Get matched with top faucets, fixtures and pipes repair or replacers in Olmsted Falls, OH

"The person , Scott promised twice to come and both times was a no show with no phone call to say he wasnâ t coming."

"Chad was phenomenal! He communicated every step of the way what he would be doing (and it's crazy I even have to point this out, but he always showed up when he said he would), went above and beyond in lending assistance and expertise to other tradesmen on the project, kept the necessary inspections rolling, he and his crew cleaned up daily, the list goes on and on! I don't take recommendations lightly and I would most certainly put my name behind Chad's work any day of the week! We are so happy with our inground pool and will hire him again for any project without hesitation. He was a true blessing with what could have been a more stressful project!"

"Nick and James are awesome workers and wonderful people. They patiently listened to our concerns and ideas and then shared several options while explaining the logistics and pros and cons of the job. They had to demolish the old bathtub into small pieces to remove it. Their installation of the new fixtures was perfect, taking care to avoid chips and scratches. Class A workers all around."

"The toilet set in my garage for a year and a half. I made sure it s what I purchased and I didn t want to eat spiders getting in so I packaged it back up with packaging tape. He installed the waterline on the refrigerator and made the whole bigger then he went into the master bathroom. I told him ants was coming out of that toilet so I shut off all the water they were from the septic tank. Once he lifted the toilet, we seen an ant nest that was dormant. I quaint everything up and sanitized it then he proceeded to work on toilet the new toilet was laying in the bathroom, seen it with my own eyes. I proceeded to tell him and his grandson I m excited about this dual toilet they ignored me. As I took my finger and pushed the dual flush button that was on the top Tank lid and I said again I can t wait to flush this toilet. I was ignored a second time that should ve been a red flag. Me thinking I was bothering them. I left the room to give them a little more privacy to talk about their next move because he said the toilet moves so he cut some wood to make it more stable. He use some kind of caulking because when he did lift the old toilet off, there was two wax rings. The other Plumber put on the toilet and neither one of it covered the whole toilet properly. That s how the septic ants got in. He went to Home Depot to get the caulking he claimed, but he was gone for like a whole hour and a half and he came back and caulk everything and said it s better if the caulking sits and dries completely before he proceeds to the Tank and all and I said OK. He wanted to come back and finish sooner but I had to work so I had him come back to finish December 10, 2025.. when he finished and I looked at everything I said that s not my toilet. I had a dual flush he said ma am that s what was in the box and I said no it wasn t. We went back-and-forth with that, I went outside to retrieve the box and look at the other toilet that was in the bathroom. It was nowhere on my property. I looked in the garbage cans and everything.and he finally said well the toilet is new if you don t like it, you buy the toilet you want and I ll come back and install it for free. And then he proceeded to wait there to be paid. I m pretty sure when he left for an hour. He took my toilet to his house, they paid him, but as I told him that is not the toilet I purchased and then they also took a cheap bathroom scale that I ve had for 15 years. I could buy an identical one for $10 so that doesn t annoy me at all. I went to work and told everyone what happens they were amazed that someone on Angie s list with actually still a toilet I bought the toilet on sale taking him to court. I would be out of more money than this is actually worth so I figure I ll call Angie s list and let them know what he did. When I told my neighbors about it, they seen him putting my toilet in his vehicle. They were sitting in the back and their sunroom, smoking a cigarette."

"They did a great job at a reasonable price, they cleaned up, explained everything. "

"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."

"The absolute best!!! HIGHLY RECOMMEND, I definitely got everything we needed plus much more! Thank you again and I will DEFINITELY spread the word!"

"Painted my bedroom and trim, very professional, didn?t take long and looks great!"