cleanup and called Comfort Masters. Soon after Chris arrived and determined a new water heater was necessary. Within the next hour, the water heater was disconnected and removed. Only an hour later, Chris returned with a replacement water heater and had it installed soon after. What started as a day where we were concerned about a huge cost and days without hot water got resolved quickly for less than we thought. Chris and Comfort Masters made this possible."

"These guts are my go to guys for all HVAC repairs. Rebuilt one of my heaters in an impossible crawl space. Great service & reasonable."

"Came early and removed and installed a new water heater within 90 minutes"

"Matt was incredibly easy to work with. Punctual, fairly priced, flexible, and responsive at any time of day, we hit a homer in by hiring Matt to run gas lines to our new pool heater. Having worked with numerous plumbers over the years, Matt will be getting all of our business moving forward. HIGHLY recommend."

"I spoke to the company owner Lou Schede on Sunday and we scheduled one of his service technicians to meet me on Monday. I informed him I would like to receive at least one hour notification prior to the person arriving for the appointment. The next day I received a text from the service technician named Kelroy. He later called me an hour in advance of arriving for the service call as Lou had committed to do. Kelroy and his helper went on to diagnose and repair the furnace issue in timely manner. I appreciate, he was making efforts to repair the furnace on this first service visit rather than replace unneeded parts or require an additional (more costly) follow up service visit."