Get matched with top water heater repair or service pros in Norwood, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"Overall, a great experience. We live in an old building, and we knew there would be technical challenges involved in getting the system installed, given the and quot;ancientand quot; construction of our house. It was also important to us that the job be done aesthetically, and not in a way that would change the look of the building. NETR did a great job on both fronts. Their senior design people spent a lot of time looking at the layout and poking around the house trying to find ways to tuck the units and piping where it would be inconspicuous. Install was very fast, and the guys on site were a pleasure to have at our house.

NETR was certainly not the cheapest bid (and they're up front in their materials about how the quality of service they provide etc means they rarely will be). But we felt that given the nature of the job we wanted them to do it, as they were the only ones we felt confident could handle the complexity of the install."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"Guy did a great job of diagnosing and repairing our State Hybrid Electric water heater. I would definitely recommend his work."

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"Within hours of my inquiry on a Saturday, Bill was out to my house to assess my needs. I needed a new water heater and my AC repaired. I knew I would be looking at a lot of money, because I had other quotes. His price was amazing and the job was completed in less than a week! I would highly recommend this company."

"Great service at an affordable price. Had a new water heater installed. Felt confident in the selection of the water heater and the workmanship. Work completed in a high quality way at about half the price others quoted."

"Problem solved and settled in 30 minutes. Great service. Highly recommend."

"I had an incredible experience. My water heater was leaking and ready to let go. Brian had contacted me. He set up an appointment the next morning. The two gentleman ( plumbers ) came in. Removed the old water heater. Installed the New water heater. And updated the vent piping because it was old and out of code. They did a wonderful job. And I cannot speak highly enough of them , the speedy work and their professionalism. I now have a new plumber for all my plumbing needs. Thank you."

"I am a long time customer who pays Rodenheiser a monthly fee which covers annual maintenance and some priority in the event of any necessary repair required. I had an a/c compressor failure. I had to wait 3 weeks to have a technician visit and tell me that the unit’s motor was dead and the compressor needed replacement. Then, after ordering a new compressor, which was available within 3-4 days I was scheduled for an installation 3+ weeks later. I had to complain strenuously and threaten to cancel the order to get the installation moved forward to within 10 days. Apparently being a long time customer and paying a monthly fee for better service means absolutely nothing. The installation went well. Not sure about future relationship."